Digital Analytics & Operations Manager

At CVS Health, we’re building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.

As the nation’s leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues – caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day.

As an Analytics & Digital Operations Manager, you will collaborate closely with business partners to develop and maintain scalable tagging solutions that enable key metric tracking and enhance the digital customer experience.  Your role will involve owing and executing the tagging specification process while delivering reporting and actionable insights.  Success in this role will rely heavily on strong collaboration with Product, Engineering, and other cross-functional teams.
Required Qualifications

• 3+ years of experience with web analytics tools and tag management platforms (e.g. Adobe Launch, Tealium, Adobe WebSDK, Ensighten, Google Tag Manager, etc.)
• 1+ experience implementing and configuring a mobile/web event tracking solution such as Adobe Analytics
• 3+ years of experience in conducting highly quantitative analytics

Preferred Qualifications

• Knowledge on adobe launch and understanding Adobe stack preferred (Adobe Analytics, Adobe Launch, Adobe WebSDK, Adobe Target, Adobe Experience Platform, etc.)
• Experience in building dashboards and reports in web/mobile analytics tools such as Adobe
• Demonstrated written and verbal communication skills. Able to present to various audiences
• Demonstrated analytical and problem-solving skills
• Experience in SQL & Tableau or equivalent (eg. Power BI, etc.)

Education

Bachelor’s degree or equivalent experience (High School Diploma and 4 years relevant experience); Master's preferred

Anticipated Weekly Hours

Time Type

Pay Range

The typical pay range for this role is:

This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls.  The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors.  This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. 
 

Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.

Great benefits for great people

We take pride in our comprehensive and competitive mix of pay and benefits – investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include:

• Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan.

• No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.

• Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.

For more information, visit https://jobs.cvshealth.com/us/en/benefits

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.