Head of Customer Data Management Platform

| Greater Boston Area

The Data Engineering group in the Customer Experience organization is seeking an outstanding leader to drive the company’s data strategy supporting MassMutual’s customer data management capabilities. The successful candidate will lead and expand a team charged with implementing a modern, customer data management platform.

Responsibilities

  • Lead a team of data engineers and software developers

  • Create, maintain, and extend a customer data model (logical and physical)

  • Oversee the design, deployment, and maintenance of a data integration and entity resolution (match/merge) pipeline

  • Oversee the design, deployment and maintenance of API services

  • Collaborate with other leaders to select technology, define standards, and optimize delivery processes

  • Develop and oversee legacy system migration strategy

  • Oversee operations, performance and optimization of the platform

  • Oversee software development best practices

  • Stay current on industry trends and technologies

Skills & Experience

  • 7+ years overall experience developing software and working with master data management systems

  • 3+ years experience managing teams of data engineers and software developers

  • 3+ years experience working with and managing big data and database technology platforms (databases, API’s, entity resolution algorithms)

  • Exceptional communication and interpersonal skills

  • Ability to work across organizations and form cross functional teams

  • Strong understanding and practice of agile software development processes

  • Experience in the insurance and financial industries

  • Strong analytical, process-oriented, and problem-solving skills

  • Ability to create and maintain strategic stakeholder relationships

  • Experience with vendor management and technology selection

  • Must be eligible to work in the US without sponsorship

Education

  • Bachelor’s degree in Computer Science or related field (advanced degree preferred)

Read Full Job Description

Technology we use

  • Engineering
  • Product
    • .NETLanguages
    • JavaLanguages
    • JavascriptLanguages
    • KotlinLanguages
    • PythonLanguages
    • RubyLanguages
    • ScalaLanguages
    • BashLanguages
    • GroovyLanguages
    • D3JSLibraries
    • ReactLibraries
    • ReduxLibraries
    • Twitter BootstrapLibraries
    • Redux SagaLibraries
    • ExpressFrameworks
    • Node.jsFrameworks
    • Ruby on RailsFrameworks
    • SpringFrameworks
    • Microsoft SQL ServerDatabases
    • MongoDBDatabases
    • PostgreSQLDatabases
    • SQLiteDatabases
    • TeradataDatabases
    • Google AnalyticsAnalytics
    • OptimizelyAnalytics
    • TealiumAnalytics
    • SnowplowAnalytics
    • LookerAnalytics
    • IllustratorDesign
    • InVisionDesign
    • PhotoshopDesign
    • SketchDesign
    • Aha!Management
    • BasecampManagement
    • ConfluenceManagement
    • JIRAManagement
    • TrelloManagement

Location

470 Atlantic Avenue, Boston, MA 02110

An Insider's view of MassMutual

How do you collaborate with other teams in the company?

As a Product Owner, I spend most of my time collaborating with others across different business units. On any given day, I could be spending time brainstorming design concepts of upcoming features with our design team or assisting them with presenting these concepts to outside users as part of our user testing process.

Ryan

Digital Product Owner

What makes someone successful on your team?

Successful people on my team are: passionate, curious, receptive, and engaged. Each team member is expected to be passionate about the work that they do, and the domains in which they practice. They are always solving unique problems and must be curious about finding new solutions.

David

Digital Lead

What’s the vibe like in the office?

We work in an open floor plan, so there is a lot of opportunity for networking across roles, teams and levels. Everyone is very friendly and welcomes the opportunity to get to know other people on the floor.

Kristina

Digital Product Manager

What are MassMutual Perks + Benefits

MassMutual Benefits Overview

At MassMutual, employees have the opportunity to earn a competitive salary and bonus, enroll in an
array of benefits, and participate in programs and services that support healthy lifestyles, assist them
in building financial security for themselves and their families and help them live well-balanced lives.

Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Child Care & Parental Leave Benefits
Child Care Benefits
Generous Parental Leave
Adoption Assistance
Vacation & Time Off Benefits
Generous PTO
Paid Volunteer Time
Paid Holidays
Paid Sick Days
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