The Employee Relations Partner advises leaders on performance management, workplace conflicts, conduct issues, policy violations, and complex investigations. The role partners with People and Legal teams, manages case documentation and metrics, recommends corrective actions, supports employee relations training, identifies process improvements, and stays current on employment law. Strong judgment, confidentiality, communication, conflict management, and knowledge of U.S. employment regulations are required.
The Employee Relations Partner works in close partnership with the People Partner and the Legal teams on a variety of employee relations matters, including performance management, conduct, conflict resolution, and investigations to ensure the right balance of risk mitigation, fairness, and consistency is delivered and utilizes sound judgement, grounded in ER principles and based on past precedent and ensuring fairness and consistency, while maintaining Aledade’s culture.
Primary Duties:
- Consults on a variety of complex employee relations issues, including (but not limited to) performance management, workplace conflicts, and other policy violations
- Working with business leaders, makes recommendations to People Managers for employee performance concerns, including editing and administering Corrective Action Plans
- Partnering with the ER Manager and Legal, conducts internal investigations related to a variety of employee relations allegations, such as discrimination, harassment, retaliation, and policy violations
- Utilizes the employee relations case management system to ensure appropriate documentation is captured; reviews and tracks case progress for investigation and performance cases
- Helps with identifying gaps within the ER team and provides suggestions on how to address and close opportunities; tracks relevant employee data, metrics, and trends to help identify process improvements and approaches.
- Drives cultural adoption of the employee relations team through communication and training for People Managers and employees; assists with the development of training and facilitates training for People Managers on ER-related topics (such as performance management and leadership best practices)
- Stays updated on related employment law changes
Minimum Qualifications:
- 7+ years equivalent experience (such as employee relations, HR generalist, HR business partner, or labor/employment law), required
- Bachelors degree in a related field (will consider equivalent experience in employee relations and/or HR-related certifications), preferred
- Skilled in workplace investigations, negotiation, and conflict management
- Deep understanding of US employment law, EEO regulations, workplace anti-discrimination and accommodations related laws, including Title VII, the ADA, the FMLA and their state law equivalents
- Strong organizational skills, with the ability to manage multiple priorities effectively and efficiently
- Able to maintain confidentiality and exercise extreme discretion
- Ability to remain tactful, calm, and persuasive in challenging, and/or confrontational situations
- Strong communication skills, with the ability to communicate key points, risk, and the why behind recommendations
Preferred Qualifications:
- Previous experience in project management, preferred
Who We Are:
Aledade PBC, a public benefit corporation, exists to empower the most transformational part of our health care landscape - independent primary care. We were founded in 2014, and since then, we've become the largest network of independent primary care in the country - helping practices, health centers and clinics deliver better care to their patients and thrive in value-based care. Additionally, by creating value-based contracts across a wide variety of health plans, we aim to flip the script on the traditional fee-for-service model. Our work strengthens continuity of care, aligns incentives and ensures primary care physicians are paid for what they do best - keeping patients healthy. If you want to help create a health care system that is good for patients, good for practices and good for society - and if you're eager to join a collaborative, inclusive and remote-first culture - you've come to the right place.
What Does This Mean for You?
At Aledade PBC, you will be part of a creative culture that is driven by a passion for tackling complex issues with respect, open-mindedness and a desire to learn. You will collaborate with team members who bring a wide range of experiences, interests, backgrounds, beliefs and achievements to their work - and who are all united by a shared passion for public health and a commitment to the Aledade mission.
In addition to time off to support work-life balance and enjoyment, we offer the following comprehensive benefits package designed for the overall well-being of our team members:
Flexible work schedules and the ability to work remotely are available for many roles
Health, dental and vision insurance paid up to 80% for employees, dependents and domestic partners
Robust time-off plan (21 days of PTO in your first year)
Two paid volunteer days and 11 paid holidays
12 weeks paid parental leave for all new parents
Six weeks paid sabbatical after six years of service
Educational Assistant Program and Clinical Employee Reimbursement Program
401(k) with up to 4% match
Stock options
And much more!
At Aledade PBC, we don’t just accept differences, we celebrate them! We strive to attract, develop and retain highly qualified individuals representing the diverse communities where we live and work. Aledade is committed to creating a diverse environment and is proud to be an equal opportunity employer. Employment policies and decisions at Aledade are based on merit, qualifications, performance and business needs. All qualified candidates will receive consideration for employment without regard to age, race, color, national origin, gender (including pregnancy, childbirth or medical conditions related to pregnancy or childbirth), gender identity or expression, religion, physical or mental disability, medical condition, legally protected genetic information, marital status, veteran status, or sexual orientation.
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