.png){kind=logo}
Design and lead Federal Salesforce Service Cloud and Experience Cloud solutions, produce compliant architecture and design documents, liaise with Federal stakeholders, mentor teams, mitigate technical risks, and support Federal bids while ensuring security and Government Cloud Plus best practices.
Solution Architect - Salesforce Federal Delivery
Location: Remote/Hybrid (US-based, DC Metro Area). In-person expectations include visits with customers, Salesforce offices, and Thunder offices in Tysons Corner, VA.
Role Summary:
We’re seeking a Federal Solution Architect who plays a key leadership role in designing and driving the successful delivery of complex Federal Salesforce Public Sector solutions, specifically within Service Cloud and Experience Cloud. Working closely with the Program Manager, the Solution Architect functions as a liaison between the Federal client and the Thunder team, translating mission requirements into scalable architecture. This role requires a blend of technical mastery, strategic vision, and the ability to operate within the rigorous security and compliance standards of cleared Federal delivery environments.
Responsibilities:
- Lead the overall Salesforce Service Cloud and Public Sector solution design and implementation, ensuring alignment between mission objectives and technical architecture.
- Develop high-level solution architecture and detailed design documents that comply with Federal standards and security requirements.
- Serve as a primary point of contact for cleared Federal stakeholders, facilitating technical discovery and aligning solutions with business strategies.
- Partner with Technical Architects to ensure adherence to best practices, industry standards, and Federal compliance for Salesforce environments.
- Mentor and lead development teams, Business Analysts (BAs), and QA resources to ensure the technical success of the program.
- Identify and mitigate technical risks and partner with sales/business development teams to accurately estimate the level of effort for Federal bids.
- Stay updated with the latest Salesforce trends—including Government Cloud Plus, Service Cloud, and Agentforce—to provide innovative solutions for Federal clients.
Qualifications:
- 8-10+ years of extensive experience in Salesforce architecture and implementation, preferably in large-scale Federal environments.
- 3-5+ years of proven experience solutioning for Salesforce Government Cloud Plus, Service Cloud, and/or Experience Cloud.
- Proven working knowledge of Agentforce and Salesforce AI capabilities, including the ability to architect autonomous agents and generative AI solutions within a secure Government Cloud Plus environment.
- Deep knowledge of the Salesforce ecosystem with advanced expertise in configuration, customization, and business process modeling.
- Exceptional stakeholder management and executive-level presentation skills.
- Strong strategic planning, governance, and organizational skills.
- Proven ability to lead cross-functional teams and manage complex programs in cleared delivery environments.
- US Citizenship required.
- Bachelor's degree required.
- Preferred Certifications: Administrator, Advanced Administrator, Platform App Builder, Sales Cloud Consultant, and Service Cloud Consultant.
Why Thunder? Because You Deserve More Than Just a Job.
- A Culture of Builders – We’re a remote-first, global team of curious, collaborative problem-solvers. You’ll have the opportunity to refine processes, solve challenges, and help shape the future of Salesforce and Amazon consulting. If you’re excited to build, innovate, and grow, you’ll fit right in.
- Forge Your Own Path – At Thunder, you’re not just filling a role—you’re shaping it. Whether it’s jumping into presales, refining our methodology, or building something entirely new, the opportunity to innovate is yours to take.
Perks In Store for You:
- Comprehensive Benefits with Sequoia – Medical, Dental, Vision, and Employer-Paid Life/Disability Insurance to keep you and your loved ones covered.
- Ownership & Impact – Stock options in a fast-moving, high-growth company. Every employee plays a part in what we’re building. Come make your mark!
- Level Up Your Career – Real opportunities to grow your Salesforce and Amazon expertise through mentorship, certifications, and hands-on experience with cutting-edge technology.
- People-First Flexibility – We’re always listening, evolving, and adapting. Your feedback helps shape our policies, ensuring you can thrive - professionally and personally.
Research shows that women and people from underrepresented groups often apply to jobs only if they meet 100% of the qualifications. We recognize that it is highly unlikely that someone meets 100% of the qualifications for a role. If most of this job description describes you, then we encourage you to please apply for this role. Thunder is proud to be an Equal Opportunity employer, and is deeply committed to building and supporting our diverse team through inclusive, equitable hiring practices.
Thunder does not accept unsolicited resumes from recruitment agencies. All resumes submitted by recruitment agencies to any employee via email, the Internet (including LinkedIn), or directly without a fully-executed search agreement will be deemed the sole property of Thunder, and no fee will be paid in the event the candidate is hired.
Similar Jobs
Artificial Intelligence • Fintech • Insurance • Marketing Tech • Software • Analytics
Handle inbound and warm insurance sales leads remotely: consult customers, recommend Property & Casualty coverages, close sales, and meet performance targets. Participate in paid licensing and multi-week training, work assigned shifts (including one weekend day), and maintain a compliant home workspace with wired high-speed internet.
Artificial Intelligence • Big Data • Cloud • Machine Learning • Software • Business Intelligence • Data Privacy
The role involves designing cloud infrastructure, managing production Kubernetes clusters, optimizing CI/CD pipelines, enhancing developer experience, and ensuring reliable AI workloads. Candidates should have extensive experience in infrastructure and distributed systems engineering with strong coding skills and cloud expertise.
Top Skills:
AWSAzureDatadogDockerElkGCPGoGrafanaJavaKubernetesPrometheusPythonTerraform
Fintech • Mobile • Software • Financial Services
Lead Capital Markets product development by partnering with business lines, coordinating cross-functional launches, educating investors, negotiating term sheets, modeling product economics, and ensuring scalable infrastructure and reporting. Manage investor pipelines, validate readiness for regulatory and investor reporting, oversee execution and post-launch performance, and build repeatable frameworks to streamline future product development.
Top Skills:
ExcelGoogle Suite
What you need to know about the Boston Tech Scene
Boston is a powerhouse for technology innovation thanks to world-class research universities like MIT and Harvard and a robust pipeline of venture capital investment. Host to the first telephone call and one of the first general-purpose computers ever put into use, Boston is now a hub for biotechnology, robotics and artificial intelligence — though it’s also home to several B2B software giants. So it’s no surprise that the city consistently ranks among the greatest startup ecosystems in the world.
Key Facts About Boston Tech
- Number of Tech Workers: 269,000; 9.4% of overall workforce (2024 CompTIA survey)
- Major Tech Employers: Thermo Fisher Scientific, Toast, Klaviyo, HubSpot, DraftKings
- Key Industries: Artificial intelligence, biotechnology, robotics, software, aerospace
- Funding Landscape: $15.7 billion in venture capital funding in 2024 (Pitchbook)
- Notable Investors: Summit Partners, Volition Capital, Bain Capital Ventures, MassVentures, Highland Capital Partners
- Research Centers and Universities: MIT, Harvard University, Boston College, Tufts University, Boston University, Northeastern University, Smithsonian Astrophysical Observatory, National Bureau of Economic Research, Broad Institute, Lowell Center for Space Science & Technology, National Emerging Infectious Diseases Laboratories
