Senior Business Intelligence Analyst at MassMutual

| Greater Boston Area
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Since 1851, MassMutual’s commitment has always been to help people protect their families, support their communities, and help one another. This is why we want to inspire people to

Live Mutual. We’re people helping people.

A career with us means you will work alongside exceptional people and be empowered to reach your professional and personal goals. Our employees are the foundation of what makes

MassMutual a strong, stable and ethical business. We seek and value unique and varied perspectives and experiences because we believe we are stronger when all voices are heard. 

We invite you to bring your bright, innovative ideas to MassMutual as we continue to help millions of Americans rely on each other.

Together, we’re stronger.

What great looks like in this role

Our ideal candidate will support the implementation of BI software and systems, including integration with databases and data warehouses. 

He/She will be responsible for the analysis, design, development, and deployment of reporting solutions

(reports, dashboards, scorecards etc.) and applying data visualizations.

Incumbents will leverage BI tools such as Tableau, SQL, SSRS, Micro Strategy, Alteryx to perform data integration, data visualization, analytics, and report development. 

Description

​​

MassMutual continues to expand its data analytics capabilities and we are looking for an experienced and highly motivated individual with strong analytics background to join our

Data Analytics team within the Enterprise Technology Experience organization! Data plays a key role at MassMutual, and as such, our Data Analytics team plays a critical role in

MassMutual’s success. The ideal candidate is team-oriented, possesses excellent communication skills, and has a solid understanding of both IT systems and underlying business

concepts to help bridge data gaps and drive standardization. We are looking for a candidate to build scalable value, assist in enhancing current infrastructure, and present actionable insights into easily digestible, and where possible, automated formats. We are looking for you to take the initiative to identify patterns and behaviors in the data

(usage, customer acquisition, etc…), all in support of a culture of data driven decision making.

This role is currently scoped as an individual contributor.

Objectives of this role

  • Advocate of Business Intelligence self-service and information management, including education and training of business users
  • Build relationships with our stakeholders to create trust, understanding, and value of analytics as a practice and strategic resource
  • Support the design, development, and implementation of our Enterprise analytics and data strategy
  • Proactively work to improve service, quality, and on-time and on-budget delivery of projects and enhancements
  • Proactively identify and solve for potential bottlenecks, blockers, and timeline shifts; building best practices through example that improve our operations along the way
  • Serves as a key partner in ensuring meaningful and measurable metrics are defined and implemented
  • Manages major responsibilities across multiple disciplines on a regular basis
  • Evaluates and recommends strategies for business intelligence activities to increase efficiencies
  • Leads and coordinates cross-functional teams
  • Manages and provides input to BI Toolset, feature development, and roadmaps
  • Identify opportunities for transparency, accountability, and areas for product improvement
  • Partner with our data engineering team to coordinate and align tasks, from stakeholder requirements to aligning operations to our organization's vision
  • Drive interactive business intelligence and reports that encourage business literacy, curiosity, and meaningful optimizations

Basic Qualifications

  • A Bachelor's degree in an analytical field (for example Science, Math, Engineering, Economics, Finance)
  • 5-7 years of progressively responsible experience in a directly related area
  • Experience in the insurance or financial industry background
  • Experience designing, modeling and deploying big data/multi-dimensional systems
  • Experience with Business Intelligence/Visualization platforms (ex. Tableau, Micro Strategy, modeling tools, databases, etc…)
  • Experience in Agile Methodology and working with large data sets
  • Understanding, manipulating and analyzing data
  • Ability to facilitate data driven decisions
  • Advanced SQL Skills
  • Experience with self-service data processing tools (SQL, R, Python)
  • Authorized to work in the USA with or without sponsorship now or in the future

Preferred qualifications

  • Master’s degree
  • 8+ years of progressively responsible experience in data analytics and visualization, business intelligence, predictive modelling, or analytical consulting
  • Experience with data management methods, analytics deployment and orchestration tools, database and visualization tools for customer facing applications
  • Understanding of mathematical, optimization and computational concepts behind analytics algorithms
  • Experience with cloud-based data processing tools.
  • Ability to verbally communicate highly technical concepts to, at times, non-technical audiences
  • Experience communicating complex and actionable concepts at a senior executive level

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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • .NETLanguages
    • JavaLanguages
    • JavascriptLanguages
    • KotlinLanguages
    • PythonLanguages
    • RLanguages
    • RubyLanguages
    • ScalaLanguages
    • BashLanguages
    • GroovyLanguages
    • D3JSLibraries
    • ReactLibraries
    • ReduxLibraries
    • Twitter BootstrapLibraries
    • Redux SagaLibraries
    • ExpressFrameworks
    • Node.jsFrameworks
    • Ruby on RailsFrameworks
    • SpringFrameworks
    • Microsoft SQL ServerDatabases
    • MongoDBDatabases
    • PostgreSQLDatabases
    • SQLiteDatabases
    • TeradataDatabases
    • Google AnalyticsAnalytics
    • OptimizelyAnalytics
    • TealiumAnalytics
    • SnowplowAnalytics
    • LookerAnalytics
    • IllustratorDesign
    • InVisionDesign
    • PhotoshopDesign
    • SketchDesign
    • Aha!Management
    • BasecampManagement
    • ConfluenceManagement
    • JIRAManagement
    • TrelloManagement
    • WordpressCMS
    • HubSpotCRM
    • SalesforceCRM
    • SendGridEmail

Location

We currently have two Boston office locations at both 470 Atlantic Ave and One Marina Park.

An Insider's view of MassMutual

What’s the vibe like in the office?

We work in an open floor plan, so there is a lot of opportunity for networking across roles, teams and levels. Everyone is very friendly and welcomes the opportunity to get to know other people on the floor.

Kristina

Digital Adoption Team Lead

What's the biggest problem your team is solving?

You don’t think of insurance as a hotbed for innovation but the very nature of our organization, Digital Experience, is to reimagine how a 168-year old company does business with its customers. Our Design team takes pride in an inclusive design process with everyone invited to provide feedback, from Product to Engineering to QA.

Maria

Digital Lead - Design

What makes someone successful on your team?

Successful people on my team are: passionate, curious, receptive, and engaged. Each team member is expected to be passionate about the work that they do, and the domains in which they practice. They are always solving unique problems and must be curious about finding new solutions.

David

Digital Lead

How do you empower your team to be more creative?

I encourage my team to embark on ‘deep work’ at least once a week on a ‘meeting-free’ designated day. We have design reviews to brainstorm alternative ways to solve business problems from a software engineering point of view. We consider self-reflection and brainstorming to be fundamental components of creativity.

Mike

Head of Data Science Software Engineering

How do your team's ideas influence the company's direction?

One of our projects is an application we built for our Investment Mgmt team called ViPER (Visualizing Investment Portfolio Enhanced Reporting). The application makes it easy to manage reports and get insights from Data Science models. Now with ~150 active users, it reflects how we’re using DS to facilitate data driven decision processes across MM.

Jasmine

Head of Data Science - Investments Domain

What are MassMutual Perks + Benefits

MassMutual Benefits Overview

At MassMutual, employees have the opportunity to earn a competitive salary and bonus, enroll in an
array of benefits, and participate in programs and services that support healthy lifestyles, assist them
in building financial security for themselves and their families and help them live well-balanced lives.

Culture
Volunteer in local community
Every action supporting a common cause is meaningful, and our employees make a difference in their own communities through our Matching Gift, Matching Time and Volunteer Time Off Programs.
Partners with Nonprofits
Every year, MassMutual and the MassMutual Foundation invest more than $20 million focused on advancing economic opportunity.
Intracompany committees
Daily stand up
Team owned deliverables
Open office floor plan
Diversity
Dedicated Diversity/Inclusion Staff
Highly diverse management team
More than half of our Board of Directors are comprised of women and people of color, making it one of the most diverse groups in the industry.
Unconscious bias training
Diversity manifesto
Someone's primary function is managing the company’s diversity and inclusion initiatives
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
A health care flexible spending account (FSA) allows employees to save money on a before-tax basis for eligible medical, dental and vision expenses, subject to IRS limits.
Disability Insurance
For details on short term and long term disability insurance please visit https://www.massmutual.com/-/media/files/employee_benefits.pdf
Dental Benefits
Basic Dental covers preventive and basic restorative care; Major Dental covers all that Basic covers, plus restorations and orthodontia (limits apply).
Vision Benefits
Health Insurance Benefits
To learn more about our Health and Welfare Benefits please visit: https://www.massmutual.com/-/media/files/employee_benefits.pdf
Life Insurance
For more information about our Life Insurance Benefits please visit: https://www.massmutual.com/-/media/files/employee_benefits.pdf
Wellness Programs
Onsite Gym
Retirement & Stock Options Benefits
401(K)
In addition to our 401(k), MassMutual a cash balance plan that provides an account-based pension benefit based on accruals of pay credits and interest credits.
401(K) Matching
Performance Bonus
Match charitable contributions
Every action supporting a common cause is meaningful, and our employees make a difference in their own communities through our Matching Gift and Matching Time Programs.
Child Care & Parental Leave Benefits
Child Care Benefits
Dependent care flexible spending account to allow you to set aside before tax dollars to pay for certain eligible child care expenses.
Generous Parental Leave
Leave for birth mothers of 18 weeks of fully paid leave. Non-birth mothers, fathers and adoptive parents eight weeks of fully paid parental leave.
Flexible Work Schedule
Flexible work arrangements, including telecommuting, are available in many departments across the company.
Family Medical Leave
Caregiver leave: Up to two weeks paid leave to care for a loved one. Bereavement Leave: 15 days of paid time off to grieve the loss of a loved one with the employee defining who the loved one is.
Adoption Assistance
Vacation & Time Off Benefits
Generous PTO
Paid holidays: 9 fixed and 1 floating. Vacation: starts at 19 vacation and personal days per calendar year, with increases at 5-year service intervals.
Paid Volunteer Time
Three days of paid time off is available to employees annually to give back to their communities, by sharing their time and talent with a cause close to their heart.
Paid Holidays
Paid Sick Days
Occasional illness: up to 5 days per calendar year.
Perks & Discounts
Casual Dress
Commuter Benefits
Professional Development Benefits
Job Training & Conferences
Tuition Reimbursement
Lunch and learns
Cross functional training encouraged
Promote from within
Online course subscriptions available
Customized development tracks
Paid industry certifications

Additional Perks + Benefits

To learn more about our comprehensive benefits please visit: https://www.massmutual.com/-/media/files/employee_benefits.pdf

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