Manager, Pricing & Packaging

| Greater Boston Area
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Rapid7 (Nasdaq: RPD) is advancing security with visibility, analytics, and automation delivered through our Insight cloud. Our solutions simplify the complex, allowing security teams to work more effectively with IT and development to reduce vulnerabilities, monitor for malicious behavior, investigate and shut down attacks, and automate routine tasks. Over 9,300 customers rely on Rapid7 technology, services, and research to improve security outcomes and securely advance their organization. For more information, visit our website, check out our blog, or follow us on LinkedIn.

The Opportunity

Rapid7 is looking for a Pricing Manager who will work shoulder-to-shoulder with the Director, Pricing & Packaging to propose, create and manage global pricing and packaging to accelerate our go-to-customer business models, provide clear value to our customers, and deliver growth and profitability to Rapid7. As a member of our Commercialization Team, you will be a critical partner to Rapid7 Practices, Sales, Finance and other cross functional teams. Leveraging deep knowledge in pricing research, testing and strategy, and working cross functionally to thoroughly understand our customers, competitors, market, and business economics, the Pricing Manager will evaluate existing & establish new product and service pricing, price mechanics, pricing methodology and standards.This is an individual contributor role with the opportunity to scale impact to a team over time.

In this role you will:

  • Work collaboratively with our Product Marketing, Practice GTC Leads, Sales and Marketing teams to understand customer needs, buying patterns and how Rapid7’s product and services can maximize share of customer wallet

  • Recommend and facilitate approvals for new product and service pricing, discounting, upsell & cross-sell, and platform offerings

  • Regularly review existing price structures and levels to identify opportunities to deliver more value for Rapid7 and customers, such as increasing market share, facilitating customer adoption, or better capturing market value

  • Identify and propose new packaging & price promotions to increase adoption and success for specific market segments, geographies or other opportunities

  • Work as a business partner with our FP&A, commercialization Infrastructure and pricing/revenue team, helping them to identify and implement improvements in analytical techniques and data infrastructure to improve the quality of pricing decisions

  • Conduct customer and partner interviews to gain insight; research industry-relevant business models

  • Present pricing proposals to executive staff; manage price proposal and approval processes, working collaboratively with Finance and Operations to analyze and execute pricing changes

  • Ensure that price changes are communicated effectively both internally and externally to customers, partners and any other key constituents, working collaboratively with product marketing and sales

  • Conduct research to test pricing hypotheses, support proposed changes, and identify opportunities, as outlined above

  • Analyze, understand and communicate, internally, the impact of price changes to existing customers

  • Measure the impact of price changes, and communicate results internally, including comparisons to expectations and goals

  • Work collaboratively with our Product Marketing, Sales and Marketing teams to develop online pricing strategies and implementation

In return you will bring:

  • 2 - 4 years minimum experience in pricing and packaging strategy and analysis for SaaS B2B subscription products

  • Background in SaaS-style products and technology services, with 2 to 4 years of experience with B2B pricing research, experimentation and testing

  • Advanced excel skills and expertise with BI tools like DOMO & Tableau (knowledge of Querying languages like SQL a plus)

  • Exceptional analytical and problem-solving skills, coupled with strong attention to detail

  • Basic knowledge of Financial Statements & SaaS metrics (ARR, CAC, LTV, Payback, or similar)

  • High degree of emotional intelligence, ability to facilitate change and collaborate effectively with stakeholders across the organization

  • Excellent communication skills with the ability to communicate complex ideas and analysis, simply and visually

  • Proven ability to operate effectively in a fast-paced, entrepreneurial company in which cross-functional teamwork and initiative is a must

  • Experience in top-tier strategy consulting, private equity, investment banking or similar firm a plus

  • Bachelors in Business Administration, Finance, Economics, Computer Science or related fields. MBA preferred

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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
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Location

Rapid7 is conveniently located between the North End and West End of Boston, with plenty of restaurants, bars and public transport close by.

An Insider's view of Rapid7

What does your typical day look like?

For the majority of the day it’s a mix of weekly check-ins with various teams, project updates, and the occasional brainstorm.

When I’m not in meetings I’ve got headphones in while planning, writing, or designing — at my desk or perched somewhere around the office.

Grace

Senior Brand Storyteller

What are some things you learned at the company?

When we talk about being a moose and impact together, what we are saying is that we support each other on our journey forward. We actively look for ways to collaborate, strengthen our ideas and learn from each other, no matter what department you may be in at Rapid7.

David

Global Director of Sales Engineering

What are Rapid7 Perks + Benefits

Culture
Volunteer in local community
Once a year, Rapid7 offices across the globe close for the day so employees can volunteer.
Partners with Nonprofits
Friends outside of work
Eat lunch together
Intracompany committees
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Diversity
Dedicated Diversity/Inclusion Staff
Highly diverse management team
Rapid7 is led by a diverse management team that represent the security community we serve. We believe that we all have a responsibility to continuously improve our DE&I efforts.
Unconscious bias training
We believe in continuous learning, our in-house trainers conduct consistent diversity trainings. We advocate for diverse thinking and strive to cultivate a workforce that mirrors the best minds.
Someone's primary function is managing the company’s diversity and inclusion initiatives
Diversity Employee Resource Groups
We have so many amazing and organically created employee resource groups! These internal Rapid7 communities allow for an authentic experience where diverse employees and allies can come together.
Hiring Practices that Promote Diversity
We've taken the Parity Pledge, we reinforce strategic recruitment, we are committed to diversity partnerships, and we understand the importance in training around unconscious bias.
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Onsite Gym
Mental Health Benefits
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Employee Stock Purchase Plan
Performance Bonus
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Remote Work Program
Our remote work program includes full-time remote for specific positions, Work remotely on occasion as needed.
Family Medical Leave
Vacation & Time Off Benefits
Unlimited Vacation Policy
Paid Volunteer Time
Our employees receive unlimited hours per year of paid volunteer time.
Paid Holidays
Paid Sick Days
Employees receive unlimited hours per year of paid sick leave.
Perks & Discounts
Casual Dress
Commuter Benefits
Company Outings
Game Room
Stocked Kitchen
Rapid7 has a fully stocked kitchen including unlimited snacks, coffee, tea and all of the flavored sparkling water you can handle.
Some Meals Provided
Employees get free lunch during quarterly in-office Town Halls and some team meetings.
Happy Hours
Fitness Subsidies
Home Office Stipend for Remote Employees
Professional Development Benefits
Job Training & Conferences
Diversity Program
Lunch and learns
Cross functional training encouraged
Promote from within
Continuing Education stipend
Variable.
Time allotted for learning
Online course subscriptions available
Paid industry certifications
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