Dynatrace
Dynatrace enables flawless and secure digital interactions.
Waltham , MA
Hybrid

Global Lead - Developer Relations Open Observability - Remote

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At Dynatrace we are committed to making observability available and driving the open-source ecosystem forward. We have been actively contributing to projects like OpenTelemetry and were the founders of the W3C Trace Context standards.

 

As a company that has been working in monitoring and observability for more than 15 years, we know a lot about these topics. In our interdisciplinary open-source team, we are working on challenging projects around data collection, interoperability of observability data to make observability easy, accessible, and widely adopted across the industry.

 

Who we are:

Dynatrace is software intelligence for the enterprise cloud! We have reinvented cloud and application performance monitoring to a full scale with end-to-end visibility of every user, across every application, anywhere in the digital ecosystem. The Dynatrace platform is easy, automatic, AI-powered monitoring!

 

What you will be a part of:

Join the Innovation Lab and actively contribute to the future of Dynatrace. The Innovation Lab is part of the office of the CTO and is a multidisciplinary team of experts working with internal stakeholders, partners, cloud vendors, communities, and key customers to learn about new technologies early and make sure that Dynatrace is always ahead of the game.

 

In your role, you will drive the strategy and adoption of Dynatrace’s observability solution with focus on cloud-native technologies. This involves helping customers with their cloud-native observability challenges, actively collaboration in communities (CNCF, …) and open-source projects (OpenTelemetry, OpenMetrics, Prometheus, …) as well as standards (W3C Trace Context).

Your role

  • Actively participate in relevant open-source initiatives and projects together with the open-source development team.
  • Actively participate in relevant community and working groups
  • Execute and support defining the open observability strategy at Dynatrace
  • Educate the community with blogs, podcasts, conference appearance, …
  • Educate internal teams on interesting development in the open-source space
  • Work with customers on strategy to combine open source technologies with the Dynatrace platform

 

Your profile

  • Experience working in role where providing observability tooling was part of your job.
  • Knowledge of cloud-natives technologies and the specific observability challenges of high-velocity, large-scale applications.
  • Experience contributing to open source projects in a highly technical role
  • Understanding the observability technology landscape and – ideally – already having an active role.
  • A deep desire to build technology that make the lives of our customers and the community better.
  • Experience in a product and customer centric role with proven success
  • Strong communication and presentation skills, as well as tech blogging experience
  • Willingness to travel to customers, conferences and technology partners (20%) 

 

Why join Dynatrace

  • Dynatrace provides you with continuous growth opportunities in an environment catered towards learning, creativity and innovation.
  • We pride ourselves on working hard and having fun! With a flat hierarchy mindset, you are enabled to voice your opinions, take ownership, and drive your own success. Check out Dynatrace Life on Twitter and Instagram.

 

 

Dynatrace provides software intelligence to simplify cloud complexity and accelerate digital transformation. With automatic and intelligent observability at scale, our all-in-one platform delivers precise answers about the performance and security of applications, the underlying infrastructure, and the experience of all users to enable organizations to innovate faster, collaborate more efficiently, and deliver more value with dramatically less effort. That’s why many of the world’s largest organizations trust Dynatrace®️ to modernize and automate cloud operations, release better software faster, and deliver unrivalled digital experiences.

 

We offer competitive compensation, company-sponsored premium benefits, medical, dental, vacation/holidays, company matching 401(k) Plan, etc. Dynatrace is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, sex, color, gender identity, religion, national origin, ancestry, citizenship, physical abilities, age, sexual orientation, creed, disability status, veteran status, pregnancy, genetic status, or any other characteristic protected by law. If your disability makes it difficult for you to use this site, please contact [email protected]. Dynatrace participates in E-Verify, participant information in English and Spanish. Right to work information in English and Spanish. EEO is the Law/EEO is the Law Supplement. To be considered for this position, please upload your resume/CV.

 

Dynatrace requires all US employees to be fully vaccinated against COVID-19 two weeks prior to their start date, and to provide verification via the Clear app. Requests for exemptions, must be reviewed and approved prior to commencing employment. If this requirement is not met, your employment will not commence.

 

Note to Recruiters and Placement Agencies: Dynatrace LLC (Dynatrace) does not accept unsolicited agency resumes. Please do not forward unsolicited agency resumes to our website or to any Dynatrace employee. Dynatrace will not pay fees to any third party agency or firm and will not be responsible for any agency fees associated with unsolicited resumes. Unsolicited resumes received will be considered property of Dynatrace.

 

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What are Dynatrace Perks + Benefits

Dynatrace Benefits Overview

Being a leader in the market doesn’t mean it’s all work and no play. At Dynatrace, our employees take their jobs seriously but also like to have fun. While at work, we encourage you to take a break and enjoy a game of ping-pong, have a cup of coffee or go to the gym. Work flexibility is important at Dynatrace, we are investing in your growth and happiness! Dynatrace provides a comprehensive benefit plan that allows employees to select benefits that fit their personal needs and stay competitive in the market place.

Culture
Volunteer in local community
Open door policy
Open office floor plan
Employee resource groups
Remote work program
Diversity
Mandated unconscious bias training
Diversity employee resource groups
Hiring practices that promote diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Pet insurance
Wellness programs
Mental health benefits
Wellness days
Financial & Retirement
401(K)
401(K) matching
Company equity
Employee stock purchase plan
Performance bonus
Child Care & Parental Leave Benefits
Family medical leave
Adoption Assistance
Vacation & Time Off Benefits
Generous PTO
Paid volunteer time
Sabbatical
Paid holidays
Paid sick days
Office Perks
Commuter benefits
Company-sponsored outings
Free snacks and drinks
Company-sponsored happy hours
Fitness stipend
Home-office stipend for remote employees
Onsite gym
Professional Development Benefits
Tuition reimbursement
Lunch and learns
Promote from within
Online course subscriptions available
Customized development tracks

Additional Perks + Benefits

Our values
We keep things simple. Common sense has guided our journey and enabled us to grow and excel. As we’ve developed, we've identified three pillars that define and embody our culture:

Innovate with Passion
We build innovative solutions and creative approaches to our business across all functions to benefit our stakeholders. Our passion is fueled by our profound curiosity, inspiration, and desire to drive positive change.

Engage with Purpose
We aspire to fulfill our mission by committing to excellence and delivering meaningful customer value. We collaborate and communicate effectively to reach our shared goals and aid our customers in achieving their objectives. We listen with empathy, encourage diverse perspectives, act with kindness, and foster an environment where every Dynatracer can have an impact.

Win with Integrity
We deliver results through honesty, transparency, and accountability. We compete with tenacity while upholding the highest ethical standards and respect for our customers, partners, and colleagues. We constantly learn from feedback, celebrate with humility, and strive for excellence.

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