Production Operations Analyst

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THE ROLE:

We’re looking for…

A Production Operations Analyst who is highly analytical and collaborative role that will influence improvement priorities, related decisions and support implementation efforts. S/he will collaborate regularly with department managers to support the definition of data, metrics and processes required to analyze the efficiency and quality of operational tasks. S/he will be responsible for regularly analyzing metrics at the weekly, monthly and quarterly level to provide actionable insights across the organization. The Production Operations Analyst will initiate efforts to identify areas of opportunity, determine ROI, and create subsequent business cases, with the support of management. S/he will participate in the execution of new projects required to support strategic initiatives, efficiencies, quality initiatives and ongoing process improvement.

What you’ll accomplish…

  • Prepares weekly, monthly and quarterly department analyses. Review key findings with manager and production leadership team
  • Creates metric reporting needs with production management and maintains data tracking for all critical production reporting needs
  • As a process owner for Production Metrics, identifies processes, and/or improvements, to effectively and accurately collect metric data, calculate and report metrics
  • Supports production management team with capacity planning, budgeting and forecasting
  • Works with manager to define and create operational metrics focused on quality, efficiency and cost. Participates in discussions to ensure metrics and ROI inform management decisions. Evaluates KPI’s and recommends changes to production management team.
  • Performs modeling and cost / benefit analysis to review key business drivers and productivity against department KPI’s and budget. Maintains and updates historical business data to inform future decision-making and planning.
  • Supports the cross-department prioritization process and partner with your manager to ensure consistent communication of project priorities across the Production department.
  • Collaborates with Production management team to define and build new processes understanding effort and impact of change and establishes key performance indicators.
  • Achieves results by identifying common goals and shared interests; demonstrates an ability to influence key stakeholders.
  • A change agent, leading and influencing efforts across the organization. Working with department managers, implements new standards and processes focusing on improved operational efficiency. Provides support to implement efforts such as training and communication.

THE RIGHT FIT:
You have…

  • A minimum of 3-5 years related experience in an analytical and/or continuous improvement role
  • 3 or years’ experience in analysis including, operational analysis, ROI analysis, capacity forecasting and modeling, etc.
  • e-Commerce experience highly valued
  • Creative thinking, exceptional analytical skills coupled with solid business foundation and ecommerce operational experience a plus
  • Proven experience effectively instilling new processes or changes across an organization; provided solid data and facts to support efficiency or quality improvements
  • Excellent Excel (experience with V-Lookups, Pivot Tables, Macros, complex formulas) and PowerPoint skill
  • Experience with Business Intelligent tools (e.g. Tableau) not required but a plus
  • Understands how to best structure data and create a database to support analysis objectives
  • Understanding and experience with Lean / Six Sigma methodologies preferred
  • E-commerce, Retail, brand, or photo / ad production experience a plus
  • Ability to handle multiple projects simultaneously and to deliver projects and results within tight timelines
  • Effectively influences and collaborates up, down and across the organization
  • Truly motivated by solving process and figuring out solutions
  • An innovative, positive, and self-directed attitude
  • Excellent verbal and written communication skills
  • Enthusiastic, innovative, collaborative attitude

ABOUT US:

Rue La La combines world-class merchandising, technology and marketing to create the most engaging and satisfying online shopping experience available. Each day, 16+ million loyal Members turn to Rue La La for everything from women, men and children's apparel and accessories to home décor and exclusive experiences. Our approach to retail brings excitement to online shopping in a way that not only strategically supports our brand partners, but also inspires our Members daily. 

This Company is an equal opportunity employer, and selects individuals best matched for the job based upon job-related qualifications regardless of race, religion, color, creed, sex, sexual orientation, age, ancestry, national origin, gender identity, genetic information, disability, pregnancy, veteran or military status or any other status or characteristic protected by law

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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
  • People Operations
    • C#Languages
    • C++Languages
    • CSSLanguages
    • JavaLanguages
    • JavascriptLanguages
    • KotlinLanguages
    • Objective-CLanguages
    • PythonLanguages
    • RLanguages
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    • SqlLanguages
    • SwiftLanguages
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    • ReactLibraries
    • ReduxLibraries
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    • HadoopFrameworks
    • KubernetesFrameworks
    • Node.jsFrameworks
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    • Microsoft SQL ServerDatabases
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    • MySQLDatabases
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    • AWS (Amazon Web Services)Services
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    • Google AnalyticsAnalytics
    • TableauAnalytics
    • FigmaDesign
    • MiroDesign
    • PhotoshopDesign
    • ConfluenceManagement
    • Google DriveManagement
    • Google DocsManagement
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    • SmartsheetManagement
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    • NotionManagement
    • DocuSignCRM
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    • Salesforce Marketing CloudEmail
    • Media RadarLead Gen
    • SlackCollaboration
    • ZoomCollaboration

Location

Our Boston office is located in between the Seaport District and South Boston in historic Fort Point Channel. We're in walking distance from the Broadway Red Line Stop with easy access to the commuter rail, including shuttle service to and from North and South Station.

An Insider's view of Rue Gilt Groupe

How would you describe the company’s work-life balance?

I really appreciate Rue Gilt Groupe’s work-life balance. Our marketing team norms include limiting lunchtime meetings and after-hours emails, so there’s a distinction between work and personal time. Additionally, RGG’s flexible time-off policy and Summer Fridays mean Associates can take vacation, sick, and personal days as they want or need to.

Cade

Senior Analyst, Digital Marketing

What does your typical day look like?

The Boston studio is an unparalleled experience as a studio. I’m infused daily with creative positive energy. It’s a special place where collaboration thrives. It’s fashion boot camp. We are a small, tight, passionate group collaborating daily to produce impactful imagery. As a studio photographer, I’m challenged to deliver and raise the bar.

Greg

Studio Photographer

How has your career grown since starting at the company?

Over the years, the flexibility to grow and learn at RGG has afforded me several opportunities to learn about blending data, strategy and consumer behaviors. My Rue Gilt Groupe journey has led me from retention marketing to analytics to growth marketing, and I picked up a whole set of new skills at every turn.

Neha

Director of Growth Marketing

How do your team's ideas influence the company's direction?

By figuring out how to make the consumer journey a better experience for our members, we can actually drive revenue and help grow the business. I love learning about our members and figuring out how to make them happy.

Kayla

Manager, Business Analytics

What is your vision for the company?

The reason I came here is that I believed in and loved the company’s vision and mission – and now I love it even more! The people here are our best asset, and we practice our values: Kind, Collaborative, Tenacious, Innovative, Passionate, and Empowered, every day to inspire each other to be the best we can at what we do!

Andrea

VP, European Luxury Fashion, Beauty, and Footwear Divisions

What are Rue Gilt Groupe Perks + Benefits

Rue Gilt Groupe Benefits Overview

- 25% Off Rue La La & Gilt plus 15% Shop Premium Outlets
- Free Shipping & Personal Concierge Assistance
- Pre-Tax Commuting Costs
- Referral Bonus
- Learn @ RGG, Robust Training Program
- Wellness
- Community Service Days + Company Wide Volunteer Day
- Hybrid Work Schedules
- Flexible Time Off & Summer Flex Hours
- Rewards & Recognition

Plus… Bagel Days, Free Coffee, In-Office & At-Home Events, Random Surprise And Delights, And Your Birthday Off!

Culture
Volunteer in local community
Partners with nonprofits
Rue Gilt Group has ongoing relationships with NAACP, American Nurses Foundation, BCRF, GLSEN, Project Glimmer and the Trevor Project. :
Open door policy
OKR operational model
Team based strategic planning
Open office floor plan
Day off for your birthday
Hybrid work model
In-person all-hands meetings
Summer hours
Employee awards
Flexible work schedule
Remote work program
Diversity
Mandated unconscious bias training
Diversity manifesto
Diversity employee resource groups
Hiring practices that promote diversity
We are committed to fostering an inclusive environment where every associate has opportunity to learn, grow, and bring their full self to work.
Health Insurance + Wellness
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Wellness programs
Associates can participate in "Wellness Wednesday" which is a company wide physical activity at home or in a group.
Financial & Retirement
401(K)
401(K) matching
Company equity
Performance bonus
Charitable contribution matching
Child Care & Parental Leave
Generous parental leave
4 months fully paid!
Family medical leave
Return-to-work program post parental leave
Vacation + Time Off
Unlimited vacation policy
Paid volunteer time
Paid holidays
Paid sick days
Flexible time off
Bereavement leave benefits
Office Perks
Commuter benefits
Company-sponsored outings
Some meals provided
Company-sponsored happy hours
Mother's room
Professional Development
Job training & conferences
Lunch and learns
Promote from within
Mentorship program
Customized development tracks

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