Director, Employee Experience

Human Interest is on a mission to ensure that people in all lines of work have access to retirement benefits. 

Nearly half of all working Americans are not saving enough for their future. Too often it’s because they are employed by a company that doesn’t offer a retirement plan. Human Interest is changing that by making it affordable and accessible for small and medium-sized businesses to offer employees a path to financial independence through retirement savings.

We’re a high-growth tech company changing the retirement industry. We are backed by a number of investors. Most recently, this includes funding from Marshall Wace and Baillie Gifford, as well as top investors such as BlackRock, TPG (The Rise Fund), SoftBank, Glynn Capital, NewView Capital, USVP, Wing, Uncork, and more.

About the role

We are building a world-class organization and are seeking a hands-on, strategic leader to join our transformational People Team as the Director of Employee Experience. This is an exciting opportunity to take a strong foundation and build something truly exceptional. Over the past year, we’ve invested in building a best-in-class People function, implemented high-quality tools, provided our employees with rich and comprehensive benefits offerings, and launched high-impact talent programs around performance management, leadership development, and engagement. To fuel our next stage of growth, we're seeking an experienced builder to join the People leadership team and drive the evolution of Employee Experience at Human Interest.

In this role, you’ll be directly responsible for the design, development, delivery, and ongoing refinement of our people programs across the entire employee lifecycle. You’ll connect the dots across attraction, onboarding, development, retention, and engagement—ensuring every employee has the resources, support, and opportunities they need to thrive.

This is not a “sit back and strategize” role—success here will require creativity, operational excellence, and a deep passion for hands-on execution. You’ll partner closely with our People team, business leaders and key stakeholders, to ensure our programs aren’t just best practice—they’re driving real, measurable results for the business and our people.

What you get to do every day

• Lead the end to end design and continuous improvement of our core people programs, including onboarding, employee development, performance management and engagement. 
• Lead the employee engagement survey strategy from launch to action planning, closely partnering with people business partners and business leaders to drive measurable improvements.
• Design and deliver leadership development programs and initiatives to ensure our people leaders are equipped to build and retain high performing teams. 
• Enhance and implement strong performance management practices, including goal setting, assessments and development plans.
• Establish multifaceted feedback loops through employee surveys, engagement syncs and exit interviews, translating insights data into actionable and prioritized initiatives. 
• Analyze data sets to uncover correlations between engagement, performance and retention, using it to inform and measure the impact of people programs.
• Explore and implement AI tools that can assist with objective performance analysis, bias mitigation and development opportunities.
• Foster a culture of innovation within the People team, encouraging experimentation and the adoption of new approaches to the employee experience.

What you bring to the role

• 10+ years of experience in People/HR roles, including 5+ years with direct experience building and developing high performing teams. This includes exceptional people management and leadership skills, with the ability to inspire, motivate, and drive results through others.
• Deep experience designing and scaling employee success and experience programs in a start-up environment (fast-paced, ability to change course as the needs and expectations are adjusted while delivering high quality work). This requires a strategic mindset, operational excellence, and a hands-on approach, coupled with strong analytical skills to use data to inform decisions and measure impact. 
• Demonstrated fluency in leveraging AI tools to enhance HR processes, including strong prompt engineering skills and a proven ability to drive AI adoption within a team and company.
• A strong drive for results and a passion for continuous improvement, both for themselves and the employee experience programs they lead.
• A high level of comfort using Workday, Culture Amp and Atlassian platforms.
• Strong understanding of org design, leadership development and engagement principles.
• Data-savvy with deep experience using people analytics to inform strategy.
• Excellent communication, facilitation, and stakeholder management skills.
• Proven track record of getting things done - you love a challenge and thrive in environments where you can build, deploy and iterate quickly.
• A commitment to fostering a culture of continuous learning and development, providing employees with the resources and opportunities to grow their skills and advance their careers.
• A people-first mindset combined with strong business acumen.

Why you will love working at Human Interest

Mission - Highly collaborative startup dedicated to supporting employee engagement and growth. It’s an opportunity to help solve one of the biggest unsolved problems in America: saving for retirement.

Culture - Our operating principles define how we come together as a team to do our work. They reflect Human Interest’s unique view on what’s important and what’s right. Documenting this core aspect of our culture helps employees make good decisions on their own. It also helps candidates considering career opportunities critically evaluate whether they will thrive at Human Interest. 

• Customer obsession
• Long-term orientation
• Autonomous and accountable teams
• An escalating bar for talent and performance 
• Fundamental optimism 

Compensation - At Human Interest, there are a number of factors that are used to determine the appropriate pay range for each position. We take into account the cost of labor for each position in various markets across the US. The base salary for this position spans $180,000 - $210,000 and represents the minimum in our lowest geographic region to a maximum in our highest geographic region. The salary that we offer to a new employee within this range is based on their location within the US, their relevant job-related skills, and experience. At Human Interest, base salary is one component of the overall Total Rewards package. Depending on the position, additional compensation components such as equity may be offered. All of our employees are offered a robust suite of physical, financial and mental wellness benefits.

Benefits - 

• A great 401(k) plan: Our own! Our 401(k) includes a dollar-for-dollar employer match up to 4% of compensation (immediately vested) and $0 plan fees
• Top-of-the-line health plans, as well as dental and vision insurance
• Generous PTO and parental leave policies
• Addition Wealth - Unlimited access to digital tools, financial professionals, and a knowledge center to help you understand your equity and support your financial wellness
• Lyra - Enhanced Mental Health Support for Employees and dependents  
• Carrot - Fertility healthcare and family forming benefits
• Candidly - Student loan resource to help you and your family plan, borrow, and repay student debt
• Monthly work-from-home stipend; quarterly lifestyle stipend
• Employee Resource Groups including Veterans, Lift Ev’ry Voice, Pride, LatinX, Families, and Women in Tech
• Fun online and regional events and celebrations and department and company offsites
• The vast majority of our positions can be 100% remote
  

We’re a great place to work (but don’t take our word for it) 

Here’s a list of our awards and accolades:

• Certified as a Great Place To Work® (2023-2025)
• Fortune Best Place to Work in the Bay Area (2024)
• Best Places to Work by Built In (2023-2024)
• America’s Best Startup Employers by Forbes (2020-2022, 2024) 
• A Top Company by Y Combinator (2020-2023)
• Inc. Fastest Growing Companies (2021)

Human Interest is an equal opportunity employer. All applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran or military status, pregnancy, or any other characteristics protected under federal, state, or local laws.

We are committed to making every stage of our application process fully accessible to all individuals. If you need a reasonable accommodation at any point in the process, please let us know at [email protected].

Please note Human Interest does not accept unsolicited resumes from any source other than directly from candidates. We will not consider resumes from vendors including and without limitation search firms, staffing agencies, fee-based referral services, and recruiting agencies. 

Pursuant to the San Francisco Fair Chance Ordinance, we will consider employment-qualified applicants with arrest and conviction records. We comply with CCPA guidelines.

See more: https://humaninterest.com/disclosures