Director, Quote-to-Contract Operations— Surgical Robotics

We anticipate the application window for this opening will close on - 31 Jan 2026

 

At Medtronic you can begin a life-long career of exploration and innovation, while helping champion healthcare access and equity for all. You’ll lead with purpose, breaking down barriers to innovation in a more connected, compassionate world.

A Day in the LifeThe Director of Quote-to-Contract Operations will be responsible for defining and building a quote to contract process and function for Surgical Robotics. This is a high-impact, individual contributor role that combines strategic design with hands-on execution. The role will develop the overall quote to contract strategy, establish roadmaps and governance processes, and directly execute the contract redlining process, including reviewing, facilitating negotiation and ensuring internal stakeholders response in a timely manner.
This role oversees the deal structure, quote and contracting processes, and associated field facing enablement programs that ensure our sales organization operates with accuracy, speed, and compliance. This role requires exceptional operational leadership, the ability to simplify complexity, and influence across a highly matrixed, capital intensive, innovation driven business.

Strategic Responsibilities

• Design and implement a commercial QTC strategy and roadmap to support RST business goal achievement.
• Build the foundation for a scalable quote (deal) and contracting function, including defining future roles, processes, and systems.

• Establish governance policies for quoting, contracting alignment, and commercial processes leveraging technology, where possible.

• Act as a change agent, driving adoption of best practices across the organization.
• Lead and/or support cross‑functional initiatives that advance commercial processes, operational infrastructure, and business transformation efforts.

Operational & Execution Responsibilities

• Lead/facilitate deal model/deal structure discussions between sales, finance, legal and leadership teams.
• Lead the contract redline process for Hugo deals, acting as the primary liaison between internal stakeholders (Sales, Legal, Finance, Contract & Pricing, Marketing) and external customers.
• Ensure timely contract execution and approval, balancing speed with risk mitigation.
• Maintain contract templates and playbooks, updating them to reflect evolving business needs and compliance standards.
• Manage and monitor the pipeline of deals between quote, contract and execution. Develop reporting KPIs, as needed to demonstrate status, risks, and achievement.

Cross-Functional Collaboration

• Serve as the subject matter expert and quarterback for commercial contracting (manage and facilitate complex deal structures, non‑standard requests, and cross‑functional alignment needs) to ensure the most accurate and efficient process.
• Collaborate with Marketing to understand pricing strategy and discount frameworks and escalation guidelines.
• Collaborate with Contract and Pricing teams on and technology roadmaps and process alignment with the larger surgical organization.

Continuous Improvement & Technology

• Drive continuous improvement to streamline processes and workflows and enhance data accuracy.
• In collaboration with C&P teams, develop and deploy contracting tools and programs that improve field efficiency and reduce administrative burden.
• Operate as the Robotics business owner of quoting and contracting systems through leading system and process enhancements in CPQ.
• Influence larger commercial system design and optimization (Salesforce, CPQ, CLM, ERP touchpoints) in partnership with IT, Sales Operations and business stakeholders.

Training & Field Readiness

• Build training and communication plans for new processes, systems, pricing programs, policies, and commercial guidelines.
• Provide timely updates to the field on contract changes, performance issues, and customer‑impacting matters

Must Have: Minimum Requirements

• Bachelor’s degree in business, finance, legal studies or related field.
• 10 years experience with 8+ years of experience in commercial contracting, pricing strategy, or commercial operations, preferably in medical devices or healthcare.
• Strong understanding of contract law, compliance regulations, and healthcare industry standards.
• Proven ability to negotiate complex agreements and manage multiple priorities in a fast-paced environment.
• Excellent communication, stakeholder management, and problem-solving skills.
• Experience with commercial CRM systems (SFDC) and/or contract management systems (Conga, PROS, etc) and process automation is a plus

Nice to Have

• Prior experience building a commercial contracting strategy or function.
• Deep understanding of quote‑to‑cash processes, contracting workflows, pricing governance, and commercial operations infrastructure.
• Proven ability to simplify complexity and drive operational improvements.
• Strong analytical, problem-solving, and strategic thinking capabilities.
• Ability to thrive in a fast-paced, collaborative, growth-oriented environment.

Physical Job Requirements

The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position. 

The physical demands described within the Responsibilities section of this job description are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. For Office Roles: While performing the duties of this job, the employee is regularly required to be independently mobile. The employee is also required to interact with a computer, and communicate with peers and co-workers. Contact your manager or local HR to understand the Work Conditions and Physical requirements that may be specific to each role.

Benefits & Compensation
 

Medtronic offers a competitive Salary and flexible Benefits Package
A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create.  We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage.
 

Salary ranges for U.S (excl. PR) locations (USD):$164,000.00 - $246,000.00

This position is eligible for a short-term incentive called the Medtronic Incentive Plan (MIP).

This position is eligible for an annual long-term incentive plan.

The base salary range is applicable across the United States, excluding Puerto Rico and specific locations in California. The offered rate complies with federal and local regulations and may vary based on factors such as experience, certification/education, market conditions, and location. Compensation and benefits information pertains solely to candidates hired within the United States (local market compensation and benefits will apply for others).

The following benefits and additional compensation are available to those regular employees who work 20+ hours per week: Health, Dental and vision insurance, Health Savings Account, Healthcare Flexible Spending Account, Life insurance, Long-term disability leave, Dependent daycare spending account, Tuition assistance/reimbursement, and Simple Steps (global well-being program).

 

The following benefits and additional compensation are available to all regular employees: Incentive plans, 401(k) plan plus employer contribution and match, Short-term disability, Paid time off, Paid holidays, Employee Stock Purchase Plan, Employee Assistance Program, Non-qualified Retirement Plan Supplement (subject to IRS earning minimums), and Capital Accumulation Plan (available to Vice Presidents and above, or subject to IRS earning minimums).

 

Regular employees are those who are not temporary, such as interns.  Temporary employees are eligible for paid sick time, as required under applicable state law, and the Employee Stock Purchase Plan. Please note some of the above benefits may not apply to workers in Puerto Rico.

 

Further details are available at the link below:

Medtronic benefits and compensation plans

About Medtronic

We lead global healthcare technology and boldly attack the most challenging health problems facing humanity by searching out and finding solutions.
Our Mission — to alleviate pain, restore health, and extend life — unites a global team of 95,000+ passionate people. 
We are engineers at heart— putting ambitious ideas to work to generate real solutions for real people. From the R&D lab, to the factory floor, to the conference room, every one of us experiments, creates, builds, improves and solves. We have the talent, diverse perspectives, and guts to engineer the extraordinary.

Learn more about our business, mission, and our commitment to diversity here.

It is the policy of Medtronic to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Medtronic will provide reasonable accommodations for qualified individuals with disabilities.