Monitor transactions, investigate fraud alerts and disputes, identify fraud patterns, maintain detection rules, and recommend controls to reduce financial and operational risk. The role analyzes transaction data, prepares fraud reports and dashboards, supports risk assessments and incident response, and collaborates with Product, Engineering, Compliance, Operations, and Risk teams. It also requires knowledge of payment fraud, chargebacks, AML/KYC principles, and regulatory compliance.
This is a remote position.
The Fraud Analyst is responsible for monitoring transactions, identifying suspicious activities, investigating fraud cases, and recommending controls to minimize financial and operational risk. The role works closely with Product, Compliance, Engineering, Operations, and Risk teams to strengthen fraud prevention capabilities and enhance customer trust.
Key Responsibilities
- Monitor transactions and identify suspicious or fraudulent activities.
- Investigate fraud alerts, incidents, and customer disputes.
- Analyze fraud patterns, trends, and emerging threats to recommend preventive measures.
- Develop and maintain fraud detection rules and monitoring processes.
- Collaborate with Product, Engineering, Compliance, and Operations teams to implement fraud controls.
- Support root cause analysis and recommend process improvements.
- Prepare fraud reports, dashboards, and key risk metrics.
- Assist with fraud risk assessments and control reviews.
- Ensure compliance with internal policies and regulatory requirements.
- Support incident response and fraud awareness initiatives.
Required Qualifications
- Bachelor's degree in Finance, Business, Computer Science, Risk Management, or a related field.
- 3–6 years of experience in fraud analysis, fraud operations, risk management, or financial crime.
- Experience working in fintech, banking, payments, or digital financial services.
- Strong analytical and investigative skills.
- Experience interpreting transaction data and identifying fraud patterns.
- Excellent communication and stakeholder management skills.
- Ability to work effectively in fast-paced, cross-functional environments.
Technical & Functional Skills
- Fraud monitoring and investigation
- Transaction monitoring systems
- Fraud detection rules and risk controls
- Payment fraud and chargeback management
- Data analysis using Excel and SQL
- Fraud reporting and dashboard creation
- Knowledge of AML/KYC principles.
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What you need to know about the Boston Tech Scene
Boston is a powerhouse for technology innovation thanks to world-class research universities like MIT and Harvard and a robust pipeline of venture capital investment. Host to the first telephone call and one of the first general-purpose computers ever put into use, Boston is now a hub for biotechnology, robotics and artificial intelligence — though it’s also home to several B2B software giants. So it’s no surprise that the city consistently ranks among the greatest startup ecosystems in the world.
Key Facts About Boston Tech
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