Enterprise AI Adoption Lead

Qualifications

• 8-10 years of experience in adoption, change management, or transformation consulting, including at least 3 years leading teams, programs, or major client engagements.
• Delivery experience with one or more enterprise AI platforms (Microsoft Copilot, Glean, Google Gemini, Anthropic Claude) required.
• AI Adoption & Change Management: Advanced skills in AI readiness assessment, adoption roadmap design, and change management execution.
• Executive Facilitation: A confident executive facilitator, storyteller, and trusted client advisor able to turn hesitation into action.
• Enablement & Training Design: Ability to design role-based learning, champion networks, and coach-the-coach programs tied to measurable outcomes.
• Value Measurement & Analytics: Ability to define metrics, dashboards, and value models that prove impact and ROI, and to read usage and survey signals for adoption behavior change.
• Responsible AI: Working knowledge of AI safety, acceptable-use guidance, and responsible AI principles — fairness, privacy, transparency, and accountability.
• Client Management: Excellent relationship-building and client management skills.

Certain states and localities require employers to post a reasonable estimate of salary range. A reasonable estimate of the current base pay range for this position is $127,000 to $159,000 annually. Actual salary will be based on a variety of factors, including shift, location, experience, skill set, performance, licensure and certification, and business needs. The range for this position in other geographic locations may differ. Certain positions may also be eligible for variable incentive compensation, such as bonuses or commissions, that are not included in the base pay.  

The well-being of WWT employees is essential. When it comes to our benefits package, WWT has one of

the best. We offer the following benefits to all full-time employees:

• Health and Wellbeing: Health (Medical & Prescription), Dental, and Vision Care, Onsite Health

Centers (MO & IL), Employee Assistance Program, Wellness program

• Financial Benefits: Competitive Pay, Profit Sharing, 401k Plan with Company Matching, Life and

Disability Insurance, Flexible Spending Accounts, Tuition Reimbursement

• Paid Time Off: PTO & Holidays, Parental Leave, Medical Leave, Military Leave, Bereavement, Day of

Caring

• Additional Perks: Family Planning Benefits, Nursing Mothers Benefits, Voluntary Legal, Voluntary

Supplemental Accident/Illness/Hospital, Voluntary ID Theft, Pet Insurance, Employee Discount

Program

Note: This is not an all-encompassing list and should not be used as a complete description of the plan’s

benefits. For more information, see our US benefits website at wwt.com/us-benefits.

We strive to create an environment where all employees are empowered to succeed based on

their skills, performance, and dedication. Our goal is to cultivate a culture of belonging that

encourages innovation, collaboration, and respect for all team members, ensuring that WWT

remains a great place to work for all!

If you require accessibility accommodation(s) or adjustment during any stage of the hiring

process, please let your WWT Recruiter know. The recruiter will work with you to understand your

needs and help ensure an accessible experience throughout the interview process.

World Wide Technology is an Equal Opportunity Employer.

Why WWT?

World Wide Technology (WWT) strives to make a new world happen. WWT's work benefits clients and partners as much as it does its people and community across the globe.

Founded in 1990, WWT brings together strategy, deep technical expertise and world-class partnerships to help public and private sector organizations design, build and scale intelligent AI, digital, cybersecurity, cloud and infrastructure solutions. Through its Advanced Technology Center (ATC)—a collaborative ecosystem featuring state-of-the-art hardware and software—WWT enables clients and partners to conceptualize, test and validate innovative technology and then deploy solutions at scale using its global integration and distributions capabilities.

With more than 14,000 team members and over 60 locations globally, WWT's culture—grounded in core values and leadership philosophies—has been recognized by Fortune® and Great Place to Work for its commitment to innovation, trust and creating a great place to work for all. WWT provides products and services to large enterprise, global service provider and public sector clients in up to 130 countries across six continents. Softchoice, a World Wide Technology company, supports commercial and SMB markets in the U.S. and Canada.

Want to work with highly motivated individuals on high-performance teams? Join WWT today!

What is the Solutions Consulting & Engineering Team and why join?

Solutions Consulting & Engineering is an organization that is customer-focused and solutions-led. We deliver end-to-end and emerging solutions to drive customer satisfaction and increase profitability and growth. Our world-class management consulting, delivery excellence, and engineering brilliance enable our success. We embody the OneWWT mindset by bringing the right talent at the right time from anywhere within WWT to solve our customer’s problems. Our goal is to bring together business acumen with full-stack technical know-how to develop innovative solutions for our clients’ most complex challenges. 

Job Summary
Leads WWT's enterprise AI adoption engagements end to end — aligning executives, shaping the change approach, and steering clients to value they can measure.

Job Responsibilities 

• AI use-case shaping: Pinpoints and prioritizes the AI use cases that matter most by business impact, feasibility, and client goals — running working sessions that break everyday work into use cases and rank them into a prioritized backlog with go/no-go calls.

• Supports presales and shapes enterprise AI end-user adoption strategies that ladder up to each client's transformation priorities.

• AI readiness: Leads readiness assessments — mapping stakeholders and personas, understanding how work gets done, and surfacing the change risks that could slow adoption — and turns findings into practical, sequenced plans clients can act on.

• Planning & governance: Owns the adoption roadmap, accountability model, and executive steering rhythm, with a clear line of sight to the metrics that matter; owns the skilling, enablement, and communications approach that governs how value gets tracked and realized.

• Enablement & champions: Designs role-based learning, coach-the-coach programs, and champion certification tied to measurable outcomes, and stands up and manages the champion network — how members are chosen, onboarded, recognized, and tracked for impact.

• Communications & facilitation: Sets the communications strategy and adoption story, keeps leaders engaged through showcases and demos, and leads executive sessions and open office hours that turn hesitation into small experiments with clear next moves.

• Hands-on enablement: Leads hands-on prompt, pattern, and light agent/skill enablement sessions, setting the standards and examples that raise the client team's overall skill level.

• Value measurement: Defines the dashboards, before-and-after studies, value model, metrics, thresholds, and guardrails that prove impact and return, and reads usage and survey signals to gauge reach, depth, and behavior change.

• AI safety & responsible AI: Sets acceptable-use and safe-prompting guidance, owns the AI risk register and response plan, and builds in fairness, safety, privacy, inclusiveness, transparency, and accountability with clear escalation paths.

• Scale & sustain: Packages what works into repeatable playbooks and plans the hand-off that keeps momentum going; partners with business and IT leaders to steer adoption on real usage signals, and coaches and grows the consultants on the team.