About Mirakl
Mirakl is the leading provider of eCommerce software solutions. Mirakl's suite of solutions provides enterprises with a transformative way to drive significant growth and efficiency in their online business.
Since 2012, Mirakl has been pioneering the platform economy, empowering retail and b2b enterprises with the most advanced, secure and scalable technology to digitize and expand product assortment through marketplace and dropship, improve efficiency in supplier catalog management and payments, personalize shopping experiences, and boost profits through retail media.
Mirakl is trusted by Macy’s, Saks, Henry Schein, The Knot, 1800-Flowers, Best Buy, Lowe's, Ulta and 450+ industry-leading businesses worldwide. For more information: www.mirakl.com.
About Mirakl Connect
Mirakl Connect is a leading ecosystem platform connecting sellers, partners, and operators to accelerate growth and innovation in the marketplace economy. By linking enterprises with a curated network of sellers and service providers, Mirakl Connect helps businesses scale their marketplaces quickly and efficiently.
Your ImpactAs a Growth Operations Analyst at Mirakl Connect, you’ll play a key role in driving the efficiency and acceleration of our SMB business by turning data into actionable insights and optimizing our entire sales and marketing funnel. You’ll collaborate cross-functionally to manage and improve conversion rates, spearhead experimentation, and ensure our go-to-market plans are data-informed and impactful.
What you will do at Mirakl- Funnel Analysis & Management: Build, monitor, and improve dashboards that track every stage of the customer journey (from lead to retention). Segment prospects, analyze cohorts, and surface the highest-performing ICPs.
- Optimization & Experimentation: Contribute to A/B testing and experimentation across landing pages, onboarding, and offers. Identify and recommend quick wins to boost qualification, activation, and retention rates, and drive continuous improvement with RevOps, sales, and marketing.
- Cross-Functional Coordination: Act as the connecting point between Marketing, Sales, Product, and Ops, ensuring seamless funnel management and alignment on strategic initiatives. Facilitate the feedback loop to refine campaigns, scoring models, and support processes.
- Data & Tools: Leverage analytics, CRM, marketing automation, and enrichment tools (e.g., HubSpot, Salesforce, LinkedIn Sales Navigator) to monitor, analyze, and optimize performance.
- Go-to-Market & Acceleration: Contribute actively to the rollout and scaling of the SMB business—benchmark user journeys, analyze segment performance, and help prioritize markets and seller personas.
- 2–4 years of experience in growth operations, ideally within a SaaS or marketplace environment
- Strong analytical mindset and mastery of data analysis and reporting tools (Google Sheets, dashboards, CRM, etc.)
- Solid knowledge of marketing automation, CRM, and lead enrichment tools (such as HubSpot, Salesforce, LinkedIn Sales Navigator)
- Demonstrated experience in lead generation, qualification, and conversion optimization
- Excellent cross-functional collaboration skills; comfortable working with Marketing, Sales, Ops, and Product teams
- Results-driven, autonomous, proactive, and able to prioritize actions based on business impact
- Fluent in English; French is a plus
Please note: This role requires someone to work from our Boston, MA Office on a hybrid basis.
We welcome collaborators with diverse perspectives and experiences to power us forward. If you’re ready to join a fast-growing, innovative team at the heart of digital transformation, we strongly encourage you to apply—even if you’re not an exact match.
We welcome collaborators with their diverse perspectives and experiences to power us forward. These often far exceed conventional job requirements and help us create a culture of continuous learning. If you’re ready to join a hyper-growth company at the heart of digital transformation for the world’s most forward-thinking organizations, we strongly encourage you to apply to any of our roles, even if you think you’re not an exact match.
Top Skills
Mirakl Boston, Massachusetts, USA Office
Our new downtown Boston office is located in the 100 Summer Street building, offering great amenities and convenient to main transportation hubs, including South Station and Downtown Crossing. We are also near to High Street Place and several other fun restaurants, bars, and local activities.
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