Executive Assistant

Manulife is a leading international financial services provider, helping people make decisions easier and lives better. Help shape the future you want to see — and discover that better can take you anywhere you want to go.

Our Marketing Team is looking for an Executive Assistant to provide diverse and advanced administrative support VP level staff. If you have administrative experience and a passion for organization, we want to hear from you!

*This role is open to both US and Canadian applicants.

Position Responsibilities:

• Schedule meetings and prepare agendas.

• Within established guidelines, relieve executive and/or officer of details and advanced administrative duties. Personally, take action whenever possible.

• Manage complex calendars that change frequently

• own the draft of invites and be proactive to incorporate additional context for attendees 

• Serve as the defacto office manager for staff on the floor.

• Perform other duties as assigned, such as taking minutes of meetings, or other administrative functions to support departmental meetings.

• Arrange and coordinate travel and meeting schedules, including travel agendas and meeting schedules. Handle details involving foreign travel including entry papers, currency, passports, and visas.

• Complete expense reports and maintain detailed records of expenses.

• May prioritize meeting requests, personally responding whenever possible using judgment on potentially urgent matters.

• Communicate information to and from the executive/officer to and from a wide range of internal and external contacts.

• Manage projects as assigned and ensure the accurate and timely completion of tasks.

• Generally, plan, organize and schedule own work.

• Follow up with billing related matters or expense charge discrepancies.

• Assist with the planning and implementation of departmental events and activities

• Assist in creating draft presentations

• Minor admin assistance to the team

• Acts as back-up to other Executive Assistants on team

• Ability to be agile as priorities and request change

Required Qualifications:

• 2-5 years of related administrative assistant experience

• Proficiency in all MS Office applications, as well as technology savvy

• Broad understanding of the organization’s policies and practices.

• Ability to work in a global work environment

• Strong oral/written communication skills required to interact with senior officers and representatives

• Excellent meeting planning and organizational skills (planning, coordination, priority setting, task management and follow through)

• Ability to manage complex and sensitive work situations with sound judgement, discretion, and empathy

• Highly collaborative and results-oriented

• Strong interpersonal skills and ability to work effectively across cultures

Preferred Qualifications:

• Bachelor’s degree in administration, business or relevant areas

• Project management experience preferred

When you join our team:

• We’ll empower you to learn and grow the career you want.

• We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words.

• As part of our global team, we’ll support you in shaping the future you want to see.

#LI-WAM

The role being advertised is an existing vacancy.

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit https://www.manulife.com/en/about/our-story.html.

Manulife is an Equal Opportunity Employer

At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact [email protected].

Referenced Salary Location

Salary range is expected to be between

Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance. The actual salary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training. If you are applying for this role outside of the primary location, please contact [email protected] for the salary range for your location.

Manulife offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in Canada includes holidays, vacation, personal, and sick days, and we offer the full range of statutory leaves of absence. If you are applying for this role in the U.S., please contact [email protected] for more information about U.S.-specific paid time off provisions.

We use data and analytics technologies, such as artificial intelligence (AI), and automated processing tools, to analyze and process the information you provide to us or third parties in the application process. For more information, please refer to our personal information collection statement.