POWER A WORLD OF TRUST
Incode is the leading provider of world-class identity solutions that is reinventing the way humans authenticate and verify their identities online to power a world of digital trust.
Through our revolutionary identity solutions, we are unleashing the business potential of universal industries including finance, government, retail, hospitality, gaming, and more, by reducing fraud and transforming human interactions with data, products, and services.
We’re in the process of rapidly scaling our diverse global team and we’re looking for entrepreneurial individuals and leaders who are curious, driven, and excited by ownership to join a Unicorn-status scale-up!
About Incode
Incode is a leading identity verification and biometrics company powering frictionless digital and in-person identity experiences for global enterprises. Trusted by financial institutions, governments, and cutting-edge startups, we deliver highly secure, AI-driven solutions that prioritize user privacy, speed, and simplicity.
As we continue our rapid growth, we are seeking a Director, Sales Productivity to elevate the performance of our global Sales and Revenue teams by creating a high-impact productivity engine.
Role Overview
The Director, Sales Productivity is responsible for driving measurable improvements in sales effectiveness, efficiency, and readiness across Incode’s go-to-market organization. This leader will oversee the design and implementation of scalable programs that shorten ramp times, increase seller confidence, and accelerate deal velocity.You will collaborate cross-functionally with Sales, Revenue Operations, Marketing, Product, and Customer Success to ensure every sales interaction is optimized for impact and aligned with Incode’s strategic goals.
Productivity Strategy & Execution
- Support the build out of a global Sales Productivity strategy, defining metrics for success tied to revenue outcomes, sales cycle reduction, and seller performance.
- Drive alignment with Sales Leadership and Revenue Operations to identify performance gaps, prioritize focus areas, and measure enablement impact.
- Lead key productivity initiatives such as sales process optimization, best practice sharing, and scalable tool adoption.
Sales Onboarding & Skill Development
- Develop and refine onboarding programs to ensure rapid time-to-productivity for new AEs, SEs, and SDRs.
- Deliver structured, ongoing learning paths for core competencies, objection handling, negotiation, and consultative selling.
- Partner with Global Learning and Development and Global Enablement partners and manage a certification framework tied to key deal stages and pipeline health.
Tools, Insights & Process Optimization
- Partner with RevOps to ensure CRM and sales engagement tools are optimized for productivity and usability.
- Implement data-driven feedback loops and performance dashboards to track adoption, engagement, and outcomes.
- Standardize sales processes and playbooks across segments, regions, and verticals to reduce friction and improve forecast accuracy.
Cross-Functional Collaboration
- Act as a bridge between Sales and teams including Product Marketing, Product, and Legal to ensure sellers have the tools and messaging needed to succeed.
- Lead readiness for product launches, GTM shifts, and new market entries through well-orchestrated training and communication plans.
- Foster a culture of continuous improvement and feedback to evolve productivity programs in line with market needs.
- 8+ years in Sales Enablement, Sales Operations, or Sales Leadership roles, preferably in enterprise B2B SaaS or technology.
- Proven ability to drive improvements in seller performance, pipeline development, and quota attainment.
- Expertise in sales processes, tools, and methodologies (e.g., MEDDICC).
- Highly data-driven; able to translate insights into actionable strategies.
- Strong leadership, communication, and stakeholder management skills across
- global teams.
Preferred - Background in identity, cybersecurity, fintech, or related sectors.
- Hands-on experience with sales productivity and engagement tools like Salesforce, Gong, Clay, Glean, Tribble, Outreach, Seemless or similar.
- Spanish proficiency is a plus.
- Be part of a fast-growing, mission-driven company reshaping identity and security for the digital era.
- Work with top-tier talent across AI, biometrics, and go-to-market disciplines.
- Competitive compensation, stock options, and comprehensive benefits.
- Flexible, remote-friendly culture with global reach and impact.
8 Aspects of our Culture:
- Values are what we value
- High performance
- Freedom & responsibility
- Context, not control
- Highly aligned, loosely coupled
- Continuous Feedback
- Pay Top of Market
- Promotions & Development
- Learn more about Life at Incode!
Benefits & Perks:
- Meaningful Equity
- Flexible Working Hours & Workplace
- Open Vacation Policy
- Wellness Program
- International Travel Opportunities
- Additional benefits package according to location (401k, medical insurance, etc.)
Equal Opportunities:
Incode is an equal opportunity employer, committed to creating a diverse and inclusive work environment. We take great pride in having an inclusive, diverse, and global team, and we are always looking for talented and passionate individuals from all backgrounds and walks of life. As part of our commitment to inclusion, we ensure that reasonable accommodations are available throughout the hiring process. If you require any accommodation due to a disability or specific need, please let our Talent Acquisition team know—we’ll do our best to support you.
Applicant Data Privacy:
We will only use your personal information concerning Incode’s application, recruitment, and hiring processes.
Top Skills
Similar Jobs
What you need to know about the Boston Tech Scene
Key Facts About Boston Tech
- Number of Tech Workers: 269,000; 9.4% of overall workforce (2024 CompTIA survey)
- Major Tech Employers: Thermo Fisher Scientific, Toast, Klaviyo, HubSpot, DraftKings
- Key Industries: Artificial intelligence, biotechnology, robotics, software, aerospace
- Funding Landscape: $15.7 billion in venture capital funding in 2024 (Pitchbook)
- Notable Investors: Summit Partners, Volition Capital, Bain Capital Ventures, MassVentures, Highland Capital Partners
- Research Centers and Universities: MIT, Harvard University, Boston College, Tufts University, Boston University, Northeastern University, Smithsonian Astrophysical Observatory, National Bureau of Economic Research, Broad Institute, Lowell Center for Space Science & Technology, National Emerging Infectious Diseases Laboratories
