Growth Lead, Digital

About G2 - The Company

G2 is the world's largest and most trusted software marketplace. When you join G2, you’re joining the industry’s leading team that helps businesses reach their peak potential by powering decisions and strategies with trusted insights from real software users.

Now, we have joined forces with Capterra, SoftwareAdvice, and GetApp to create the largest source of online data and software insights to fuel intelligent buying in the age of AI. With 200M+ combined annual visitors and 6M verified reviews, we are now the centralized place to enable software buyers to make better and faster decisions with confidence.

And we are just getting started! We are setting out to transform the global B2B software industry and become the most trusted data foundation for buyers and sellers of software for the age of AI.

Does that sound exciting to you? Come join us as we try to reach our next PEAK!

About G2 - Our People

At G2, everything we are and what we do is grounded in our PEAK values— (Performance + Entrepreneurship + Authenticity + Kindness. Working at G2 means you are part of a value-driven, growing global community that climbs PEAKs together. We cheer for each other’s successes, learn from our mistakes, and support and lean on one another during challenging times. With ambition and entrepreneurial spirit we push each other to take on challenging work, which will help us all to grow and learn.

You will be part of a global, diverse team of smart, dedicated, and kind individuals - each with unique talents, aspirations, and life experiences. At the heart of our community and culture are our people-led ERGs, which celebrate and highlight the diverse identities of our global team. As an organization, we are intentional about our DEI and philanthropic work (like our G2 Gives program) because it encourages us all to be better people.

As our Growth Lead, you will be pivotal in driving acquisition, activation, retention and expansion strategies that fuel our company's Marketing Solutions revenue for the SMB segment. Your focus will be on building a GTM engine aligned with our revenue goals, leveraging data, tools and cross-functional partnerships to optimize performance across all stages of the customer journey.

Journey Orchestration and Instrumentation - 30%

• Design, operationalize and maintain an end-to-end customer journey for the SMB segment across G2’s Marketing Solutions offerings

• Outline the desired customer and business outcomes at each step of the journey, define success metrics and PQL signals, prioritizing in-app self-serve, then digital touch-points (including AI), and strategically adding human intervention when required.

• Partner with RevOps to implement comprehensive tracking and measurement frameworks across the entire journey to understand performance, ensuring data is accurate and insights actionable for continuous improvement.

Growth Strategy & Execution - 30%

• Develop a global growth strategy that aligns with our GTM approach of Product-led Growth and Product-led Sales (digital-first, humans in the loop)

• Lead the planning, execution, and optimization of initiatives aimed at increasing customer acquisition, activation, retention and expansion.

• Partner cross-functionally to connect the dots and remove roadblocks across the entire GTM motion and keep partners in Product, Customer Success and Sales aligned and accountable.

• Partner with the SMB AE team to efficiently drive upgrades to higher revenue packages

Campaign Optimization - 15%

• Direct ownership of planning, execution and outcomes for Marketing campaigns, including lifecycle emails, 1:1 nurture sequences, in-app notifications and nudges.

• Run, measure and optimize campaigns to improve conversion, activation and upgrade performance.

• Collaborate with Product Marketing and Product to fine-tune messaging, targeting, and delivery.

Data-Driven Decision Making - 15%

• Measure full funnel performance and adjust execution to ensure the achievement of our revenue goals.

• Use data and learnings to inform strategic adjustments.

• Utilize analytics (including product, marketing and sales) to prioritize growth initiatives and measure campaign effectiveness.

Collaboration with Leadership - 10%

• Work closely with the VP/GM to ensure alignment between Growth efforts and overall business objectives.

• Provide regular updates on progress, reporting on metrics, insights, and recommendations for strategic pivots.

• Effectively communicate with leaders across Revenue and other departments for journey instrumentation and full GTM alignment.

We realize applying for jobs can feel daunting at times. Even if you don’t check all the boxes in the job description, we encourage you to apply anyway. 

•  A minimum of five years of experience in growth marketing with a focus on digital-first GTM

• Proven ability to analyze and derive insights from a variety of data sources to measure effectiveness and performance of GTM motions and campaigns

• Highly effective communicator and cross-functional collaborator to drive strategic alignment and execution toward business goals

• Expertise in global growth marketing

• Experience selling to SMB

•  Experience in marketplaces is a plus

Our Commitment to Inclusivity and Diversity

At G2, we are committed to creating an inclusive and diverse environment where people of every background can thrive and feel welcome. We consider applicants without regard to race, color, creed, religion, national origin, genetic information, gender identity or expression, sexual orientation, pregnancy, age, or marital, veteran, or physical or mental disability status. Learn more about our commitments here. 

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How We Use AI Technology in Our Hiring Process
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