Growth Operations Coordinator

About the Role:

Hello Heart is seeking a detail-oriented  Growth Operations Coordinator to provide operational support to our Consultant Relations team. This role is essential to ensuring that consultant-facing events, activities, and materials are executed seamlessly and efficiently. The Coordinator will manage event logistics, maintain consultant-facing resources, support operational processes, and enable team members to focus on strategic relationship-building.

The ideal candidate is highly organized, thrives in a fast-paced environment, and excels at managing multiple projects at once. This role requires strong coordination skills, excellent communication, and comfort working cross-functionally with Sales, Customer Success, Marketing, and other teams. This position sits within the Consultant Relations organization and reports to the VP of Consultant Relations.

• Coordinate logistics for consultant-facing events end-to-end, including venue sourcing, coordination and contracting, invitations and RSVPs, swag and materials orders, payments, etc.; coordinate with other vendor partners as needed
• Create tools to track events, ensure proper follow-ups with attendees, and evaluate cost and impact 
• Support CRM and data hygiene by maintaining consultant contact lists and logging event activity
• Update and maintain consultant firm portals with current collateral, case studies, and product information
• Collaborate closely with Marketing and Enablement to ensure brand-approved materials are used across all consultant touchpoints
• Lead special projects focused on making the Consultant Relations team more impactful in-market and more operationally efficient

• 3-5 years of experience in event coordination, operations, project coordination, administrative support, or similar roles
• Experience in a marketing function or experience supporting commercial, sales, or customer-facing teams
• Exceptional organizational skills, attention to detail, and ability to juggle multiple priorities simultaneously
• Highly execution-oriented — someone who moves quickly and follows through
• A proactive, resourceful “make-it-better” mindset 
• Strong written and verbal communication skills
• Comfort working with tools such as Google Workspace, Salesforce, Slack
• Proven ability to work cross-functionally and build strong internal partnerships
• Ability to travel occasionally to support onsite events (approximately 20%)

The US base salary range for this full-time position is $84,000.00 to $95,000.00. Salary ranges are determined by role and level. Compensation is determined by additional factors, including job-related skills, experience, and relevant education or training. Please note that the compensation details listed in US role postings reflect the salary only, and do not include equity or benefits.