Director of Engineering, DevOps & SRE

At BuildOps, we’re building a groundbreaking software solution, purpose-built to support today’s commercial contractors. From helping our customers manage their service department all the way to project management, we’re breaking the mold and building a team that invests in our mission statement. We love driven, self-motivated folks experienced in tech start-ups and thrive in fast-paced environments. Could you be our next hire?

This candidate will join a well-funded, fast-growing technology startup with the unique opportunity to help build out a critical function for the company.

The Director of Engineering, DevOps & SRE will lead and oversee the DevOps & Site Reliability Engineering (SRE) functions within the organization. This role is responsible for ensuring the reliability, scalability, security, and efficiency of the company’s technical infrastructure and operations. The ideal candidate is a strategic leader with deep technical expertise and a proven track record of managing cross-functional teams in a hybrid environment.

• Develop and implement a cohesive strategy for DevOps, and SRE that aligns with organizational goals
• Collaborate with senior leadership to identify technology needs and drive innovation across departments
• Establish and enforce policies, standards, and best practices for technical operations

• Design and maintain advanced CI/CD pipelines to streamline software delivery processes
• Automate infrastructure provisioning and configuration management using tools like Terraform or Ansible
• Define development, testing, release, update, and support processes for DevOps operations
• Foster a culture of automation to reduce manual intervention wherever possible

• Ensure system reliability, availability, and scalability through proactive monitoring and maintenance.
• Define Service Level Objectives (SLOs) and manage error budgets to balance reliability with feature development.
• Oversee incident management processes including root cause analysis and post-mortem reviews.
• Implement observability tools for real-time monitoring of system health metrics.

What We Look For:

• Bachelor’s degree in Computer Science, Information Technology, or related field; Master’s degree preferred
• 10+ years of experience in technical operations management or related roles
• Proven leadership experience managing cross-functional technical teams in hybrid environments
• Strong knowledge of IT infrastructure, DevOps practices, SRE principles, and cybersecurity frameworks
• Expertise in tools like Terraform, Kubernetes, Jenkins, Prometheus/Grafana for monitoring systems
• Excellent communication skills with the ability to interact effectively with stakeholders at all levels
• Strategic thinking combined with hands-on problem-solving abilities
• Experience implementing automation frameworks across IT operations
• Familiarity with cloud platforms (AWS/GCP/Azure) for scalable infrastructure management
• Strong understanding of incident response protocols and disaster recovery planning
• Ability to work in a fast-paced, dynamic startup environment and adapt to change

Compensation:

• Negotiable base salary + annual bonus