Nango Logo

Nango

Forward Deployed Engineer (Founding)

Posted 2 Days Ago
Remote
Hiring Remotely in United States
120K-200K Annually
Senior level
Remote
Hiring Remotely in United States
120K-200K Annually
Senior level
Work directly with customers through technical evaluations, implementation, production, and ongoing support. Lead customer calls, pairing sessions, and technical deep dives; build integrations, debug APIs and production systems, and ship full-stack product improvements. Translate customer needs into lasting product solutions, communicate clearly, manage multiple priorities, and influence the product roadmap through customer feedback.
The summary above was generated by AI
Forward Deployed Engineer

Nango (YC W23) lets developers build product integrations with AI. It gives agents and applications access to the APIs their users rely on.

More than 700 paying customers use Nango today, including ServiceNow, Replit, Ramp. We are a YC-backed team of 14 from AWS, GitHub, Okta, Snyk, Netlify, Uber, Samsara, Workato, and other leading developer-tool companies.

We are hiring a Forward Deployed Engineer to help customers build with Nango and turn their needs into better products. This is a full-stack engineering role with heavy customer interaction. Expect frequent customer calls, Slack conversations, and pairing sessions alongside hands-on coding. Excellent communication and customer-facing skills are essential.

What You’ll Do
  • Work directly with customers from technical evaluations to production & beyond.

  • Lead customer calls, pairing sessions, and technical deep dives.

  • Build integrations and resolve complex implementation and platform issues.

  • Ship full-stack product improvements, from design through deployment.

  • Keep customers informed with clear updates, expectations, and next steps.

  • Shape the roadmap with what you learn from customers.

Who You Are
  • You communicate exceptionally well in English, on calls and in writing.

  • You build customer trust, listen carefully, and explain technical tradeoffs clearly.

  • You enjoy frequent customer interaction and helping developers succeed.

  • You have 5+ years of full-stack engineering experience.

  • You translate customer needs into thoughtful, lasting product solutions.

  • You are comfortable debugging APIs, integrations, and production systems.

  • You manage multiple customer priorities and follow through reliably.

  • Experience with developer tools or customer-facing engineering is a plus.

Location

This is a remote role open to candidates based in North America & Europe

Similar Jobs

Senior level
Big Data • Food • Hardware • Machine Learning • Retail • Automation • Manufacturing
Own and execute internal communications strategy across twelve South Central Europe markets. Develop multi-channel content, translate business priorities into employee narratives, support leadership messaging, coordinate town halls, activate brand campaigns, support manufacturing communications, align with regional and global teams, and manage the internal communications budget.
Top Skills: Microsoft Viva Engage
2 Days Ago
Remote or Hybrid
Senior level
Senior level
Security • Cybersecurity
Manage and grow strategic channel partnerships across EMEA and Latin America by recruiting partners, executing joint business plans, driving pipeline and revenue, supporting sales and marketing programs, and enabling partner teams through training, certifications, account mapping, and pre-sales engineering. The role requires enterprise software channel expertise, partner development, executive communication, objection handling, and regional travel.
Top Skills: Automation SoftwareSecurity Software
4 Days Ago
Remote or Hybrid
2 Locations
177K-294K Annually
Senior level
177K-294K Annually
Senior level
Artificial Intelligence • Healthtech • Machine Learning • Natural Language Processing • Biotech • Pharmaceutical
Leads the technical direction, architecture, and delivery of developer-facing desktop, web, and MCP surfaces for Pfizer’s internal developer platform. Provides hands-on software engineering leadership, ensures secure and privacy-first designs, guides cross-team delivery, mentors engineers, oversees code quality and DevOps practices, and leads incident response and continuous improvement. The role influences teams without direct reports and requires expertise across frontend, desktop, backend, developer tooling, enterprise software delivery, and technical architecture.
Top Skills: Ci/CdDevOpsElectronKanbanMicroservicesModel Context Protocol (Mcp)Restful ApisScrumVue

What you need to know about the Boston Tech Scene

Boston is a powerhouse for technology innovation thanks to world-class research universities like MIT and Harvard and a robust pipeline of venture capital investment. Host to the first telephone call and one of the first general-purpose computers ever put into use, Boston is now a hub for biotechnology, robotics and artificial intelligence — though it’s also home to several B2B software giants. So it’s no surprise that the city consistently ranks among the greatest startup ecosystems in the world.

Key Facts About Boston Tech

  • Number of Tech Workers: 269,000; 9.4% of overall workforce (2024 CompTIA survey)
  • Major Tech Employers: Thermo Fisher Scientific, Toast, Klaviyo, HubSpot, DraftKings
  • Key Industries: Artificial intelligence, biotechnology, robotics, software, aerospace
  • Funding Landscape: $15.7 billion in venture capital funding in 2024 (Pitchbook)
  • Notable Investors: Summit Partners, Volition Capital, Bain Capital Ventures, MassVentures, Highland Capital Partners
  • Research Centers and Universities: MIT, Harvard University, Boston College, Tufts University, Boston University, Northeastern University, Smithsonian Astrophysical Observatory, National Bureau of Economic Research, Broad Institute, Lowell Center for Space Science & Technology, National Emerging Infectious Diseases Laboratories

Sign up now Access later

Create Free Account

Please log in or sign up to report this job.

Create Free Account