Production Operations Analyst
THE ROLE:
We’re looking for…
A Production Operations Analyst who is highly analytical and collaborative role that will influence improvement priorities, related decisions and support implementation efforts. S/he will collaborate regularly with department managers to support the definition of data, metrics and processes required to analyze the efficiency and quality of operational tasks. S/he will be responsible for regularly analyzing metrics at the weekly, monthly and quarterly level to provide actionable insights across the organization. The Production Operations Analyst will initiate efforts to identify areas of opportunity, determine ROI, and create subsequent business cases, with the support of management. S/he will participate in the execution of new projects required to support strategic initiatives, efficiencies, quality initiatives and ongoing process improvement.
What you’ll accomplish…
- Prepares weekly, monthly and quarterly department analyses. Review key findings with manager and production leadership team
- Creates metric reporting needs with production management and maintains data tracking for all critical production reporting needs
- As a process owner for Production Metrics, identifies processes, and/or improvements, to effectively and accurately collect metric data, calculate and report metrics
- Supports production management team with capacity planning, budgeting and forecasting
- Works with manager to define and create operational metrics focused on quality, efficiency and cost. Participates in discussions to ensure metrics and ROI inform management decisions. Evaluates KPI’s and recommends changes to production management team.
- Performs modeling and cost / benefit analysis to review key business drivers and productivity against department KPI’s and budget. Maintains and updates historical business data to inform future decision-making and planning.
- Supports the cross-department prioritization process and partner with your manager to ensure consistent communication of project priorities across the Production department.
- Collaborates with Production management team to define and build new processes understanding effort and impact of change and establishes key performance indicators.
- Achieves results by identifying common goals and shared interests; demonstrates an ability to influence key stakeholders.
- A change agent, leading and influencing efforts across the organization. Working with department managers, implements new standards and processes focusing on improved operational efficiency. Provides support to implement efforts such as training and communication.
THE RIGHT FIT:
You have…
- A minimum of 3-5 years related experience in an analytical and/or continuous improvement role
- 3 or years’ experience in analysis including, operational analysis, ROI analysis, capacity forecasting and modeling, etc.
- e-Commerce experience highly valued
- Creative thinking, exceptional analytical skills coupled with solid business foundation and ecommerce operational experience a plus
- Proven experience effectively instilling new processes or changes across an organization; provided solid data and facts to support efficiency or quality improvements
- Excellent Excel (experience with V-Lookups, Pivot Tables, Macros, complex formulas) and PowerPoint skill
- Experience with Business Intelligent tools (e.g. Tableau) not required but a plus
- Understands how to best structure data and create a database to support analysis objectives
- Understanding and experience with Lean / Six Sigma methodologies preferred
- E-commerce, Retail, brand, or photo / ad production experience a plus
- Ability to handle multiple projects simultaneously and to deliver projects and results within tight timelines
- Effectively influences and collaborates up, down and across the organization
- Truly motivated by solving process and figuring out solutions
- An innovative, positive, and self-directed attitude
- Excellent verbal and written communication skills
- Enthusiastic, innovative, collaborative attitude
ABOUT US:
Rue La La combines world-class merchandising, technology and marketing to create the most engaging and satisfying online shopping experience available. Each day, 16+ million loyal Members turn to Rue La La for everything from women, men and children's apparel and accessories to home décor and exclusive experiences. Our approach to retail brings excitement to online shopping in a way that not only strategically supports our brand partners, but also inspires our Members daily.
This Company is an equal opportunity employer, and selects individuals best matched for the job based upon job-related qualifications regardless of race, religion, color, creed, sex, sexual orientation, age, ancestry, national origin, gender identity, genetic information, disability, pregnancy, veteran or military status or any other status or characteristic protected by law