Trainer/Quality Analyst

Sorry, this job was removed at 6:08 a.m. (EST) on Saturday, January 14, 2023
Find out who's hiring in Greater Boston Area.
See all Data + Analytics jobs in Greater Boston Area
Apply
By clicking Apply Now you agree to share your profile information with the hiring company.

Company
Federal Reserve Bank of Boston
As an employee of the Boston Fed, you will work to promote sound growth and financial stability in New England and the nation. You will contribute to communities, the region, and the nation by conducting economic research, participating in monetary policy-making, supervising certain financial institutions, providing financial services and payments, playing a leadership role in the payments industry, and supporting economic well-being in communities through a variety of efforts. The Boston Fed is one of 12 Reserve Banks and we serve all or parts of Connecticut, Maine, Massachusetts, New Hampshire, Rhode Island, and Vermont. Our mission is accomplished through our Bank's values: diversity, equity and inclusion, innovation, integrity, and leadership.
A requirement of this position is that the employee must be fully vaccinated against COVID-19 or qualify for an accommodation from the Bank's vaccination policy; individuals who are unable to be vaccinated due to a medical condition or sincerely held religious belief may request an accommodation from the Bank.
This job is eligible for remote or a hybrid schedule with some on-site work expected.
Job Summary
This position is responsible for developing and executing FRFS Payment Operations/Fedwire training and quality assurance programs. The Trainer/Analyst collaborates with the Business Analyst and department management on budget and other analytical duties in addition to the primary training responsibilities.
Principal Accountabilities

  • Develop, implement and maintain the department's training and quality program. Evaluate and monitor call logs, adherence to standard operating procedures, and quality of work performed and report to management.
  • Work with employees and management to identify on-the-job new employee orientation, individual, team and department needs. Develop and deliver a variety of formal and informal training programs both locally and across other Reserve Bank Wholesale sites.
  • Safeguard site-specific Office of Foreign Assets Control (OFAC) sanctions implementation and anti-money laundering (AML) compliance, informing and collaborating with Wholesale Operations Site (WOS) Management and Legal to implement controls.
  • Evaluate and escalate any risk associated with OFAC due diligence, through adherence to policies and training, and ensure operational isolation of potential risks.
  • Maintain a current understanding of AML, BSA, USA PATRIOT Act, money laundering, and terrorist financing issues, including policies, procedures, regulations, industry best practices, criminal typologies and developing trends through experience and training provided by management, Legal, and/or ACAMS education.
  • Coordinate with supervisors to complete COSO and Enhanced COSO testing and compile reports.
  • Assess needs and make recommendations for performance and quality improvement and training solutions to support the Wholesale business.
  • Conduct, schedule and oversee the coordination, training and execution of the quarterly business continuity testing with depository institutions and national customer support, application management, and product management.
  • Participate in local and System workgroups as appropriate.
  • Acts as backup to supervisors, participating to group chats, assisting staff with questions pertaining to off-line telephone-based transactions, Joint Custody collateral processing for state and local governments and their financial institutions.
  • Coordinate with supervisors to complete management sign-off's for staff, ensuring all checkpoints were completed and all necessary document is accurately recorded.


Other Accountabilities
Perform other duties as assigned. This position would include a rotating schedule on a weekly basis, 7:30am to 4pm and 11am to 7:30pm EST.
Supervision
This position is not required to directly supervise others.
Knowledge and Experience
Knowledge and experience normally acquired through, or equivalent to, the completion of a Bachelor's degree and a minimum of at least 2 years of job-related experience.

  • Proficient in Microsoft Office Suite
  • The ability to communicate effectively with business and technical end users from across the Bank's departments and units; must be able to handle confidential information in an appropriate manner.


The Federal Reserve Bank of Boston is committed to a diverse and inclusive workplace and to provide equal employment opportunities to all persons without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, age, genetic information, disability, or military service.
For this job, any offer of employment is contingent upon successfully passing a two-phase security screening. The first phase consists of the satisfactory completion of a physical examination (including a drug screening), reference checks, and a security investigation consisting of credit and criminal history checks.
The second phase, which might not be complete until after you begin working at the Reserve Bank, is an additional risk-based security screening determined by the risk rating of the position. Depending upon the sensitivity of the position, this phase may include, and is not limited to, work and residency eligibility verification, and personal interviews with the candidate, references, and prior employers.
All applicants must have resided in the United States for at least three (3) years.
All employees assigned to this position will be subject to FBI fingerprint/ criminal background and Patriot Act/ Office of Foreign Assets Control (OFAC) watch list checks at least once every five years.
The above statements are intended to describe the general nature and level of work required of this position. They are not intended to be an exhaustive list of all duties, responsibilities or skills associated with this position or the personnel so classified. While this job description is intended to be an accurate reflection of this position, management reserves the right to revise this or any job description at its discretion at any time.
Full Time / Part Time
Full time
Regular / Temporary
Regular
Job Exempt (Yes / No)
Yes
Job Category
Work Shift
First (United States of America)
The Federal Reserve Banks believe that diversity and inclusion among our employees is critical to our success as an organization, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool. The Federal Reserve Banks are committed to equal employment opportunity for employees and job applicants in compliance with applicable law and to an environment where employees are valued for their differences.
Privacy Notice

Read Full Job Description
Apply Now
By clicking Apply Now you agree to share your profile information with the hiring company.

Technology we use

  • Engineering
    • JavaLanguages
    • JavascriptLanguages
    • PythonLanguages
    • ReactLibraries
    • TerraformLibraries
    • RsocketLibraries
    • RDSLibraries
    • SpringFrameworks
    • NoSQLDatabases
    • aerospikeDatabases

Location

Centrally located next to Boston's South Station between the Financial District and the Boston Seaport neighborhood.

What are Federal Reserve Bank of Boston Perks + Benefits

Federal Reserve Bank of Boston Benefits Overview

The Boston Fed has very comprehensive compensation and benefits offerings, allowing us to focus on work-life balance while supporting the Bank’s primary focus - Public Service That Makes a Difference®.

In addition to great healthcare, dental, prescription, and vision coverage, the Boston Fed offers a comprehensive Employee Assistance Program (EAP), health and dependent care flexible spending accounts. These benefits are available to employees, their qualified families, and domestic partners. The Boston Fed also has an onsite, state-of-the-art fitness facility, offers season flu shots, and wellness screenings.

Culture
Volunteer in local community
The Boston Fed participates in local volunteer activities and provides each employee with two paid volunteer days.
Partners with nonprofits
Through the work of our Employee Resource Groups (ERG's) and other departments within the Boston Fed, we partner with local Non Profits as a way to give back to the communities where we live and work.
Open door policy
OKR operational model
Team based strategic planning
Pair programming
Open office floor plan
Flexible work schedule
We believe a hybrid remote/in-office arrangement is part of the future of work at the Boston Fed, which will ultimately offer more flexibility.
Remote work program
Remote work options include: • Office-based • Hybrid/scheduled • Hybrid/ad hoc • Primarily remote
Diversity
Dedicated diversity and inclusion staff
Highly diverse management team
Mandated unconscious bias training
Diversity manifesto
Diversity employee resource groups
The Boston Fed offers employees the chance to participate in employee resource groups (ERGs) and affinity groups with a specific interest. ERGs and affinity groups are a valuable component of the Bank
Hiring practices that promote diversity
We believe in the strength that comes from diverse perspectives, ideas, and approaches to solving important business problems. Our organization embraces diverse employees, constituents, and community
Health Insurance + Wellness
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Wellness programs
Team workouts
Mental health benefits
.
Financial & Retirement
401(K)
401(K) matching
Performance bonus
Child Care & Parental Leave
Childcare benefits
Federal Reserve Bank of Boston provides backup child care assistance, including tutoring, in-home childcare and virtual child care assistance.
Generous parental leave
Family medical leave
Adoption Assistance
The Bank provides up to $5,000 in reimbursement associated with the cost of adopting a child.
Restricted work hours
Return-to-work program post parental leave
Company sponsored family events
The Fed Society plans family oriented events a few times throughout the year.
Vacation + Time Off
Generous PTO
Paid volunteer time
The Federal Reserve Bank of Boston encourages employees to give back with paid volunteer time up to 16 hours a year.
Paid holidays
Paid sick days
Office Perks
Commuter benefits
The Federal Reserve Bank of Boston offers pre-tax commuter benefits for all employees through Wage Works, including a $90 subsidy toward your transit monthly passes.
Company-sponsored outings
Recreational clubs
Fitness stipend
The Bank offers a free on-site fitness center, including classes and open 24 hours a day.
Onsite gym
Professional Development
Job training & conferences
The Boston Fed offers employees professional development opportunities like onsite training courses and the ability to attend job related conferences and seminars.
Tuition reimbursement
Lunch and learns
Promote from within
Mentorship program
Continuing education stipend
Online course subscriptions available
Customized development tracks
Paid industry certifications

Additional Perks + Benefits

At a time when many organizations no longer offer a traditional pension plan, the Federal Reserve’s Retirement Plan is recognized for the value it provides in helping secure employees’ financial future during their retirement years. Fed employees are automatically enrolled in our pension plan.

More Jobs at Federal Reserve Bank of Boston

Apply Now
By clicking Apply Now you agree to share your profile information with the hiring company.
Learn more about Federal Reserve Bank of BostonFind similar jobs like this