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Accounts Receivable Specialist

| Greater Boston Area

Job Summary:

The Accounts Receivable Specialist will be responsible for handling the collection of customer accounts while ensuring assigned accounts are maintained within acceptable company guidelines along with related tasks. This collections’ role will report to the AR Supervisor.

 

Responsibilities:

• Collections follow-up calls and emails on a daily basis.

• Utilize document management software (Netsuite) to support billing activities and to process transactions daily.

• Maintain collections notes in Netsuite.

• Assist in weekly, semi-monthly and monthly billing for all payers and ensures that all tasks are completed for billing.

• Maintain supporting documentation for all billed invoices.

• Research, escalate and resolve any billing discrepancies.

• Work with payers and other AR staff to resolve outstanding issues with a focus on over 60 day balances.

• Address and resolve account credit balances and overpayments.

• Prepare aging analysis, collections, and reconciliations of Accounts Receivable as applicable.

• Assist with the resolution of any issues that could impact the timely month-end closing.

• Assist in providing required training when necessary.

• Support special projects and mission critical initiatives.

• Proactively supports management as well as the objectives and goals of the department.

• Help establish and achieve regional DSO (day sales outstanding) goals.

• Assist with vendor portal management.

 

Requirements: 

• Experience in a customer-based role 

• Excellent written and verbal communication abilities

• Ability to prioritize and manage multiple responsibilities; skilled in time management 

• Billing experience a plus

• Strong attention to detail, goal oriented 

• Commitment to excellent customer service

• Accounts Receivable knowledge/experience a plus; general understanding of accounting principles

• Skilled in negotiation

• Experience with Netsuite or Salesforce a plus

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Location

Rapid7 is conveniently located in downtown Boston, with plenty of restaurants, bars and public transport close by.

What are Rapid7 Perks + Benefits

Culture
Volunteer in local community
Once a year, Rapid7 offices across the globe close for the day so employees can volunteer.
Open office floor plan
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Onsite Gym
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Employee Stock Purchase Plan
Performance Bonus
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Family Medical Leave
Vacation & Time Off Benefits
Unlimited Vacation Policy
Perks & Discounts
Casual Dress
Commuter Benefits
Company Outings
Game Room
Our game room includes Ping Pong.
Stocked Kitchen
Rapid7 has a fully stocked kitchen including unlimited snacks, coffee, tea and all of the flavored sparkling water you can handle.
Fitness Subsidies
Professional Development Benefits
Job Training & Conferences
Promote from within
Time allotted for learning
Online course subscriptions available
Paid industry certifications
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