The GTM Digital Operations Coordinator manages digital operations to enhance user experiences, collaborates with stakeholders, and ensures program compliance and effectiveness.
By clicking the "Apply" button, I understand that my employment application process with Takeda will commence and that the information I provide in my application will be processed in line with Takeda's Privacy Notice and Terms of Use. I further attest that all information I submit in my employment application is true to the best of my knowledge.
Job Description
OBJECTIVES:
About the role:
The GTM Digital Operations Coordinator is responsible for enabling Operational Excellence within the GDD&T Commercial Innovation and External Experience (CEE) function. Under leadership of the Head of GTM Digital innovation this role will work closely with CEE LT and Operations Leads to:
ACCOUNTABILITIES:
EDUCATION, BEHAVIOURAL COMPETENCIES AND SKILLS:
Required:
Desired:
Locations
IND - Bengaluru
Worker Type
Employee
Worker Sub-Type
Regular
Time Type
Full time
Job Description
OBJECTIVES:
About the role:
The GTM Digital Operations Coordinator is responsible for enabling Operational Excellence within the GDD&T Commercial Innovation and External Experience (CEE) function. Under leadership of the Head of GTM Digital innovation this role will work closely with CEE LT and Operations Leads to:
- Assist in managing digital operations to facilitate superior user experiences, effectively leveraging Takeda's technological tools.
- Collaborate to maintain and optimize digital interaction points to boost user engagement and satisfaction
- Foster continuous innovation within digital external operations, adopting new technologies to stay at the forefront of digital healthcare.
- Monitor and report on potential risks to ensure seamless digital service delivery.
ACCOUNTABILITIES:
- Initiate and plan programs consisting of multiple projects and work streams with medium complexity.
- Assist in the planning and execution of team meetings and events, ensuring logistical needs are met and timelines adhered to. Coordinate event materials and follow-up actions for seamless delivery and stakeholder satisfaction.
- Maintain training schedules, materials, and records, ensuring associates are well-informed of available learning opportunities. Contribute ideas and support activities to foster team engagement and collaboration.
- Draft and disseminate internal communications and updates to ensure alignment across the team. Assist in maintaining content across communication platforms, ensuring accuracy and relevance.
- Continuously assess and improves digital processes to enhance external stakeholder experiences, ensuring operational efficiency and effectiveness
- Identifies and directs the program and resource priorities that align with business objectives and execute plans that drive toward goal achievement.
- Partner with other DD&T and business area leaders across multiple functions to identify and plan major programs and projects.
- Assure appropriate prioritization and alignment with the strategy and direction of the organization and that appropriate resources are allocated for their development.
- Establishes and manages key relationships across a broad sphere of influence in a matrix organization. Manage the overall relationship between CEE and several major business areas. Communicates with executives and managers in these areas on a regular basis to understand high-level requirements, address issues, manage expectations and review project status.
- Ensures programs and projects are delivered in accordance with all applicable compliance requirements, e.g. GxP.
- Monitor the market to gain knowledge and understanding of emerging operations knowledge and implement best practices and continuous improvements.
EDUCATION, BEHAVIOURAL COMPETENCIES AND SKILLS:
Required:
- Bachelor's Degree or High School with 3 years Digital, Technology Operations experience
- 2+ years relevant experiences; exposure to project management principles
- Extensive experience partnering with multiple stakeholders to plan and deliver programs.
- Extensive program/project management experience
- Ability to communicate ideas and data both verbally and written in a persuasive and appropriate manner.
- Ability to utilize data collection, analysis, maintenance application and refinement methods to make fact based decisions.
- Ability to analyse a wide variety of data and make appropriate decisions.
- Ability to set priorities, develop workflow processes.
- Ability to write and speak in the English language
Desired:
- Exposure to pharmaceutical industry and experience.
- Takeda Operations - comprehensive understanding of Takeda's operating structure and methods
Locations
IND - Bengaluru
Worker Type
Employee
Worker Sub-Type
Regular
Time Type
Full time
Top Skills
Digital Tools
Takeda Cambridge, Massachusetts, USA Office
Takeda Takeda United States Headquarters Office
Our offices in Massachusetts span across the greater Boston area, including a state of the art research facility in the heart of Kendall Square. Our location enables us to build relationships with cutting-edge companies, leading research hospitals, academic institutions, and more
Takeda Lexington, Massachusetts, USA Office
300 Shire Way, Lexington, MA, United States, 02421
Product + Tech
Data and digital solutions are the new engines of a high performing, agile business. Right now, people like you are harnessing that power to reimagine industries of every kind. No matter what role you take on or where that position sits within Takeda, you can be sure to make an impact and a difference to our company and the patients we serve.
Similar Jobs at Takeda
Healthtech • Software • Analytics • Biotech • Pharmaceutical • Manufacturing
The GTM Digital Operations Coordinator drives operational excellence, manages digital interactions, supports financial activities, and oversees project management to enhance user experience and engagement.
Top Skills:
Digital ToolsFinancial Management Tools
Healthtech • Software • Analytics • Biotech • Pharmaceutical • Manufacturing
The Senior Software Engineer will design and develop user-centric digital health products, ensuring integration of technologies while building innovative solutions with an agile team.
Top Skills:
AngularAWSCSSCypressDynamoDBGitGitGitlabHTMLJavaJavaScriptJenkinsMongoDBNext.JsNode.jsPostgresReactSeleniumTypescript
Healthtech • Software • Analytics • Biotech • Pharmaceutical • Manufacturing
As a Data Engineer, you will develop and maintain data models and pipelines using AWS, collaborate with business functions, ensure data quality, and support digital product development.
Top Skills:
AWSData LakeData StreamingData WarehousingDatabricksDmsGraphLambdaNo-SqlPysparkPythonSQLSqsStep Functions
What you need to know about the Boston Tech Scene
Boston is a powerhouse for technology innovation thanks to world-class research universities like MIT and Harvard and a robust pipeline of venture capital investment. Host to the first telephone call and one of the first general-purpose computers ever put into use, Boston is now a hub for biotechnology, robotics and artificial intelligence — though it’s also home to several B2B software giants. So it’s no surprise that the city consistently ranks among the greatest startup ecosystems in the world.
Key Facts About Boston Tech
- Number of Tech Workers: 269,000; 9.4% of overall workforce (2024 CompTIA survey)
- Major Tech Employers: Thermo Fisher Scientific, Toast, Klaviyo, HubSpot, DraftKings
- Key Industries: Artificial intelligence, biotechnology, robotics, software, aerospace
- Funding Landscape: $15.7 billion in venture capital funding in 2024 (Pitchbook)
- Notable Investors: Summit Partners, Volition Capital, Bain Capital Ventures, MassVentures, Highland Capital Partners
- Research Centers and Universities: MIT, Harvard University, Boston College, Tufts University, Boston University, Northeastern University, Smithsonian Astrophysical Observatory, National Bureau of Economic Research, Broad Institute, Lowell Center for Space Science & Technology, National Emerging Infectious Diseases Laboratories
