Director, Talent Acquisition Operations and Strategy

Summary

Guidewire Software is seeking a Director, Talent Acquisition Operations and Strategy
Guidewire is seeking a Director, Talent Acquisition Operations and Strategy to lead the infrastructure, systems, and global delivery of our Talent Acquisition function.
Reporting to the VP, Talent Acquisition, this role owns how recruiting operates at scale—spanning TA technology, process design, coordination, employer brand, and vendor strategy. You will partner closely with TA leadership, Finance, Procurement, and Business Technology to drive efficiency, consistency, and a high-quality hiring experience globally.

Job Description

What You’ll Own

• TA Operations & Process: Design and optimize end-to-end recruiting processes globally; drive efficiency, consistency, and strong candidate experience

• TA Technology: Own strategy and optimization of our tech stack (e.g., Workday, HiredScore, Joveo, LinkedIn); partner with Business Tech on integrations and enhancements

• AI & Automation: Define and drive the adoption of AI-enabled recruiting and automation across the TA lifecycle, identifying opportunities to streamline workflows, enhance decision-making, and elevate both recruiter and candidate experience

• TA Coordination Team: Lead global delivery for scheduling, offers, and background checks; define service models and SLAs

• Vendors & Contracts: Manage agencies, job boards, and technology partners; partner with Procurement and Finance on spend and performance

• Global Compliance: Ensure alignment with global regulations (e.g., GDPR) and consistent governance

• Data & Insights: Own end-to-end TA analytics—ensure Workday data integrity, build actionable dashboards, and translate funnel metrics into clear recommendations that improve hiring speed, quality, and conversion

• Talent Acquisition Infrastructure & Insights: Support the design and continuous improvement of recruiting workflows, KPI frameworks, performance management systems, and service delivery models to enable scalable, efficient, and high-quality hiring. Prepare Quarterly Business Reviews (QBRs) for business leaders—synthesizing performance data, highlighting key trends, and identifying risks and opportunities to drive alignment on priorities, hiring forecasts, and process improvements. Develop concise, insight-driven executive presentations that translate complex data into clear narratives, enabling informed decision-making and influencing talent acquisition strategy and business outcomes. 

What You Bring

• 10–15+ years in global Talent Acquisition, with strong experience in TA Operations, TA Technology and Recruiting Enablement

• Proven ability to build and scale global recruiting infrastructure and processes

• Proven ability to identify, implement, and scale AI and automation solutions across the recruiting lifecycle to drive measurable impact (e.g., efficiency, funnel conversion, candidate experience)

• Deep experience with Workday ATS and modern recruiting tools

• Experience leading TA coordination or centralized TA operations teams

• Strong vendor, stakeholder, and project management skills

• Analytical mindset with ability to translate data into action

• Experience operating in a global environment with complex compliance requirements

• Google Workspace experience preferred

The US base salary range for this full-time position is $168,000 - $298,000. Your base pay will depend on your experience, skills, education, training, and location among other factors. All full-time positions or part-time roles working 30 hours or more a week at Guidewire are eligible for benefits that support their health and well-being including health, dental, and vision insurance, paid time off, and a company sponsored retirement plan. In addition, some roles may be eligible for the annual company bonus plan, commissions, and/or long term incentive awards which are contingent on a variety of factors including, but not limited to, company and employee performance.

Disability Accommodations and Guidewire’s Appeals Process. Guidewire provides accommodations to the hiring process to create a fair opportunity for candidates with disabilities to contend for open positions. Accommodation requests should be directed to [email protected]. If things do not go as hoped, we invite you to use our appeals process. Guidewire promises to independently review any denied accommodation and any decision not to offer you the position. The appeals process is the same in either case. Within five business days of receiving a notice of denial of an accommodation, or receiving a notice of your non-selection for a vacancy, e-mail [email protected] to make an appeal. Guidewire will assign a new decision-maker to review the request and/or hiring decision, who will then notify you in writing of a decision within 10 business days.

About Guidewire

Guidewire is the platform P&C insurers trust to engage, innovate, and grow efficiently. We combine digital, core, analytics, and AI to deliver our platform as a cloud service. More than 540+ insurers in 40 countries, from new ventures to the largest and most complex in the world, run on Guidewire.

As a partner to our customers, we continually evolve to enable their success. We are proud of our unparalleled implementation track record with 1600+ successful projects, supported by the largest R&D team and partner ecosystem in the industry. Our Marketplace provides hundreds of applications that accelerate integration, localization, and innovation.

For more information, please visit www.guidewire.com and follow us on Twitter: @Guidewire_PandC.

Guidewire Software, Inc. is proud to be an equal opportunity and affirmative action employer. We are committed to an inclusive workplace, and believe that a diversity of perspectives, abilities, and cultures is a key to our success. Qualified applicants will receive consideration without regard to race, color, ancestry, religion, sex, national origin, citizenship, marital status, age, sexual orientation, gender identity, gender expression, veteran status, or disability. All offers are contingent upon passing a criminal history and other background checks where it's applicable to the position.