The Director, Business Development will generate leads, manage client relationships, and exceed revenue targets, focusing on the casualty insurance market.
📢 We’re Hiring: Director, Business Development
📍 US Midwest Region (Remote – Work From Home)
🌍 Join Crawford & Company, a global leader in claims management, and help drive growth that makes a real impact on businesses and communities worldwide.
We’re seeking a Director, Business Development with solid experience within the casualty insurance industry and a strong track record in prospect identification, strategic selling, and relationship management to expand our national client base and strengthen long-term partnerships.
Why Join Crawford & Company?
✅ Excellent Work‑From‑Home Opportunity
🧘 Comprehensive Crawford Benefits That Empower Financial, Physical, and Mental Wellness Programs
🤝 Generous Employee Referral Bonus Program
🛍️ Access to Multiple Employee Discounts
🎯 Role Overview:
📝 Under direction from SVP-Business Development, National Sales Director, or Business Unit Head, generates leads, conducts sales calls, prepares proposals and makes formal presentations to potential national account clients in the insured and self-insured casualty insurance or corporate market; leads may be generated through client direct marketing or through agent/broker of insurance carrier distribution network.
- Develops strategic sales plans and procedures for designated territory.
- Coordinates with Client Services and Legal Services on all aspects of contract execution.
- Facilitates coordination with IT to develop plans which meet client service standards and reporting needs. Communicates criteria to ensure data quality and reliability and plans procedures to be used for audits.
- Consults with operations management, if necessary, to plan workflow at the branch level for optimum data reliability and client satisfaction.
- Meets or exceeds designated revenue targets and manages expenses to budget goals.
- Coordinates post sale activities by facilitating the implementation process and hand off to client services for client program management.
- Facilitates cross marketing strategies with other company entities and manages product and process improvements that are related to the strategy.
- Coordinates RFP activity collaborating with Proposal Unit and all operational functions from proposal development to close of sale.
- In coordination with Claim Operations and Crawford University, defines special training if needed as a result of client specific requirements agreed to in the proposal.
- Collaborates with appropriate Finance Division personnel on client pricing and financial issues.
- Remains current and aware of market trends, competitive practices and customer needs.
- Represents the corporation at conferences and seminars.
- Attends industry functions and upholds professional image of the corporation.
- Upholds Crawford & Company Code of Business Conduct at all times.
- Continues to improve sales skills through courses and seminars.
- Participates in special projects when requested.
- Bachelor's degree or an equivalent combination of education and experience.
- Previous experience with Risk Management TPA and insurance sales and services as well as managing, supervising or delivering the services required by the client.
- Excellent knowledge of TPA industry products and services, general insurance and risk management principles, terminology and practices.
- Excellent management and interpersonal skills with ability to manage high levels of stress in a fast pace environment.
- Excellent verbal and written communication skills.
- Strong negotiating techniques and sales closing skills.
- Strong analytical and problem-solving ability.
- Very good organizational ability.
- Good personal computer skills and understanding of databases.
- This position requires frequent travel; additional sales training may be required from time to time.
#LI-EM3 #LI-REMOTE
About UsWhy Crawford?Because a claim is more than a number — it’s a person, a child, a friend. It’s anyone who looks to Crawford on their worst days. And by helping to restore their lives, we are helping to restore our community – one claim at a time.
At Crawford, employees are empowered to grow, emboldened to act and inspired to innovate. Our industry-leading team pioneers new solutions for the industries and customers we serve. We’re looking for the next generation of leaders to take this journey with us.
We hail from more than 70 countries and speak dozens of languages, reflecting the global fabric of the audience we serve. Though our reach is vast, we proudly operate as One Crawford: united in purpose, vision and values. Learn more at www.crawco.com.
When you accept a job with Crawford, you become a part of the One Crawford family.
Our total compensation plans provide each of our employees with far more than just a great salary
- Pay and incentive plans that recognize performance excellence
- Benefit programs that empower financial, physical, and mental wellness
- Training programs that promote continuous learning and career progression while enhancing job performance
- Sustainability programs that give back to the communities in which we live and work
- A culture of respect, collaboration, entrepreneurial spirit and inclusion
Similar Jobs
Aerospace • Hardware • Information Technology • Security • Software • Cybersecurity • Defense
The Lead Systems & Application Architect will oversee complex enterprise system implementations, ensuring technical performance, managing risk, and collaborating across teams to meet business needs, while leading the overall solution design.
Aerospace • Hardware • Information Technology • Security • Software • Cybersecurity • Defense
The Talent Acquisition Analyst will support the HQ Talent Acquisition team by conducting labor-market research, managing interview scheduling, maintaining ATS data, and enhancing candidate experience to improve hiring efficiency.
Top Skills:
BrassringDashboardsExcelPhenomPower BISpreadsheetsTalentneuron
Artificial Intelligence • Big Data • Cloud • Information Technology • Machine Learning • Software
Responsible for driving customer success for strategic enterprise customers, managing relationships, ensuring adoption of Nexthink solutions, and achieving renewal and upsell targets.
Top Skills:
Dex MethodologyIt OperationsItilItsm ProcessesSaaS
What you need to know about the Boston Tech Scene
Boston is a powerhouse for technology innovation thanks to world-class research universities like MIT and Harvard and a robust pipeline of venture capital investment. Host to the first telephone call and one of the first general-purpose computers ever put into use, Boston is now a hub for biotechnology, robotics and artificial intelligence — though it’s also home to several B2B software giants. So it’s no surprise that the city consistently ranks among the greatest startup ecosystems in the world.
Key Facts About Boston Tech
- Number of Tech Workers: 269,000; 9.4% of overall workforce (2024 CompTIA survey)
- Major Tech Employers: Thermo Fisher Scientific, Toast, Klaviyo, HubSpot, DraftKings
- Key Industries: Artificial intelligence, biotechnology, robotics, software, aerospace
- Funding Landscape: $15.7 billion in venture capital funding in 2024 (Pitchbook)
- Notable Investors: Summit Partners, Volition Capital, Bain Capital Ventures, MassVentures, Highland Capital Partners
- Research Centers and Universities: MIT, Harvard University, Boston College, Tufts University, Boston University, Northeastern University, Smithsonian Astrophysical Observatory, National Bureau of Economic Research, Broad Institute, Lowell Center for Space Science & Technology, National Emerging Infectious Diseases Laboratories
