Growth Manager, Payments

At Commerce, our mission is to empower businesses to innovate, grow, and thrive with our open, AI-driven commerce ecosystem. As the parent company of BigCommerce, Feedonomics, and Makeswift, we connect the tools and systems that power growth, enabling businesses to unlock the full potential of their data, deliver seamless and personalized experiences across every channel, and adapt swiftly to an ever-changing market. Simply said, we help businesses confidently solve complex commerce challenges so they can build smarter, adapt faster, and grow on their own terms. If you want to be part of a team of bold builders, sharp thinkers, and technical trailblazers, working together to shape the future of commerce, this is the place for you.

BigCommerce, part of the Commerce brand family, helps merchants increase sales at every stage of their growth. From small startups to mid-market businesses and large enterprises, we provide the leading e-commerce platform. Our customers can then concentrate on what's most important: growing their businesses. We enable our customers to build, innovate, and grow, collectively reshaping the e-commerce industry.

Commerce, named a "Great Place to Work", is looking for a Payments Growth Manager who will be responsible for helping BigCommerce merchants adopt a variety of Partner solutions to help drive merchant growth and success.

You will work closely with 20+ payment partners and the BigCommerce Customer Success and Sales teams to complete strategic growth consultations with mid-market and Enterprise merchants, aimed at driving the adoption of partner solutions within our global customer base. In this partner and merchant-facing role, you will be a primary point of contact within BigCommerce’s Payments team for both internal and external stakeholders, with a focus on B2C and B2B payments. In this Individual Contributor role, you will be responsible for meeting revenue targets, among other KPIs. 

You have a sales background within payments and/or financial technology, and bring an exceptional ability to collaborate with a broad range of individuals, including both internal and external senior executives. Specifically, you are consultative and relationship-driven in your approach, but maintain a proven track record of exceeding revenue targets.
 

• Leverage BigCommerce’s vast partner network to recommend suitable payment & fintech solutions to our merchant base

• Master cross-functional collaboration with sales, customer success, and the broader partner ecosystem

• Develop and manage a cross-sell pipeline to achieve and exceed quarterly targets

• Stay on top of industry trends, emerging technologies, and regulatory changes affecting B2C and B2B payments to ensure compliance and innovation

• Provide training and support to internal teams and clients on new payment partners and processes

• Monitor and report on key performance indicators related to payment processes, providing insights and recommendations for continuous improvement

• 4+ years experience in payments, sales, and partnerships. Ideally, in a high volume, fast paced start-up environment

• Demonstrated experience in B2C and B2B E-commerce sales 

• AR processes and B2B workflows, integration of payment providers to ERP systems, and SaaS software with embedded payments model is a major plus

• Project / Program Management experience executing against revenue goals

• Proven track record of consistently hitting sales targets while maintaining a consultative approach 

• Works comfortably in a global team with a diverse merchant base

• A master communicator with excellent written and presentation skills

• Cool under pressure and able to remain collected and focused in a fast-paced, high pressure, dynamic environment

• Strong ability to form and maintain relationships both internally and externally

• Familiarity with Salesforce

• Able to travel as needed (10%)

• Austin, TX candidates a plus

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(Pay Transparency Range: $102,000-$171,000)

At Commerce, we believe that celebrating the unique histories, perspectives and abilities of every employee makes a difference for our company, our customers and our community. We are an equal opportunity employer and the inclusive atmosphere we build together will make room for every person to contribute, grow and thrive.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the interview process, to perform essential job functions and to receive other benefits and privileges of employment. If you need an accommodation in order to interview at Commerce, please let us know during any of your interactions with our recruiting team.

Learn more about the Commerce team, culture and benefits at https://www.commerce.com/careers/

Commerce, along with many other employers, has become the subject of fraudulent job offers to hopeful prospective job seekers.
Be advised:
Commerce does not offer jobs to individuals who do not go through our formal hiring process.
Commerce will never:

• require payment of recruitment fees from candidates;

• request personally identifiable information through unsanctioned websites or applications;

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• solicit money to complete visa requirements as part of a job offer.

If you receive unsolicited offers of employment from Commerce, we urge you to be extremely cautious and avoid engaging or responding.