Global Billing Director

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What We'll Bring:

At TransUnion, we strive to build an environment where our associates are in the driver’s seat of their professional development, while having access to help along the way. We encourage everyone to pursue passions and take ownership of their careers. With the support of colleagues and mentors, our associates are given the tools needed to get where they want to go. Regardless of job titles, our associates have the opportunity to learn new things and be a leader every day.
The Global Billing Director leads the strategy, operations, and governance of the company’s global billing function. This role ensures accuracy, compliance, and efficiency in invoicing and revenue recognition across all regions, aligning with local regulations while supporting global business objectives. The Billing Director will drive strategy, standardization, automation, and continuous improvement in billing processes while partnering closely with Finance, Sales, Legal, IT, and Operations to deliver seamless customer billing experience.

What You'll Bring:

• 10+ years of progressive experience in billing, with at least 5 years in a leadership role.
• Proven success in leading global billing operations in a multinational company.
• Strong knowledge of revenue recognition and billing compliance
• Experience with ERP and billing systems (e.g., Peoplesoft, Salesforce and High Radius is a Plus).
• Exceptional leadership, communication, and stakeholder management skills.
• Ability to thrive in a fast-paced, matrixed, and evolving environment.
• Bachelor’s degree in Accounting, Finance, Business Administration, or related field (Master’s preferred).

  Key Competencies

• Strategic thinking with operational execution.
• Strong analytical and problem-solving ability.
• Customer-centric mindset with a focus on billing accuracy and clarity.
• Change management and process improvement expertise.
• Ability to work across diverse cultures and time zones.

Impact You'll Make:

 Leadership & Strategy

• Partner with Global Process Leadership to develop and execute the global billing strategy to support company growth and scalability.
• Lead, mentor, and manage regional billing teams, ensuring consistent global standards while accommodating local compliance requirements.
• Partner with Finance leadership on revenue assurance, forecasting, and financial close processes.

 

Billing Operations & Compliance

• Oversee end-to-end billing processes across all regions, ensuring timely, accurate, and compliant invoicing.
• Establish controls and audit mechanisms to safeguard billing accuracy and compliance with GAAP and local tax regulations (VAT, GST, etc.).
• Collaborate with Legal and Compliance to ensure contracts are billable and aligned with regulatory standards.

 

Systems & Process Improvement

• Define KPIs and dashboards to monitor billing performance, accuracy, and cycle times.
• Drive continuous improvement initiatives to increase efficiency and reduce errors.

Cross-Functional Partnership

• Work with Sales to ensure billing aligns with contractual terms and enhances customer satisfaction.
• Partner with IT to maintain system integrity and support global billing technology needs.
• Collaborate with Treasury and Collections teams to optimize cash flow and reduce disputes.

Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law, including the Los Angeles County Fair Chance Ordinance for Employers, the San Francisco Fair Chance Ordinance, Fair Chance Initiative for Hiring Ordinance, and the California Fair Chance Act.

Adherence to Company policies, sound judgment and trustworthiness, working safely, communicating respectfully, and safeguarding business operations, confidential and proprietary information, and the Company’s reputation are also essential expectations of this position.

This is a hybrid position and involves regular performance of job responsibilities virtually as well as in-person at an assigned TU office location for a minimum of two days a week.

Benefits:

TransUnion provides flexible benefits including flexible time off for exempt associates, paid time off for non-exempt associates, up to 12 paid holidays per year, health benefits (including medical, dental, and vision plan options and health spending accounts), mental health support, disability benefits, up to 12 weeks of paid parental leave, adoption assistance, fertility planning coverage, legal benefits, long-term care insurance, commuter benefits, tuition reimbursement, charity gift matching, employee stock purchase plan, 401(k) retirement savings with employer match, and access to TransUnion’s Employee Resource Groups. Spousal, domestic partner, and other eligible dependent coverage is available on select health and welfare plans.

We are committed to being a place where diversity is not only present, it is embraced. As an equal opportunity employer, all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability status, veteran status, genetic information, marital status, citizenship status, sexual orientation, gender identity or any other characteristic protected by law. Additionally, in accordance with Section 503 of the Rehabilitation Act of 1973 and the Vietnam Era Veterans’ Readjustment Assistance Act of 1974, TransUnion takes affirmative action to employ and advance in employment qualified individuals with a disability and protected veterans in all levels of employment and develops annual affirmative action plans. Components of TransUnion’s Affirmative Action Program for individuals with disabilities and protected veterans are available for review to any associate or applicant for employment upon request by contacting [email protected].

Pay Scale Information :

The U.S. base salary range for this position is $150,100.00 - $225,000.00 annually. *The salary range for this position reflects a reasonable estimate of the range of compensation for this job. At TransUnion, actual compensation is based on careful consideration of additional factors such as (but not limited to) an individual’s education, training, work experience, job-related skill set, location, and industry knowledge, as well as the scope and responsibilities of the position and market considerations.

Regular, fulltime non-sales positions may be eligible to participate in TransUnion’s annual bonus plan. Certain positions may be also eligible for long-term incentives and other payments based on applicable company guidance and plan documents.

 

TransUnion's Internal Job Title:

Director, Shared Services

Company:

TransUnion LLC