ZoomInfo is where careers accelerate. We move fast, think boldly, and empower you to do the best work of your life. You’ll be surrounded by teammates who care deeply, challenge each other, and celebrate wins. With tools that amplify your impact and a culture that backs your ambition, you won’t just contribute. You’ll make things happen–fast.
Why Now?
ZoomInfo is transforming how sales professionals work through our AI-powered GTM Intelligence Platform. With 45,000 customers and $1B+ in revenue, we've launched ZoomInfo Copilot as our foundational product for front-line sellers. Now we need a growth-focused product leader who can drive unprecedented adoption, engagement, and retention across our user base. The success of this role will directly impact our ability to transition customers to our next-generation AI experiences and establish ZoomInfo as the essential daily workflow for every sales professional.
MissionLead the growth product strategy for ZoomInfo's Sales and Copilot products, driving user adoption, engagement, and retention through data-driven optimization and world-class user experiences. This role oversees critical user lifecycle initiatives across our 45,000 customers, with responsibility for transforming how sales professionals discover, adopt, and maximize value from our AI-powered capabilities.
The OpportunityAs Director of Product Management for our GenAI-powered Copilot, you'll lead 3-4 product managers transforming how enterprises leverage AI agents across the user lifecycle. You'll drive adoption of our LLM-native platform, converting existing users to agentic workflows while leveraging our unmatched proprietary B2B data assets. This role combines consumer-grade growth practices with enterprise-scale AI implementation.
What You’ll Do:Growth Strategy & Execution- Define and execute the growth product strategy focused on new user onboarding, activation, feature adoption, and retention
- Lead the transformation of our user experience through funnel optimization, reducing friction at every step of the customer journey
- Drive the migration strategy for transitioning existing users to ZoomInfo Copilot and chat-based agentic experiences
- Develop and execute data-driven experiments to improve key metrics including activation rates, feature adoption, and user retention
- Own and optimize critical growth metrics including user activation, engagement, retention, and Copilot adoption
- Build comprehensive dashboards and analytics to track user behavior and identify optimization opportunities
- Implement sophisticated A/B testing and experimentation frameworks to continuously improve the user experience
- Partner with data science to develop predictive models for user behavior and churn risk
- Build and lead a team of 3-4 product managers focused on growth initiatives
- Foster a culture of rapid experimentation, data-driven decision making, and customer obsession
- Develop strong partnerships with Engineering, Design, Data Science, and GTM organizations
- Mentor and develop product talent with a focus on growth and optimization skills
- Champion user-centric design principles to create simple, intuitive experiences from complex capabilities
- Lead user research initiatives to deeply understand user behavior, motivations, and friction points
- Drive the simplification of our product experience, making powerful features accessible to all users
- Ensure our product delivers consumer-grade experiences in an enterprise context
- 6-8 years of product management experience, with at least 3-4 years focused on growth, funnel optimization, or user engagement
- 2+ years of experience managing product teams and developing product talent
- Demonstrated track record of driving growth metrics in B2C or PLG B2B SaaS products at scale
- Deep expertise in funnel optimization, A/B testing, and data-driven product development
- Excellence in cross-functional leadership and stakeholder management
- Strong analytical skills with the ability to derive insights from complex data sets
- Track record of transforming complex products into simple, engaging user experiences
- Experience with AI/ML-powered products, particularly conversational or agentic interfaces
- Background at companies known for exceptional growth practices
- Experience in Sales Tech, MarTech, or related enterprise software categories
- Track record of successfully migrating users to new product experiences
- Experience with both B2C and B2B growth strategies
- Background in companies that have scaled from $100M to $1B+ in revenue
- Bias for action - we move fast and optimize for velocity
- Data-driven decision making with rapid experimentation cycles
- Obsession with user experience and removing friction
- Continuous improvement mindset - getting 1% better every day
- Enthusiasm for AI technology and its potential to transform how people work
- Strong focus on measurable impact and business outcomes
Growth Mindset: You think in funnels, conversion rates, and user lifecycles. You've successfully optimized user journeys and can point to specific metrics you've improved.
Simplicity from Complexity: You've taken complex products and made them simple and intuitive. You can share specific examples of how you've reduced user friction.
Data-Driven & User-Centric: You balance quantitative insights with qualitative user understanding. You know when to trust the data and when to dig deeper with user research.
Builder Mentality: You're hands-on and comfortable diving into analytics, creating prototypes, and working directly with designers and engineers.
Team Leader: You've built and led high-performing product teams. You know how to hire, develop, and retain top product talent.
Impact & Scale- Drive growth and adoption across a user base of 45,000 customers
- Own retention and engagement for products generating $1B+ in revenue
- Lead the strategic transition to AI-powered sales workflows
- Build and lead a world-class growth product team
- Shape the future of how sales professionals work at one of the fastest-growing enterprise software companies
#LI-PS1 #LI-hybrid #LI-remote
Actual compensation offered will be based on factors such as the candidate’s work location, qualifications, skills, experience and/or training. Your recruiter can share more information about the specific salary range for your desired work location during the hiring process. We want our employees and their families to thrive.
In addition to comprehensive benefits we offer holistic mind, body and lifestyle programs designed for overall well-being. Learn more about ZoomInfo benefits here.
About us:
ZoomInfo (NASDAQ: GTM) is the Go-To-Market Intelligence Platform that empowers businesses to grow faster with AI-ready insights, trusted data, and advanced automation. Its solutions provide more than 35,000 companies worldwide with a complete view of their customers, making every seller their best seller.
ZoomInfo may use a software-based assessment as part of the recruitment process. More information about this tool, including the results of the most recent bias audit, is available here.
ZoomInfo is proud to be an equal opportunity employer, hiring based on qualifications, merit, and business needs, and does not discriminate based on protected status. We welcome all applicants and are committed to providing equal employment opportunities regardless of sex, race, age, color, national origin, sexual orientation, gender identity, marital status, disability status, religion, protected military or veteran status, medical condition, or any other characteristic protected by applicable law. We also consider qualified candidates with criminal histories in accordance with legal requirements.
For Massachusetts Applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. ZoomInfo does not administer lie detector tests to applicants in any location.
Top Skills
ZoomInfo Waltham, Massachusetts, USA Office
275 Wyman St, Waltham, MA, United States, 02451
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