Jobs at Crawford & Company

Administers and resolves non-complex workers’ compensation claims, including medical-only claims. Investigates coverage, liability, compensability, damages, wage loss, medical reports, reserves, payments, fraud indicators, and recovery opportunities. Communicates with claimants, medical professionals, insureds, clients, and supervisors; maintains accurate claim files, reports, and documentation; and escalates matters beyond delegated authority. Requires claims-processing knowledge, medical terminology familiarity, applicable adjuster licensing, and a valid driver’s license.

Administers FMLA and leave-of-absence requests for multiple clients, reviews documentation, determines eligibility, maintains records, ensures regulatory compliance, supports managers and employees, conducts training, analyzes leave data, and manages related correspondence and reporting.

Leads budgeting, forecasting, long-range planning, financial modeling, and performance analysis. Partners with executives and operational leaders to interpret results, identify risks and profitability opportunities, develop action plans, and improve financial dashboards and metrics. Oversees month-end analysis, strategic planning, financial reserves, and executive reporting while mentoring the FP&A team and supporting process improvement.

Investigates, evaluates, and settles complex workers’ compensation claims. Determines coverage, liability, compensability, reserves, payments, subrogation, and recovery opportunities. Coordinates investigations and litigation strategy with legal counsel, prepares claims reports, participates in reviews, and ensures timely, equitable settlements within authority limits. Provides training and mentorship to new hires while managing claims independently and applying sound judgment to unusual or difficult cases.

Investigates and settles complex liability claims, evaluates coverage and reserves, determines liability, manages litigation-related investigations, authorizes payments, identifies recovery opportunities, prepares claims reports, and supports training and mentoring.

Manage large-scale client implementation projects for Broadspire accounts, coordinating internal teams, clients, consultants, and vendors across pre-event, event, and post-event phases. Develop project plans, monitor timelines and delegated tasks, coordinate process flows and client training, report progress to leadership, and drive continuous quality improvement. The role requires expertise in workers’ compensation claims administration, disability programs, project management, stakeholder coordination, and team leadership.

Investigates, evaluates, negotiates, and settles insurance claims across multiple lines of business, including casualty, property, and workers’ compensation. Responsibilities include determining coverage and liability, setting reserves, managing litigation, preparing reports, presenting evidence, pursuing subrogation, completing regulatory filings, and conducting emergency on-site investigations. The role requires independent judgment, regulatory compliance, customer service, continuing education, and occasional travel or on-call work.

The role involves investigating and resolving complex commercial property losses, mentoring adjusters, preparing reports, and representing claims in legal proceedings.

The National General Adjuster resolves complex commercial property losses by investigating damages, negotiating loss adjustments, and presenting evidence in legal proceedings. Responsibilities include managing claims, mentoring staff, preparing reports, and acquiring client relationships.

The Executive General Adjuster resolves complex commercial property losses, negotiates adjustments, manages national accounts, presents evidence, and supports branch operations.

The Loss Investigation Specialist conducts investigations of claims, prepares reports, and provides documentation while ensuring compliance with regulations and service standards.