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About Us
TravelPerk is a global travel and expense management platform. Its all-in-one platform gives travelers the freedom they want whilst providing companies with the control they need. The result saves time, money, and hassle for everyone.
TravelPerk has industry-leading travel inventory alongside powerful management features, 24/7 customer support, state-of-the-art technology, and consumer-grade design.
Founded in 2015 and headquartered in Barcelona, we’ve grown to over 1,800 people across Europe and North America. In 2022 we became a ‘unicorn’ and in 2025 we raised $200 million in a Series E funding round, increasing our valuation of $2.7 billion.
We’ve been winning awards too. Since 2023, we’ve been voted one of the best places to work, one of the fastest-growing apps and tech companies, and a leading pioneer of business travel.
These are just some of the reasons why global brands like Wise, Red Bull, GetYourGuide, and Aesop trust us to get the most out of their travel.
Hear more about TravelPerk.
We are looking for a customer-oriented and result-driven candidate to join our Account Management Team. As an Enterprise Account Manager UKI at TravelPerk, you will be actively contributing to our continued customer satisfaction as well as working to increase growth and margin within existing accounts. In this role, you will be responsible for a portfolio of enterprise accounts (tier 1) within the UK & Ireland market.
- Own a portfolio of enterprise customers (tier 1) within the UK & Ireland market.
- Develop a high level of engagement with your accounts and key decision makers that shape their business travel programmes.
- Gain a deep understanding of your customers business and be able to leverage this information to ensure that the customer maximises their usage of TravelPerk.
- Identify growth opportunities and develop your portfolio by adding new business opportunities.
- Be an expert on the portfolio of TravelPerk products in order to meet & exceed quarterly targets of up-selling and cross-selling.
- Leverage data analytics to provide clients with regular business reviews, reports and presentations to senior stakeholders.
- Identify common problems within each account and develop strategies to solve issues in a timely manner whilst creating methods to ensure long term solutions.
- Act as a key contact between the internal TravelPerk teams and the Account Management Team, to ensure product integrations during roll-outs are as smooth as possible.
- Effectively prioritise your time in order to maximise impact in key business areas.
- As a Senior member of the team, you will work on cross-functional projects with an aim to optimise internal workflows and overall customer satisfaction.
What you will need to succeed?
- Native or near native level of English.
- Experience within the UKI market is a big plus.
- Minimum 5 years experience within the travel industry, managing tier 1 clients.
- Outstanding presentation & communication skills and the ability to build deep relationships.
- Great prioritisation and time management skills.
- Result oriented mindset while keeping customer satisfaction as your top priority.
- Great ability to analyse and translate data for your customers.
On top of that, you will only be the right candidate if you are...
- Empathetic: someone who can identify with the customer and genuinely wants to support them using an optimal problem-solving methodology.
- Honest, open and trustworthy: your peers and managers can trust you. You are a team player, don’t play political games, and care more about the team’s success than about your own career gains.
- Focused and determined: You don’t let yourself be distracted. You can focus on accomplishing big wins and never get lost in less important ideas that are floating around.
- You seek feedback early and often and are open to both give and take constructive criticism.
What we offer:
- 💰 A competitive compensation package, including equity in TravelPerk;
- 🌴 Generous vacation days so you can rest and recharge;
- 💊 Health perks such as private healthcare or gym allowance, depending on your location;
- 🥳 Unforgettable TravelPerk events;
- 💙 A mental health support tool for your wellbeing;
- 📒 Exponential growth & personal development opportunities;
- 🫶 VolunteerPerk - 16 paid hours per year to volunteer for a cause of your choice;
- 🌎 "Work from anywhere" in the world allowance of 20 working days per year;
- 📚 IRL English or Spanish Lessons are held in the Barcelona office;
- 👶 Parental leave: 12 to 16 weeks after 6 months, based on location and eligibility factors.
How we work
Our Vision is for a world where TravelPerk is the platform for human connection in real life (IRL). We take an IRL-first approach to work, where our team works together in person 3 days a week. For roles in Customer Care, this can be up to 5 days per week in the office. As such, this role requires you to be within commuting distance of our hubs. We fundamentally believe in meeting in real life to improve connectivity, productivity, and creativity, ultimately making us a great workplace.
At TravelPerk, we prioritize experience and potential over academic qualifications for this role. We believe that talent and ability aren't always reflected in formal credentials.
TravelPerk is a global company with a diverse customer base—and we want to ensure that the people behind our product reflect that. We're an equal opportunity employer, meaning you're welcome at TravelPerk regardless of your appearance, where you're from, or anything else that makes you.
All official communication from TravelPerk comes from @travelperk.com email addresses, our verified social media channels, or recruiters listed on our official LinkedIn page. We will never ask candidates to pay for equipment or make any kind of payment during the hiring process. If you receive an unexpected message claiming to be from TravelPerk and asking you to take action, please forward it to [email protected] and we’ll confirm whether it’s legitimate.
TravelPerk Boston, Massachusetts, USA Office
TravelPerk Boston Office
Our 40 person Boston office is located in Copley Square (a.k.a. Back Bay). The office is easily accessible via the T, bus, or commuter rail and is surrounded by some of Boston's top shopping and restaurants.
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