The Digital Systems & E-commerce Lead will develop and manage websites, oversee e-commerce operations, manage CRM systems, and implement AI tools to enhance workflows and drive the company’s digital strategy.
This is a remote position.
Our client is looking for an Digital Systems & E-commerce Lead (Websites, CRM, AI Integration) to take ownership of their digital ecosystem and drive the technical execution behind multiple growing brands. They operate within a dynamic business environment that has seen steady expansion in digital channels and brand presence in recent years, leveraging modern tools to scale efficiently.
This role blends hands-on implementation with strategic thinking. The selected candidate will initially focus on building and optimizing systems and gradually evolve into leading the entire digital infrastructure across the organization.
- Develop, launch, and manage websites using platforms such as Shopify, WordPress, Webflow, or similar
- Oversee and improve e-commerce operations and lead generation funnels
- Implement and manage CRM systems, ensuring seamless integrations across tools
- Build and maintain automations using platforms like Zapier or Make
- Apply AI tools to enhance workflows, optimize marketing efforts, and increase conversion rates
- Ensure all digital systems are interconnected, scalable, and efficient
- Take full ownership of the company’s digital infrastructure and continuously identify improvement opportunities
- Recommend and implement new tools, systems, and processes to support business growth
Requirements
- Demonstrated experience building and managing websites end-to-end
- Strong background working with CRM systems and integrations
- Experience with automation platforms such as Zapier or Make
- Familiarity with AI tools and their application in business processes
- Ability to combine strategic thinking with hands-on execution
- Strong analytical and problem-solving capabilities
- Ownership mindset with a proactive approach to challenges
- Experience managing multiple websites or brands is a plus
- Background in e-commerce optimization and performance improvement
- Basic understanding of paid advertising platforms (Meta Ads, Google Ads)
- Experience working in fast-paced or startup environments
Benefits
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What you need to know about the Boston Tech Scene
Boston is a powerhouse for technology innovation thanks to world-class research universities like MIT and Harvard and a robust pipeline of venture capital investment. Host to the first telephone call and one of the first general-purpose computers ever put into use, Boston is now a hub for biotechnology, robotics and artificial intelligence — though it’s also home to several B2B software giants. So it’s no surprise that the city consistently ranks among the greatest startup ecosystems in the world.
Key Facts About Boston Tech
- Number of Tech Workers: 269,000; 9.4% of overall workforce (2024 CompTIA survey)
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