Founding Frontend Engineer

The gap no one has filled

Every complex system in America has a profession whose job it is to be your trusted guide. You have a lawyer for legal. An accountant for taxes. A financial advisor for your money. Healthcare, a trillion-dollar industry that's arguably the most complex and touches every single family, leaves us on our own.

99% of care happens when someone steps outside the four walls of a doctor's office. Hera is creating a new profession in healthcare to fill that gap: the Hero, a dedicated senior care expert for your family. Our Heroes educate, coordinate, and advocate for the most vulnerable population in the healthcare system. We’re covered by insurance, so we can serve every family in America.

Building the most trusted interface of healthcare

We are in the business of trust.

We're designing for the most emotionally charged moments of our customers' lives. The bar isn't just delight, it's trust. Hera's brand promise is simple: care that would only be great enough for our own parents. This promise is our moat.

It's what physicians refer to, families buy, what Heroes deliver, and what the product must unlock and enforce at every touchpoint.

The supply challenge

There aren't enough experts to serve every family who needs us. The bottleneck isn't demand, it's supply.

In order to scale to all of America, we need to unbundle expertise from the human and broaden the aperture of who can become a Hero. Anyone that can foster human connection should be able to become a Hero with Hera. In that world, our supply challenge becomes how we uphold our brand promise across every touchpoint with our customers.

Our product challenge

We believe the best software is invisible. We serve two audiences that most tech startups never build for: social workers and nurses as well as aging parents and their adult children. Trust is built or broken in every interaction, and the product is where that trust lives. We need to equip our Heroes to deliver expert-level care at every interaction.

Healthcare navigation runs on tribal knowledge: one social worker knows the trick to expediting Medicaid in New York, another knows which home visiting physical therapist families actually love. This expertise lives in people’s heads, fragmented across thousands of practitioners. We’re building the product that changes that.

Our platform captures every interaction, every solved problem, every hard-won insight from our expert care managers in the field — and turns it into compounding intelligence that makes every user on the platform smarter. Think Waymo’s approach to autonomy: high-quality human experts do the driving today, and every mile they log trains the system so that tomorrow, anyone — even someone with zero healthcare background — can perform like a 20-year veteran. The engineering challenge is building a platform deeply entwined and additive to the care management workflow with no lost nuance and perfect behavioral capture. From there we build a knowledge system that knows what to trust, what’s gone stale, what’s local vs. universal, and how to surface exactly the right insight at the right moment. Get it right, and you’ve built the platform that finally scales healthcare expertise beyond the lucky few who happen to know the right person. .

Our founding team

We closed a 7M seed round led by Accel and 10’xed revenue over the last 6 months organically through close partnerships with Weill Cornell, NYU Langone, and Mount Sinai. We’ve been doing fun things in the community along the way (threw an art show for an 88 year old artist that went viral) and the customer feedback is the most positive our team has seen in our careers. You’ll build Hera alongside co-founders Jenny, Myles & Connie and a team from Headway and Palantir. We are in person in NYC. Read our story and watch our launch video here.

In a world of growing cynicism we chase hard truths, give a damn, and build.

Our entire team believes truth is in the field. This means we are side by side with our Heroes everyday, learning what it takes to do the job and do it well.

We are high autonomy and trust. There is no space for micromanagement, if you see a problem or think of a solution, you are empowered to run at it wholeheartedly and know that the team has your back.

We are creative in our bones. For the first time in many years, we are seeing the genesis of a new profession of a profound scale and importance; it’s on us to define what it can and should look like.

Join our Founding Team to impact real lives

We are looking for ambitious and relentless engineers to join us on this mission. Whereas at other companies you may be working on the next widget, analytics suite, dev tooling, or b2b revolution, what we are trying to do is as tangible as it gets. We serve the everyday people in society that are most sorely in need of help and who have been least addressed by the technological revolution and developer brainpower of the past decades. We want to bring the highest quality builders to bear on this.

When you solve a hard problem, you will know that you’ve empowered some of the most selfless members of our society to tangibly impact the lives of some of those most in need. You will also be rewarded with harder problems.

Our promise is we will stretch your limits, and trust you to own unreasonably substantial outcomes.

The role

We are hiring for a founding frontend software engineer to own critical parts of Hera’s user experience and help define what world-class, trust-building software looks like for families, caregivers, and care professionals. This is a founding role for someone who is highly design-minded, opinionated about quality, and excited to build products that feel thoughtful, beautiful, and grounded in real user needs.

What you'll do

• Own and build core frontend product experiences. You will design and implement key workflows across Hera’s product and help shape how the platform feels and functions day to day.

• Translate craft and taste into product quality. You will bring a strong point of view on interaction design, UI polish, and overall product quality, and hold a high standard for what ships.

• Work closely with users. You will stay grounded in the lived reality of Heroes, families, and internal users, and use those insights to build with context rather than in a vacuum.

• Help set frontend engineering standards. You will contribute to code quality, system cleanliness, and a thoughtful engineering culture as an early member of the team.

• Operate with high autonomy. You will identify opportunities, move quickly, and take ownership without needing heavy direction or hand-holding.

What we are looking for

• Design-minded frontend strength. You have strong frontend engineering fundamentals and a clear appreciation for product craft, quality, and user experience.

• Taste and creativity. You have experience building products that feel intentional and polished, and you care deeply about how software looks and feels.

• User proximity. You are excited by direct engagement with users and want to build informed by real-world behavior and needs.

• Ownership mentality. You are self-directed, highly autonomous, and energized by the chance to carve out your area and raise the bar.

• Relevant technical fluency. TypeScript, React, Next.js, AWS services, and comfort with modern AI-native workflows are all highly relevant for this role.

Compensation

We pay at the top of market with founding-level equity. People who deliver outsized outcomes should be rewarded with outsized upside.