Oversee eCommerce operations, implementing digital marketing strategies, managing budget and performance, ensuring integration across systems, and enhancing user experience in South America.
Description
Hybrid: This position requires being onsite to attend business 3 x times per week (on Tuesday, Wednesday and Thursday only).
Role:
Responsible for the strategy implementation and commercial performance of all CCA eCommerce initiatives in South America countries. The responsibilities surpass platform implementation, includes a commercial and marketing strategy establishment, that have to deliver the best CX and profitability in all eCommerce ecosystem in South America from marketplace stores to tailored made own B2B & B2C platforms.
What You'll Do (Responsibilities)
#LI-LL1
Additional Description
Your Skills & Abilities (Required Qualifications)
What Can Give You A Competitive Edge (Preference Qualifications)
#LI-LL1
About GM
Our vision is a world with Zero Crashes, Zero Emissions and Zero Congestion and we embrace the responsibility to lead the change that will make our world better, safer and more equitable for all.
Why Join Us
We believe we all must make a choice every day - individually and collectively - to drive meaningful change through our words, our deeds and our culture. Every day, we want every employee to feel they belong to one General Motors team.
Total Rewards | Benefits Overview
From day one, we're looking out for your well-being-at work and at home-so you can focus on realizing your ambitions. Learn how GM supports a rewarding career that rewards you personally by visiting Total Rewards resources.
Non-Discrimination and Equal Employment Opportunities (U.S.)
General Motors is committed to being a workplace that is not only free of unlawful discrimination, but one that genuinely fosters inclusion and belonging. We strongly believe that providing an inclusive workplace creates an environment in which our employees can thrive and develop better products for our customers.
All employment decisions are made on a non-discriminatory basis without regard to sex, race, color, national origin, citizenship status, religion, age, disability, pregnancy or maternity status, sexual orientation, gender identity, status as a veteran or protected veteran, or any other similarly protected status in accordance with federal, state and local laws.
We encourage interested candidates to review the key responsibilities and qualifications for each role and apply for any positions that match their skills and capabilities. Applicants in the recruitment process may be required, where applicable, to successfully complete a role-related assessment(s) and/or a pre-employment screening prior to beginning employment. To learn more, visit How we Hire.
Accommodations (U.S. and Canada)
General Motors offers opportunities to all job seekers including individuals with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment, email us [email protected] or call us at 800-865-7580. In your email, please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying.
Hybrid: This position requires being onsite to attend business 3 x times per week (on Tuesday, Wednesday and Thursday only).
Role:
Responsible for the strategy implementation and commercial performance of all CCA eCommerce initiatives in South America countries. The responsibilities surpass platform implementation, includes a commercial and marketing strategy establishment, that have to deliver the best CX and profitability in all eCommerce ecosystem in South America from marketplace stores to tailored made own B2B & B2C platforms.
What You'll Do (Responsibilities)
- Design, implement and manage and consolidate commercial and digital marketing strategies towards the forecasted KPIs and CM
- Ensure the correct functioning of the integration system between API, DMS, Marketplaces, Own solution, connected with Dealer among South America
- Establish a digital culture to dealers, control their performance through designed policies and e-Catalogue portfolio (delivered to all countries)
- Responsible for the integration with marketplaces and expansion to new countries, looking forward the best UX and profitability of all eSales channels
- Budget control & management
- Transform CCA eCommerce in a relevant sales channel among stakeholders (GM internal, dealership and CCA customers)
- Create a sustainable, scalable and integrated eCommerce environment with technical areas, IT, marketing, commercial and suppliers for all South America
- Orchestrate the entire ecommerce environment as dedicated team, focal points, suppliers, marketing agencies, 3rd parties
- Cross boundaries team management
#LI-LL1
Additional Description
Your Skills & Abilities (Required Qualifications)
- Graduation in Administration, Marketing or similar
- Proficiency in Portuguese and English
- Spanish Advanced
- Consolidated experience in Aftersales commercial area; marketing and digital marketing
- Digital marketing and eCommerce experience / knowledge
- Parts & Accessories Market experience / knowledge
- Digital Mindset
- Focus on result
- Team management
- Project Management Skills
- Business Acumen
- Presentation Skills
- Negotiation with different stakeholders
What Can Give You A Competitive Edge (Preference Qualifications)
- Post-graduation or MBA (desired)
- Deep understanding of GM ecosystem will be considered as a differential
- Dealer / Distributor Network Knowledge or Field Experience is desirable
#LI-LL1
About GM
Our vision is a world with Zero Crashes, Zero Emissions and Zero Congestion and we embrace the responsibility to lead the change that will make our world better, safer and more equitable for all.
Why Join Us
We believe we all must make a choice every day - individually and collectively - to drive meaningful change through our words, our deeds and our culture. Every day, we want every employee to feel they belong to one General Motors team.
Total Rewards | Benefits Overview
From day one, we're looking out for your well-being-at work and at home-so you can focus on realizing your ambitions. Learn how GM supports a rewarding career that rewards you personally by visiting Total Rewards resources.
Non-Discrimination and Equal Employment Opportunities (U.S.)
General Motors is committed to being a workplace that is not only free of unlawful discrimination, but one that genuinely fosters inclusion and belonging. We strongly believe that providing an inclusive workplace creates an environment in which our employees can thrive and develop better products for our customers.
All employment decisions are made on a non-discriminatory basis without regard to sex, race, color, national origin, citizenship status, religion, age, disability, pregnancy or maternity status, sexual orientation, gender identity, status as a veteran or protected veteran, or any other similarly protected status in accordance with federal, state and local laws.
We encourage interested candidates to review the key responsibilities and qualifications for each role and apply for any positions that match their skills and capabilities. Applicants in the recruitment process may be required, where applicable, to successfully complete a role-related assessment(s) and/or a pre-employment screening prior to beginning employment. To learn more, visit How we Hire.
Accommodations (U.S. and Canada)
General Motors offers opportunities to all job seekers including individuals with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment, email us [email protected] or call us at 800-865-7580. In your email, please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying.
Top Skills
APIs
Dms
Marketplaces
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