DevOps CRM Engineer, Takeda Japan Innovation Center (TJIC), Global DD&T(Data, Digital & Technology)

By clicking the "Apply" button, I understand that my employment application process with Takeda will commence and that the information I provide in my application will be processed in line with Takeda's Privacy Notice and Terms of Use. I further attest that all information I submit in my employment application is true to the best of my knowledge.
Job Description
Please note this job requires business level Japanese language command not only in speaking, business writing and reading.
The Future Begins Here:
At Takeda, we are leading the digital transformation globally in the biopharmaceutical industry, leveraging technology to transform the way we develop and deliver life-changing treatments for patients. We are looking for talented individuals like you to join our dynamic team!
As we strive to become one of the most trusted, science-driven digital biopharmaceutical companies in the world, data, digital and technology (DD&T) are deeply embedded in all we do.
To accelerate our transformation, we continue our investment in data, digital and technology and further growing our digital capabilities in Japan. Our aim is to embed DD&T across our organization, to create a future-ready organization meeting the evolving needs of patients, our people, and the planet.
武田薬品は、バイオ医薬品業界のデジタルトランスフォーメーションをグローバルに牽引し、テクノロジーを駆使して患者さんの人生を変える治療法の開発・提供方法を変革しています.私たちは、このダイナミックなチームに参加してくれる、あなたのような才能ある人材を求めています！
データに基づき、成果にフォーカスした、最も信頼されるバイオ医薬品企業に変革するようにデータ、デジタル、テクノロジー（DD&T）は私たちのあらゆる活動に深く組み込まれています.
この変革を加速させるため、私たちはDD&Tへの投資を継続し、日本におけるデジタル能力をさらに高めています.私たちの目標は、DD&Tを組織全体に浸透させ、患者さん、社員、そして地球の進化するニーズに応える「未来志向の組織」を創造することです.
THE ORGANIZATION:
This role is in the Takeda Japan Innovation Center (TJIC), as part of the global network of Innovation Capability Centers (ICCs). Our ICCs focus on delivering digital solutions across Takeda and building our internal digital capabilities to ensure we are future-ready.
TJIC collaborates with the global ICCs to supports our Japan based business units and functions with cutting-edge technologies such as AI and big data. As a TJIC member, you will work closely with Japan-based business units and functions while regularly collaborating with colleagues in global ICCs to exchange knowledge and drive innovation.
Being part of TJIC offers a unique opportunity to leverage the latest data, digital and technology practices to solve complex challenges and deliver impactful solutions. You will be empowered to deepen your expertise, enhance your skills and contribute to a mission that makes a meaningful difference in people's lives worldwide.
このロールは、グローバルなイノベーション・ケイパビリティ・センター（ICC）ネットワークの一員である、タケダ・ジャパン・イノベーション・センター（TJIC）に属します.ICCは、武田薬品全体にデジタルソリューションを提供し、将来にわたって対応できる社内のデジタル能力を構築することに注力しています.
TJICは、グローバルICCと連携し、AIやビッグデータなどの最先端技術を活用して、日本を拠点とするビジネス部門や機能部門をサポートしています.TJICのメンバーとして、あなたは日本のビジネス部門や機能部門と密接に連携しながら、グローバルICCの同僚と定期的に協力し、知識を交換し、イノベーションを推進します.
TJICの一員となることは、最新のデータ、デジタル、テクノロジーの実践を活用して、複雑な課題を解決し、影響力のあるソリューションを提供するユニークな機会を提供します.あなたは専門知識を深め、スキルを向上させ、世界中の人々の生活に有意義な変化をもたらすミッションに貢献することができます.
THE OPPORTUNITY:
As a CRM DevOps Engineer, you will take ownership of high-impact projects that enhance our customer relationship platforms and drive operational excellence. You'll be at the intersection of development and operations, introducing automation, optimizing resources, and delivering robust, cutting-edge CRM solutions that support Takeda's global mission. This role not only empowers you to leverage your technical expertise and innovative mindset but also offers a collaborative environment where your contributions drive progress and innovation across the organization.
CRM DevOpsエンジニアとして、CRMシステムにおける重要なプロジェクトを成功に導く責任を担います.自動化や統合の最適化を推進し、堅牢でスケーラブルな環境を構築することで、グローバルなオペレーションに革新をもたらします.あなたの技術的専門知識を活かし、リソースの最適化や最先端のCRMソリューションの提供を通じて、Takedaが未来の医療をリードするための重要な役割を果たします.このポジションでは、協働的で生産性の高い環境の中、組織の成長とイノベーションを加速させる機会になります.
RESPONSIBILITIES:

• Participate in projects and operations of our CRM platforms, Veeva and Salesforce. Contribute to delivery within the agreed timeline, budget and quality standards.

• Implement and maintain DevOps practices for CRM solutions by establishing and managing continuous integration and continuous deployment (CI/CD) pipelines.

• Lead the resolution of issues and incidents assigned to you

• Work closely with other CRM developers, IT operations teams, and business stakeholders to streamline enhancements, bug fixes, and system upgrades.

• Create and maintain comprehensive technical documentation, guidelines, and best practices for DevOps processes and CRM solutions.

• Monitoring & Performance Optimization: Monitor application performance, automate routine tasks, and utilize analytics to ensure optimal system performance and stability.

• Use AI tools like GitHub co-pilot to improve your and the team's efficiency in programming, building and testing CRM and related applications.

• VeevaとSalesforceなど、当社のCRMプラットフォームのプロジェクトおよび運用に参加し、合意されたスケジュール、予算、品質基準内での成果達成に貢献します.

• CI/CDパイプラインの構築および管理を通じて、CRMソリューションにおけるDevOpsの実践を実装および維持します.

• 割り当てられた問題やインシデントの解決をリードします.

• CRM開発者、IT運用チーム、ならびにビジネスステークホルダーと密に連携し、機能の強化、バグ修正、システムアップグレードの円滑な実施を推進します.

• DevOpsプロセスおよびCRMソリューション向けに、包括的な技術文書、ガイドライン、ベストプラクティスを作成および維持します.

• 監視およびパフォーマンス最適化:アプリケーションのパフォーマンスを監視し、定型作業の自動化と分析の活用により、最適なシステムパフォーマンスと安定性を確保します.

• 最新のAI技術（GitHub Co-Pilot等）を使用して、ご自身とチームのプログラミング、開発、テストの生産性の向上に貢献します.

SKILLS & QUALIFICATIONS:
Essential:

• Bachelor's degree in computer science or related field.

• 3+ years of experience with CRM system (Veeva or Salesforce preferred) development or operations, or other relevant system Devops.

• Japanese language skill JLPT2+

Preferred:

• Business level English skill

• Knowledge/experience of SQL, ETL and databases. Informatica preferred.

• Domain knowledge in pharmaceutical, especially commercial.

• Experience with Service Now, Jira or other relevant tools

スキルと資格 :
必須条件:

• コンピューターサイエンス・情報工学、または関連分野の学士.

• CRMシステム（Salesforce/Veeva等）の開発または運用、またはその他の関連システムDevOpsでの3年以上の経験

• 日本語能力:日本語能力試験（JLPT）N2以上

望ましい条件:

• ビジネスレベルの英語力

• SQL、ETL、およびデータベースの知識・経験.Informatica経験歓迎

• 医薬品分野、特に商業領域に関する知識

• ServiceNow、Jira、またはその他関連ツールの使用経験

WHAT TAKEDA JAPAN CAN OFFER YOU:

• Takeda is certified as a Top Employer, not only in Japan, but also globally. No investment we make pays greater dividends than taking good care of our people.
• At Takeda, you take the lead on building and shaping your own career.
• Joining the DD&T in Japan will give you access to high-end technology, continuous training and a diverse and inclusive network of colleagues who will support your career growth.

At Takeda We Unite in Diversity:
Takeda is committed to creating an inclusive and collaborative workplace, where individuals are recognized for their backgrounds and abilities they bring to our company. We are continuously improving our collaborators journey in Takeda, and we welcome applications from all qualified candidates. Here, you will feel welcomed, respected, and valued as an important contributor to our diverse team.
Takeda Compensation and Benefits Summary:

• Allowances: Commutation, Housing, Overtime Work etc.
• Salary Increase: Annually, Bonus Payment: Twice a year
• Working Hours: Headquarters (Osaka/ Tokyo) 9:00-17:30, Production Sites (Osaka/ Yamaguchi) 8:00-16:45, (Narita) 8:30-17:15, Research Site (Kanagawa) 9:00-17:45
• Holidays: Saturdays, Sundays, National Holidays, May Day, Year-End Holidays etc. (approx. 123 days in a year)
• Paid Leaves: Annual Paid Leave, Special Paid Leave, Sick Leave, Family Support Leave, Maternity Leave, Childcare Leave, Family Nursing Leave.
• Flexible Work Styles: Flextime, Telework
• Benefits: Social Insurance, Retirement and Corporate Pension, Employee Stock Ownership Program, etc.

Important Notice concerning working conditions:

• It is possible the job scope may change at the company's discretion.
• It is possible the department and workplace may change at the company's discretion.

Locations
Tokyo, Japan
Worker Type
Employee
Worker Sub-Type
Regular
Time Type
Full time