Digital Communications Specialist

Job Description

General Summary

We are seeking a highly motivated and detail-oriented Digital Communications Specialist to join our team. In this role, you will play a key part in managing and executing our digital communication strategies, including social media, website content, and digital campaigns. You will collaborate with cross-functional teams and external partners to ensure the delivery of high-quality, engaging, and impactful digital content that aligns with our brand and business objectives.

Key Duties & Responsibilities

• Maintain the social media content calendar, coordinating assets, approvals, and publishing for organic and paid content with a high level of accuracy, consistency, and channel-appropriate voice. 

• Support community management and social monitoring, identifying and flagging issues or trends for the broader team.  

• Help manage the Vertex web estate, including publishing, and maintaining site inventory. 

• Edit content across channels, ensuring accuracy, consistency, and adherence to channel‑specific voice and tone. 

• Support paid digital media campaigns by coordinating assets, timelines, and updates with agency partners. 

• Coordinate reviews and gather inputs from subject matter experts and stakeholders to ensure timely execution of deliverables. 

• Support the regulatory review process by preparing and submitting materials, tracking feedback, and implementing approved changes. 

• Help track and compile performance metrics, supporting basic reporting and optimization efforts. 

Required Education Level

• Bachelor’s degree in Communications, Marketing, Digital Media, or related field.

Required Experience

• Strong experience in digital communications, social media, or a related role.

• Agency experience is an asset. 

Required Knowledge/Skills

• Strong organizational skills and attention to detail, with reliable follow through.

• Hands on experience executing social media content.

• Ability to manage multiple workstreams in a fast paced environment.

• Collaborative, responsive, and open to feedback.

• Familiarity with social platforms, content management system (CMS) tools, and basic analytics.

• Clear written and verbal communication skills.

• Experience proofreading various styles of copy and editing for grammar and voice.

• Curious, proactive, and motivated to build a broad digital communications toolkit.

Other Requirements

• Ability to work effectively in a global, highly regulated environment.

• Strong written and verbal communication skills in English.

• Flexibility to adapt to changing priorities and manage multiple projects simultaneously.

• This role is based in London, UK with a hybrid schedule (3 days/week on-site).

• Willingness and ability to work an adjusted schedule up to 1–2 days per week as needed to enable collaboration with global teams based in US EST..

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Flex Designation:

Flex Eligibility Status:

In this Hybrid-Eligible role, you can choose to be designated as: 
1.    Hybrid: work remotely up to two days per week; or select
2.    On-Site: work five days per week on-site with ad hoc flexibility.

Note: The Flex status for this position is subject to Vertex’s Policy on Flex @ Vertex Program and may be changed at any time.

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Company Information

Vertex is a global biotechnology company that invests in scientific innovation.

Vertex is committed to equal employment opportunity and non-discrimination for all employees and qualified applicants without regard to a person's race, color, sex, gender identity or expression, age, religion, national origin, ancestry, ethnicity, disability, veteran status, genetic information, sexual orientation, marital status, or any characteristic protected under applicable law. Vertex is an E-Verify Employer in the United States. Vertex will make reasonable accommodations for qualified individuals with known disabilities, in accordance with applicable law.

Any applicant requiring an accommodation in connection with the hiring process and/or to perform the essential functions of the position for which the applicant has applied should make a request to the recruiter or hiring manager, or contact Talent Acquisition at [email protected]