Jobs at AHEAD

The AI Sales Specialist will develop sales strategies, engage clients, manage relationships, negotiate contracts, and provide insights on AI technologies to drive business value for enterprise clients.

The Senior Specialty Solutions Engineer will focus on network and network security solutions, collaborating with sales teams and vendors to deliver tailored technologies for clients, while leading engineering efforts and mentoring junior members.

Leads critical client escalations from initiation through closure, coordinating engineering, delivery, operations, and client success teams. Drives containment, root cause analysis, corrective actions, quality management, and continual improvement. Serves as the primary client advocate during high-visibility incidents, communicates with executives and clients, tracks resolution and satisfaction metrics, and presents performance insights to governance leaders. The role strengthens service delivery processes, prevents recurring issues, and promotes accountability and sustainable operational excellence.

Leads cloud financial management and optimization across AWS, Azure, and GCP clients. Analyzes spending, allocation, commitments, unit economics, forecasts, and savings opportunities; builds reporting and automation with SQL and scripting; and governs tagging and billing data. Advises technical, financial, procurement, and executive stakeholders, presents recommendations, executes remediation, mentors engineers, supports pre-sales, and improves FinOps standards and delivery practices. The remote U.S. role includes up to 10% domestic travel and occasional after-hours support.

The Director, Talent Development leads talent development strategy, program design, and team management, leveraging AI for modern learning delivery and excellence.

Gather and translate stakeholder requirements into ServiceNow technical specifications, support client demos and workshops, maintain documentation and knowledge articles, and contribute to platform solution delivery and integrations.

Lead enterprise Azure and AI agent platform engagements from assessment through production delivery. Design landing zones, migrations, networking, identity, governance, FinOps, Microsoft Foundry environments, Copilot Studio solutions, and evaluation-driven CI/CD pipelines. Develop infrastructure and agents in code, author client-ready architecture and operational documentation, lead consulting teams, present to executives and governance boards, and enable client teams to operate delivered platforms.

Supports talent development through learning content creation, eLearning design, job aids, videos, assessments, and facilitation of flagship programs. Maintains Cornerstone LMS records, enrollments, completions, deployments, and reports. Coordinates logistics, communications, feedback collection, stakeholder updates, and team projects while managing shifting priorities. Applies adult learning principles, accessibility standards, AI tools, and modern authoring and multimedia technologies to produce engaging, high-quality learning experiences.

Lead architecture, design, and delivery of AI and agentic solutions on the ServiceNow platform (Now Assist, AI Agents, Predictive Intelligence). Mentor teams, run client workshops and demos, design integrations with LLMs and data sources, create AI adoption roadmaps and governance, and act as technical escalation and presales AI expert. Travel required (~25%).

Lead client-facing advisory engagements, direct delivery teams and workstreams, run workshops, manage scope/timelines, produce and present deliverables, support business development, and mentor team members to enhance advisory offerings.

Lead end-to-end design and build of AI-enabled ServiceNow solutions (Now Assist, AI Agents, AI Search), guide platform integrations and data foundations, ensure governance and evaluation, mentor developers, and drive AI enablement across at least one additional ServiceNow product suite.

The Senior Technical Consultant will lead the deployment of software-defined networking solutions, acting as a technical expert while working with clients and managing projects.

Leads client-facing technology consulting engagements, including strategy and roadmap workshops, requirements gathering, project delivery, milestone management, and executive presentations. Directs diverse advisory and technical teams, manages client expectations, reviews deliverables, supports sales pursuits, develops proposals, expands consulting offerings, advises on technology trends, and mentors team members. The role focuses on transformative modernization initiatives involving cloud adoption, automation, platform engineering, and agile-at-scale adoption.

Lead client-facing cybersecurity consulting engagements focused on cyber resilience, incident recovery, disaster recovery, response maturation, recovery planning, and post-incident improvement. Design playbooks, recovery architectures, tabletop exercises, simulations, and resilience roadmaps. Validate controls through threat-informed purple-team and assume-breach scenarios, assess dependencies and backup strategies, advise executives, facilitate workshops, mentor consultants, and support proposals and practice development.

Manage the full lifecycle of Cisco Enterprise Agreement renewals, True Forwards, modifications, registrations, quotes, and orders. Analyze True Forward reports, identify suite value shifts, maintain Salesforce pipeline data, and coordinate with Cisco, TD SYNNEX, customer success, sales, operations, and finance teams. Provide expertise on Cisco EA structures, quoting, compliance, forecasting, billing, margin reconciliation, and complex multi-party deal execution.

Support Client Directors across the transaction lifecycle to protect and grow gross profit margins and customer satisfaction. Manage quotes-to-cash, maintain pipeline and forecasts in Salesforce, handle orders and proposals, coordinate with internal teams and AR, build client profiles, and provide value-add reporting and presentations to ensure timely resolutions and strong client relationships.

Lead client-facing Data & Analytics engagements across pre-sales, architecture, and delivery. Define strategy, roadmaps, solution designs, and SOWs for modern data platforms, pipelines, governance, analytics, and AI enablement. Drive practice development, create reusable IP, mentor teams, and ensure quality delivery and strong business outcomes.

Lead architecture, design, development and delivery of complex ServiceNow solutions (ITOM). Mentor teams, run client workshops/demos, design integrations, maintain certifications, support pre-sales, and provide thought leadership across cross-practice programs.

Manage and streamline IBM partner programs and go-to-market activities. Track proficiencies, certifications, rebates, incentives, and pipeline. Coordinate marketing/MDF, enablement, services, quoting/pricing, compliance/audits, and sales alignment to maximize profitability and drive partner-sourced growth. Create internal communications and support partner managers on strategic initiatives.

Lead the architecture and deployment of enterprise-grade AI solutions. Collaborate with clients and technical teams to translate requirements into technical designs, ensuring solutions are scalable and secure. Establish engineering standards, mentor teams, and drive the integration of AI into enterprise environments.