Leads digital production for fundraising clients, managing developers and contract resources, build queues, intake, requirements, QA, documentation, platform access, onboarding, migrations, and technical delivery. The role oversees emails, SMS, donor journeys, landing pages, forms, integrations, and tracking while improving processes and supporting developers through technical ambiguity. It requires marketing technology or digital operations experience, technical fluency in HTML and scripting, people management, and strong documentation and coordination skills.
Director Digital Production
About Masterworks
This could be your first director role
About the code question
What you'd actually do
What we're looking for
Helpful, not required
Where this role grows
Compensation
Remote (United States) | Full time | $90,000 – $120,000
We're a faith-based fundraising agency, 35 years in, working with Christian nonprofits and ministries: rescue missions, prison ministries, Bible translation, relief and development work.
Clients include The Salvation Army, Prison Fellowship, InterVarsity, Atlanta Mission, San Diego Rescue Mission, CityTeam, and SAT-7.
The problem we exist to solve: traditional fundraising is declining, donor behavior keeps shifting, and most nonprofits don't have the internal team to build a serious digital fundraising operation. That work runs through Delta-V, which means there's a short line between what you ship and something real. A donation form that converts better funds more beds at a rescue mission. That's the job.
We mean that.
If you're a lead or senior manager who has been running builds and people, and you're looking for the seat where you own the whole function, this is that seat. You'd join the leadership team at Delta-V, Masterworks' digital lifecycle marketing unit, alongside the people who own client strategy, planning, and creative.
You don't need to out-code your developers. They're skilled, they work in HTML email, scripting, and AI-assisted tooling, and they don't need a manager rewriting their markup.
What they need is clean intake, complete requirements, and someone who absorbs the ambiguity before it reaches them. What you need is enough technical fluency to review work credibly, debug a rendering issue, and catch it when an approach smells wrong.
Lead the team. Manage Delta-V's developers and contract resources: workload, priorities, growth. Be the person they escalate to when work is blocked or the documented process doesn't cover the case. Translate requirements into something buildable, and technical findings into something account teams can hand a client.
Run the build queue. Emails, SMS, donor journeys, landing pages, forms, integrations, tracking. Balance recurring client work against projects and the fall and year-end fundraising surge. Make sure work is actually ready before a developer picks it up: requirements complete, assets in hand, access confirmed.
Own the process. Build the QA checklists, intake standards, and requirements templates. When the same mistake shows up twice, turn it into a documented check so the fix doesn't live in one person's head. Standardize build patterns so work is portable between developers.
Keep the platforms running. Provisioning and access across the client portfolio, including credentials, 2FA, and secure handoffs. DNS and subdomain setup for sending domains and landing pages. Ensuring documentation is current enough that any developer can pick up an unfamiliar account.
Handle onboarding and migrations. Own the technical side of new client onboarding, from platform assessment through first sends. Lead migrations when clients change CRMs, donation platforms, or websites - scoping through post-migration validation, without breaking what already works.
- 5+ years in marketing technology, email production, or digital marketing operations
- 2+ years managing developers or technical production staff
- Conversant in HTML, scripting, and modern development workflows
- You've built processes before. The checklist, intake form, or QA standard that fixed a recurring problem, and you can tell us about it
- Comfort making the call when the documented process doesn't cover the case
- Steady under deadline pressure
- Clear writing, because most of this job is requirements, documentation, and coordination
Helpful, not required
- Salesforce Marketing Cloud, HubSpot, or nonprofit CRMs (Virtuous, Engaging Networks, Blackbaud/Luminate)
- Agency experience holding multiple client contexts at once
- HTML email debugging and rendering troubleshooting
- Tracking and conversion QA - verifying that events actually fire
- Nonprofit fundraising, donation platforms, or direct response marketing
- AI-assisted development tools in a production workflow
Where this role grows
The immediate job is running delivery well. As Delta-V scales, this role grows into technical architecture, ownership of our platform stack, and platform certifications and partner status.
Mission alignment matters here. You'd be building the fundraising infrastructure for organizations feeding people, housing people, and translating scripture. The people who do well at Masterworks care about where the money goes, not just whether the send went out clean.
The base pay range for this role is $90,000 – $120,000 per year.
Similar Jobs
Cloud • Security • Software • Cybersecurity • Automation
Serve as a trusted technical advisor to ANZ prospects and customers, leading discovery, demonstrations, solution design, proofs of value, workshops, and technical evaluations. Partner with Account Executives to support customer acquisition and expansion, advise on DevSecOps, cloud, security, and software development practices, and communicate customer feedback to internal teams. Build long-term relationships, guide digital transformation, and support GitLab platform adoption.
Top Skills:
Artificial IntelligenceCloud ComputingContinuous DeploymentContinuous IntegrationDevsecopsGitlabSource Control
.png)
Food • Software
Own revenue generation by selling ChowNow’s restaurant technology to independent restaurants within an assigned territory. Responsibilities include qualifying leads, managing the sales pipeline, conducting product demos, developing outbound and referral strategies, closing full-cycle deals, nurturing customer relationships, meeting quotas, and completing regular restaurant drop-ins. The role requires approximately 60% travel throughout the territory and collaboration with sales leadership and peers.
Top Skills:
Salesforce (Sfdc)
Cloud • Fintech • Food • Information Technology • Software • Hospitality
Own Toast’s multi-year Procure-to-Pay strategy and transformation roadmap. Lead automation and AI initiatives, build investment business cases, negotiate high-value strategic vendor agreements, establish policies and controls, and partner with Finance, IT, Engineering, Legal, and senior leadership. Manage and develop a direct report while driving adoption, stakeholder alignment, and measurable commercial improvements across the procurement function.
Top Skills:
Artificial Intelligence (Ai)Procure-To-Pay (P2P) TechnologySource-To-Pay (S2P) TechnologySox ControlsWorkflow Automation
What you need to know about the Boston Tech Scene
Boston is a powerhouse for technology innovation thanks to world-class research universities like MIT and Harvard and a robust pipeline of venture capital investment. Host to the first telephone call and one of the first general-purpose computers ever put into use, Boston is now a hub for biotechnology, robotics and artificial intelligence — though it’s also home to several B2B software giants. So it’s no surprise that the city consistently ranks among the greatest startup ecosystems in the world.
Key Facts About Boston Tech
- Number of Tech Workers: 269,000; 9.4% of overall workforce (2024 CompTIA survey)
- Major Tech Employers: Thermo Fisher Scientific, Toast, Klaviyo, HubSpot, DraftKings
- Key Industries: Artificial intelligence, biotechnology, robotics, software, aerospace
- Funding Landscape: $15.7 billion in venture capital funding in 2024 (Pitchbook)
- Notable Investors: Summit Partners, Volition Capital, Bain Capital Ventures, MassVentures, Highland Capital Partners
- Research Centers and Universities: MIT, Harvard University, Boston College, Tufts University, Boston University, Northeastern University, Smithsonian Astrophysical Observatory, National Bureau of Economic Research, Broad Institute, Lowell Center for Space Science & Technology, National Emerging Infectious Diseases Laboratories
