The Director of Compliance manages compliance-related processes, ensures adherence to laws like FCRA, oversees a team, and drives performance improvements.
When you join Accurate Background, you’re an integral part of making every hire the start of a success story. Your contributions will help us fulfill our mission of advancing the background screening experience through visibility and insights, empowering our clients to make smarter, unbiased decisions.
The Director of Compliance will have a strategic role in managing and optimizing compliance-related processes to support Accurate and Accurate's customers. They will ensure compliance with the FCRA, internal policies and procedures, and applicable state and local laws. This leader will also oversee a team of professionals in tracking the changing laws, creating communication to customers, and other compliance operations functions, driving performance, fostering collaboration, and ensuring the delivery of high-quality services.
Responsibilities
- Implement and maintain compliance policies and procedures aligned with U.S. legal, regulatory, and accreditation requirements for background screening and Accurate’s operational compliance, including, but not limited to, Fair Credit Reporting Act (FCRA), state-specific regulations, artificial intelligence, and data privacy.
- Monitor and analyze changes in laws, regulations, and industry best practices to ensure ongoing compliance.
- Collaborate with leadership and other departments to integrate compliance into business operations, products, and services, including ensuring compliance with changing regulations
- Manage and resolve compliance-related complaints or customers escalations and follow through to resolution as necessary.
- Provide training and education to employees and customers on compliance requirements and regulatory updates.
- Achieving department objectives by leading their team, streamlining work processes, and overseeing performance metrics to ensure efficiency and effectiveness.
- Attracting, recruiting, and hiring top talent while continuously developing and motivating their team through training, mentoring, and personal growth opportunities.
- Identify opportunities for process improvement and make recommendations
- Ad hoc tasks and projects as needed
Expected Accomplishments
- Manage competing priorities and deliver quality information and analysis while adhering to deadlines
- Assess team members and processes to determine compliance and risk and provide recommendations to management
- Complete all scheduled training and prepare a list of various tasks/processes he/she deems important for the role
- Performs in-depth and complex research, fact gathering, analysis and interpretation
- Prepare reports and presentations by collecting, analyzing, and clearly and concisely summarizing information
- Enhance business processes by collecting and analyzing metrics to drive process improvement
- Establish, review and report on key metrics related to compliance-based services and performance
- Use metrics to drive product improvement and establish efficiency
- Develop knowledge and understanding of department functions
Requirements, Skills and Education
- 10+ years’ experience in background screening industry required
- Education: Bachelor’s degree or equivalent background screening industry experience desired. Emphasis on law or compliance administration is preferred.
- In-depth knowledge of Compliance, FCRA and state background screening related laws required, including but not limited to, adverse action, dispute requirements, CRA and End User requirements
- Prior supervisory and leadership experience required
- Exceptional organizational skills and the ability to multi-task each day to meet schedule demands and complete tasks in a timely manner
- Effective communication and presentation, including conflict resolution
- Strong analytical, problem-solving, and decision-making skills.
- Effectively troubleshoot and problem solve
- Ability to learn quickly and retain knowledge
- Ability to work independently and accomplish tasks without direct supervision
- Ability to work well with people from many different disciplines
- Basic computer skills, including working knowledge of MS Office (Word, Excel, PowerPoint, Outlook, Salesforce)
The Accurate Way:
We offer a fun, fast-paced environment, with lots of room for growth. We have an unwavering commitment to diversity, ensuring everyone has a complete sense of belonging here. To do this, we follow four guiding principles – Take Ownership, Be Open, Stay Curious, Work as One – core values that dictate what we stand for, and how we behave.
Take ownership.
Be accountable for your actions, your team, and the company. Accept responsibility willingly, especially when it’s what’s best for our customers. Give others every reason to trust you, believe in you, and count on you. Rise to every occasion with your personal best.
Be open.
Be open to new ideas. Be inclusive of people and ways of doing things. Make yourself accessible and approachable, and communicate with genuineness, transparency, honesty, and respect. Embrace differences.
Stay curious.
Stay curious even as you move forward. Tirelessly ask questions and challenge the status quo in your pursuit of new ideas, ways to solve problems, and to continually grow and improve.
Work as one.
Work together to create the best customer and workplace experience. Put our customers and employees first—before individual or departmental agendas. Make sure they get the help they need to succeed.
About Accurate Background:
Accurate Background’s vision is to make every hire the start of a success story. As a trusted provider of employment background screening and workforce monitoring services, Accurate Background gives companies of all sizes the confidence to make smarter, unbiased hiring decisions at the speed of demand. Experience a new standard of support with a dedicated team, comprehensive technology and insight, and the most extensive coverage and search options to advance your business while keeping your brand and people safe.
Accurate is an equal-opportunity employer and is committed to hiring talented and qualified individuals with diverse backgrounds. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.
Accurate will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws.
Special Notice:
Accurate is aware of schemes involving fraudulent job postings/offers and/or individuals or entities claiming to be employees of Accurate. Those involved are offering fabricated employment opportunities to applicants, often asking for sensitive personal and financial information. If you believe you have been contacted by anyone misrepresenting themselves as an employee of Accurate, please contact humanresources@accurate.com.
- Please be advised that all legitimate correspondence from an Accurate employee will come from "@accurate.com" email accounts.
- Accurate will not interview candidates via text or email. Our interviews are conducted by recruiters and leaders via the phone, Zoom/Teams or in an in-person format.
- Accurate will never ask candidates to make any type of personal financial investment related to gaining employment with the Company.
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