Leads AHEAD’s Specialist Solutions Engineering team, overseeing daily management, strategic technical direction, coaching, career development, performance metrics, partner relationships, customer engagement, presales processes, quoting, and collaboration with sales and delivery leaders. The role presents solutions to customers and partners, supports sales plays, develops resource capacity processes, and maintains alignment across presales, delivery, and customer stakeholders.
AHEAD builds platforms for digital business. By weaving together advances in cloud infrastructure, automation and analytics, and software delivery, we help enterprises deliver on the promise of digital transformation.
At AHEAD, we prioritize creating a culture of belonging, where all perspectives and voices are represented, valued, respected, and heard. We create spaces to empower everyone to speak up, make change, and drive the culture at AHEAD.
We are an equal opportunity employer, and do not discriminate based on an individual's race, national origin, color, gender, gender identity, gender expression, sexual orientation, religion, age, disability, marital status, or any other protected characteristic under applicable law, whether actual or perceived.
We embrace all candidates that will contribute to the diversification and enrichment of ideas and perspectives at AHEAD.
The Director, Specialist Solutions Engineering is responsible for the day-to-day management of AHEAD’s managed services Specialist Solutions Engineers while also setting strategic technical direction for the team. SSEs are technical experts who collaborate with AHEAD Account Teams to identify, qualify, and build solutions supporting its customers.
Duties and Responsibilities
- Manage a team of 6-8 cross-functional Specialist Solutions Engineers.
- Present AHEAD’s value proposition to customers and strategic partners.
- Collaborate with the VP, Managed Services Sales and Client Directors on sales plays leveraging SSEs and the services portfolio.
- Provide ongoing coaching and professional development.
- Oversee SSE career development, including external training and internal career roadmaps.
- Build relationships with key partners and their field leadership teams.
- Foster relationships with customer stakeholders and project sponsors.
- Manage key performance metrics for each SSE.
- Develop processes leveraging distribution partners’ SE teams for burst capacity.
- Oversee AHEAD’s internal config/quote desk function.
- Collaborate with Delivery Directors on sold-engagement progress.
- Maintain a feedback loop between presales, delivery, and the customer.
Qualifications
- 3-5 years successfully managing/building teams of technical sales professionals.
- 3-5 years hands-on experience with AHEAD’s key technologies.
Knowledge, Skills and Abilities
- Results-oriented with strong interpersonal skills.
- Comfortable presenting at the executive level.
- Skilled at motivating others.
- Strong team player with partners.
- Customer-focused within deadlines.
The compensation range indicated in this posting reflects the On-Target Earnings (“OTE”) for this role, which includes a base salary and any applicable target bonus amount. This OTE range may vary based on the candidate’s relevant experience, qualifications, and geographic location.
Why AHEAD:
Through our daily work and internal groups like Moving Women AHEAD and RISE AHEAD, we value and benefit from diversity of people, ideas, experience, and everything in between.
We fuel growth by stacking our office with top-notch technologies in a multi-million-dollar lab, by encouraging cross department training and development, sponsoring certifications and credentials for continued learning.
USA Employment Benefits include:
- Medical, Dental, and Vision Insurance
- 401(k)
- Paid company holidays
- Paid time off
- Paid parental and caregiver leave
- Plus more! See benefits https://www.aheadbenefits.com/ for additional details.
Use of AI:
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, assessing responses, or to capture recordings and create transcriptions or summaries during interviews. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans.
If you would like more information about how your data is processed, please refer to the Candidate Privacy Notice or contact us at [email protected].
You may opt-out of the review or analysis of your application and resume by AI tools by using the General Application. Please include the role you wish to apply for in the Additional Information field. You may also choose to opt-out of recording and transcription at any time, including after joining an interview. Candidates will not be penalized for choosing to opt-out.
Similar Jobs
Cloud • Security • Software • Cybersecurity • Automation
Leads secure enterprise architecture design and GitLab Professional Services implementations across application security, cloud security, DevSecOps, identity, vulnerability management, and compliance. Guides SaaS, Self-Managed, and Dedicated deployment decisions; leads CI/CD, source control, and security-tool migrations; conducts risk assessments and threat modeling; supports pre-sales scoping and statements of work; coordinates cross-functional delivery; mentors consultants; and develops security enablement materials.
Top Skills:
AnsibleCheckmarxContainer ScanningDastDependency ScanningFedrampGdprGitguardianGitlabGitlab Ci/CdGitlab DedicatedGitlab DuoGitlab SaasGitlab Self-ManagedIso 27001JenkinsNist 800-53Owasp Top 10 For Llm ApplicationsSastSecret DetectionSnykSoc 2SonarqubeTerraformVeracode
Other • Utilities
Hunter-style SMB account executive responsible for acquiring new small and medium business accounts via prospecting, cold-calling, networking, and lead generation. Recommend T-Mobile solutions, negotiate and close deals, manage sales funnel and forecasts using sales automation, and participate in training and coaching to develop selling skills.
Top Skills:
CRMSales Force Automation
Other • Utilities
Hunter-style B2B sales role focused on acquiring new small-business accounts through prospecting, cold-calling, networking, and lead generation. Assess customer needs, recommend T-Mobile solutions, negotiate and close deals, manage sales funnel with sales automation, and participate in training to develop selling skills and meet monthly quotas.
Top Skills:
Sales Force Automation
What you need to know about the Boston Tech Scene
Boston is a powerhouse for technology innovation thanks to world-class research universities like MIT and Harvard and a robust pipeline of venture capital investment. Host to the first telephone call and one of the first general-purpose computers ever put into use, Boston is now a hub for biotechnology, robotics and artificial intelligence — though it’s also home to several B2B software giants. So it’s no surprise that the city consistently ranks among the greatest startup ecosystems in the world.
Key Facts About Boston Tech
- Number of Tech Workers: 269,000; 9.4% of overall workforce (2024 CompTIA survey)
- Major Tech Employers: Thermo Fisher Scientific, Toast, Klaviyo, HubSpot, DraftKings
- Key Industries: Artificial intelligence, biotechnology, robotics, software, aerospace
- Funding Landscape: $15.7 billion in venture capital funding in 2024 (Pitchbook)
- Notable Investors: Summit Partners, Volition Capital, Bain Capital Ventures, MassVentures, Highland Capital Partners
- Research Centers and Universities: MIT, Harvard University, Boston College, Tufts University, Boston University, Northeastern University, Smithsonian Astrophysical Observatory, National Bureau of Economic Research, Broad Institute, Lowell Center for Space Science & Technology, National Emerging Infectious Diseases Laboratories
