About Zscaler
Zscaler accelerates digital transformation to ensure our customers can be more agile, efficient, resilient, and secure. As an AI-forward enterprise, we are constantly pushing the envelope, leveraging the world’s largest security data lake to power our cloud-native Zero Trust Exchange platform. This innovation protects our customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location.
Here, impact in your role matters more than title and trust is built on results. We say, impact over activity. We seek innovators who actively use AI to amplify their impact and who thrive in an environment where we leverage intelligent systems to stay ahead of evolving threats. We believe in transparency and value constructive, honest debate—we’re focused on getting to the best ideas, faster. We build high-performing teams that can make an impact quickly and with high quality. To do this, we are building a culture of execution centered on customer obsession, collaboration, ownership, and accountability.
We value high-impact, high-accountability with a sense of urgency where you’re enabled to do your best work and embrace your potential. If you’re driven by purpose, thrive on solving complex challenges, and want to be part of the team that’s helping to secure the AI age, we invite you to bring your talents to Zscaler and help shape the future of cybersecurity.
Role
We are looking for a Director, Threat Research Engagement to join our team. This is a Remote role, reporting to the VP, Solutions Marketing in the Marketing department. As the strategic voice for ThreatLabz — Zscaler's world-class threat intelligence research team — you will lead a hybrid team of technically minded creatives to set a new standard for how threat research is shared in the industry. You will translate complex threat research, telemetry insights, and security findings into compelling narratives that resonate with security leaders (CISOs), technical practitioners, information sharing organizations, and tier 1 media properties, driving global authority and market leadership.
What you’ll do (Role Expectations)
- Strategic Messaging: Develop positioning and messaging that establishes ThreatLabz as the definitive source of threat intelligence — clearly differentiating Zscaler's research capabilities and telemetry scale in a highly competitive market
- Launch Orchestration: Collaborate cross-functionally with the ThreatLabz research team, Product Management, Sales, Enablement, and Demand Gen to lead high-impact report launches, research releases, and threat intelligence programs
- Content for Every Surface: Create and commission impactful content engineered for human readers, machine ingestion, and AI-driven discovery — ensuring ThreatLabz research reaches every audience, in every format, through every channel that matters
- Community and Information Sharing: Build and deepen relationships with ISACs, the Cyber Threat Alliance, and other information sharing organizations to extend the reach and authority of ThreatLabz research where the security community gathers and trusts
- Sales Empowerment: Communicate the core value of ThreatLabz intelligence to the sales organization and develop tools that connect threat research to customer conversations, accelerating the end-to-end selling process
Who You Are (Success Profile)
- You are a relentless problem-solver who runs toward challenges with a laser focus on finding solutions that deliver the highest impact.
- You are a high-trust collaborator who is ambitious for the team’s collective success, embracing candid feedback delivered with clarity and respect.
- You are an active learner with a true growth mindset, constantly seeking feedback to develop yourself and support your team with purpose.
- You are deeply customer-obsessed, building strong empathy for both internal and external stakeholders to anchor all decisions in solving real-world challenges.
- You operate with urgency and a bias for action, demonstrating a relentless focus on execution where speed and quality work hand-in-hand.
What We’re Looking for (Minimum Qualifications)
- Demonstrated curiosity and active exploration of AI tools, with a proven history of integrating new technologies to enhance daily workflows and augment problem-solving
- 10–12 years of experience in product marketing, threat intelligence, cybersecurity research, or a related field, with a Bachelor's degree in a relevant discipline (Marketing, Computer Science, Cybersecurity, Journalism, or related)
- Proficient in go-to-market strategy, product messaging, and cross-functional collaboration
- Deep understanding of the threat intelligence landscape, information sharing ecosystems (ISACs, CTA), and how security practitioners consume and act on research
- Demonstrated success building and scaling content programs or research engagement initiatives for security or SaaS audiences
- Experience leading or building hybrid, cross-disciplinary teams
What Will Make You Stand Out (Preferred Qualifications)
- Master's degree or MBA, or certifications in cybersecurity, AI, or cloud technologies
- Direct experience working with threat intelligence, security research, or incident response teams
- Proven ability to craft messaging for both technical and executive-level audiences, with a background in media relations, analyst relations, or thought leadership strategy tied to security research
#LI-DS9 #LI-Remote
Zscaler’s salary ranges are benchmarked and are determined by role and level. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position across all US locations and could be higher or lower based on a multitude of factors, including job-related skills, experience, and relevant education or training.
The base salary range listed for this full-time position excludes commission/ bonus/ equity (if applicable) + benefits.
At Zscaler, we are committed to building a team that reflects the communities we serve and the customers we work with. We foster an inclusive environment that values all backgrounds and perspectives, emphasizing collaboration and belonging. Join us in our mission to make doing business seamless and secure.
Our Benefits program is one of the most important ways we support our employees. Zscaler proudly offers comprehensive and inclusive benefits to meet the diverse needs of our employees and their families throughout their life stages, including:
- Various health plans
- Time off plans for vacation and sick time
- Parental leave options
- Retirement options
- Education reimbursement
- In-office perks, and more!
Learn more about Zscaler's hybrid working model and benefits here.
By applying for this role, you adhere to applicable laws, regulations, and Zscaler policies, including those related to security and privacy standards and guidelines.
Zscaler is committed to providing equal employment opportunities to all individuals. We strive to create a workplace where employees are treated with respect and have the chance to succeed. All qualified applicants will be considered for employment without regard to race, color, religion, sex (including pregnancy or related medical conditions), age, national origin, sexual orientation, gender identity or expression, genetic information, disability status, protected veteran status, or any other characteristic protected by federal, state, or local laws. See more information by clicking on the Know Your Rights: Workplace Discrimination is Illegal link.
Pay Transparency
Zscaler complies with all applicable federal, state, and local pay transparency rules.
Zscaler is committed to providing reasonable support (called accommodations or adjustments) in our recruiting processes for candidates who are differently abled, have long term conditions, mental health conditions or sincerely held religious beliefs, or who are neurodivergent or require pregnancy-related support.
Zscaler Boston, Massachusetts, USA Office
77 Sleeper St. , Boston, MA, United States, 02210
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