Director, Audit Lead - Consumer Compliance, Legal and Corporate Responsibility

If you’re looking for a meaningful career, you’ll find it here at Webster. Founded in 1935, our focus has always been to put people first--doing whatever we can to help individuals, families, businesses and our colleagues achieve their financial goals. As a leading commercial bank, we remain passionate about serving our clients and supporting our communities. Integrity, Collaboration, Accountability, Agility, Respect, Excellence are Webster’s values, these set us apart as a bank and as an employer.  

Come join our team where you can expand your career potential, benefit from our robust development opportunities, and enjoy meaningful work!

In addition to execution responsibilities, this leader plays a critical role in building and developing a high‑performing audit organization. This includes attracting, hiring, coaching, and retaining top audit talent to support both current and future business needs.

Job Responsibilities:

• Develops and sustains collaborative relationships with Webster management, through periodic and effective communications. 

• Holds quarterly meetings as well as ongoing interaction with multiple aligned senior and executive management to maintain strong one-on-one relationships outside of the audit process. 

• Negotiate effectively and remains persuasive in discussions of complex and sensitive issues. 

• Represents Internal Audit via Committee participation and interaction with our risk partners. 

• Presents updates quarterly to external regulators and external auditors.

• May be requested to present on a special topic at a Board level Committee meeting.

• Effectively engages with management and guides the team’s adaptability and methods of communication while working remotely.

• Strong understanding of the business, including LOB strategic choices and transformational initiatives, and the strong knowledge of the regulatory environment and applicable laws/regulations

• Reviews work product of team and communicates necessary modifications in a timely manner. 

• Prepares well-written reports and other written communication using the appropriate business & technical language and results in minimal revisions.

• Takes responsibility for the quality of the department's work product by addressing the needs/risks of the Bank and expectations of the regulators/external auditors. 

• Assists the CAE in setting and meeting the department's metrics. 

• Uses data analytics proactively and effectively to drive meaningful and efficient audit results.

• Leads the department’s capacity and scheduling requirements and works with staff to convey the importance of completing quality work within defined timeframes. 

• Proactively manages staff performance to metrics and monitors capacity. 

• Oversees the timely execution of the Portfolio audit responsibilities. 

• Leads process/audit methodology improvement/change initiatives.

• Leads and influences setting tone for employees in support of Webster’s strong risk culture.

• Ensures compliance with Audit’s risk-based methodology during audits and projects. 

• Demonstrates one or more areas of technical, risk, and/or product subject matter expertise. 

• Devises audit plans for complex audits and key strategies. 

• Leads the IA mid-year & annual Risk Assessment/Planning processes. 

• Drives enhancements in IA methodology.

Education, Experience and Skill requirements:

• 10+ years of experience auditing (internally or externally) publicly owned financial services companies and 5+ years in a managerial role

• Bachelor’s Degree in related field required

• Experience in auditing Consumer Compliance, Legal and Corporate Responsibility

• Strong verbal and written communication, organization, analytical and project management skills.

• In depth knowledge of audit practices and standards, internal controls, risk analysis, accounting, banking, lending, and a strong focus on compliance.

• Experience using Microsoft Excel, Visio, Word, PowerPoint and data analytics tools.

• Experience with Wolters Kluwer's TeamMate+ a plus.

• Existing Certification or required within 12 months of joining the department including but not limited to, CRCM, CPA, CIA, CFA, FRM.

This is a remote position.  However, remote employees are encouraged to follow IA’s business-first strategy whereby employees strive to conduct business meetings in person as deemed appropriate

The estimated base salary range for this position is $140,000 USD to $170,000 USD.  Actual salary may vary up or down depending on job-related factors which may include knowledge, skills, experience, and location. In addition, this position is eligible for incentive compensation.

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Webster Financial Corporation and its subsidiaries (“Webster”) are equal opportunity employers that are committed to sustaining an inclusive environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, marital status, national origin, ancestry, citizenship, sex, sexual orientation, gender identity and/or expression, physical or mental disability, protected veteran status, or any other characteristic protected by law.