Jobs at AHEAD

The Senior Specialty Solutions Engineer will focus on network and network security solutions, collaborating with sales teams and vendors to deliver tailored technologies for clients, while leading engineering efforts and mentoring junior members.

The AI Sales Specialist will develop sales strategies, engage clients, manage relationships, negotiate contracts, and provide insights on AI technologies to drive business value for enterprise clients.

Serve as a hands-on principal consultant embedded with business units to discover AI opportunities, facilitate design-thinking workshops, scope MVPs, guide platform fit, bridge business and engineering, drive adoption/change readiness, engage executives, and measure business impact through defined success metrics and reporting.

Build and operate production AI applications on enterprise GPT platforms: design agents and workflows, integrate enterprise data sources, implement APIs/webhooks, ensure security/observability, prototype and scale RAG and agentic solutions, measure model quality and cost, and partner with business stakeholders to deliver and support AI-enabled outcomes.

Lead a multinational order management team to ensure logistics data integrity, analyze performance metrics, collaborate with sales, procurement, IT and external partners, prioritize vendor data feeds, monitor shipments, and resolve customer shipment issues to improve timeliness and accuracy.

Lead architecture, design, development, and deployment of ServiceNow solutions (ITOM preferred). Mentor project teams, run client workshops/demos, design integrations, participate in presales, maintain certifications, and deliver high-quality written deliverables. Travel ~25%.

Lead architecture, design, development and deployment of ServiceNow (ITOM) solutions. Mentor and lead project teams, run client workshops and demos, design integrations, contribute to presales, maintain expert certifications, and provide thought leadership across complex, multi-resource programs.

Lead design and delivery of ServiceNow solutions: gather requirements, translate to technical specifications, run demos/workshops, document knowledge, coordinate sprints, mentor junior team members, and manage SDLC ceremonies.

The Senior Technical Consultant will lead the deployment of software-defined networking solutions, acting as a technical expert while working with clients and managing projects.

Manage customer onboarding, engagement, training, and support for the Hatch platform. Define processes, collect feedback, analyze user engagement metrics, collaborate with product teams, and create scalable best practices to drive adoption and continuous value.

The Director, Talent Development leads talent development strategy, program design, and team management, leveraging AI for modern learning delivery and excellence.

The Senior Project Manager oversees technical projects, utilizes Agile/Scrum methodologies, manages team dynamics, addresses risks, and ensures client satisfaction while maintaining robust project documentation and communication.

Lead architecture and design of CIAM and IAM solutions across customer, partner, and workforce use cases. Define reference architectures, integration patterns, and identity data models. Guide implementations (Okta, Auth0, Entra ID, cloud, CRM, ITSM), ensure security, scalability, compliance, and mentor teams while producing roadmaps and standards.

The Platform Success Manager will oversee a book of clients, guiding their ServiceNow strategies, ensuring client satisfaction, and leading delivery teams to meet business outcomes.

Lead client-facing discovery, architecture, and delivery of enterprise observability and reliability solutions. Design telemetry pipelines, monitoring, logging, tracing, alerting, and governance. Guide SRE practices (SLIs/SLOs, error budgets), tool rationalization, integrations (ITSM, CMDB), build reference architectures and playbooks, and mentor delivery teams while serving as escalation and practice leader.

Lead client-facing Data & Analytics engagements across pre-sales, architecture, and delivery. Define strategy, roadmaps, solution designs, and SOWs for modern data platforms, pipelines, governance, analytics, and AI enablement. Drive practice development, create reusable IP, mentor teams, and ensure quality delivery and strong business outcomes.

Perform month-end close tasks including journal entries, accruals, revenue and account reconciliations; validate unbilled/deferred revenue; support billing resolution, ad-hoc analysis, process improvements, and external audit requests while partnering cross-functionally.

Serve as the embedded change lead to drive AI adoption across a business unit: design change strategy, redesign roles and workflows for AI-augmentation, build capability programs, enable managers, run workforce planning, and measure adoption and impact while embedding responsible AI practices.

Design, build, and support large-scale enterprise and service provider routing architectures (BGP, OSPF, IS-IS, MPLS, EVPN). Deploy and troubleshoot core/edge routers, MPLS/VPN services, and peering. Lead upgrades, migrations, and service turn-ups; implement routing security (RPKI, prefix lists, CoPP); produce HLD/LLD, runbooks, migration plans, and knowledge transfer. Manage project workstreams and client engagements.

As a Senior Technical Consultant at AHEAD, you'll lead teams in deploying ServiceNow solutions, providing thought leadership, and managing project deliverables while maintaining expert certifications.