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Boston, MA

Head of Business Analytics, Supply Chain Replenishment at Chewy

| Greater Boston Area
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Chewy is growing at a rapid pace. Our approach of thinking about our customers first and ability to move fast has created a large opportunity to rethink and redesign our supply chain optimization frameworks from ground up. If the opportunity to create a best in class supply chain network, make a large business impact, and deliver large scale savings intrigue you, we will want to talk to you.

Chewy’s Supply Chain Research and Planning team is looking for a Head of Business Analytics, Supply Chain Replenishment to help us transition to best in class supply chain systems and lead our efforts in building the next generation of replenishment systems and mechanisms. You will partner with cross functional and senior leaders within Supply chain and merchandizing team to develop actionable insights to drive our product and science roadmap.

The successful candidate is one who thrives in a fast-paced, ambiguous environment, has a strong understanding of business and operational needs, algorithmic concepts and is comfortable working in a hybrid technical/science/analytics/product team. The candidate is passionate about solving real business problems using cutting-edge analytics and technology. You will develop a team culture that encourages innovation, analytical rigor, and ties it back to “so what”.

In addition, you are skilled at anticipating bottlenecks, providing escalation management, balancing business needs with technical constraints, and taking calculated risks to maximize business benefit. You have an ability to focus on cross functional communication to have clear visibility on key decisions, roadmap, and project statuses. You are not only passionate about delivering extensible, on-time solutions, but should also be obsessed with contributing to the development of high-performance teams through rigorous goal-setting, disciplined attention to performance metrics, continuous process improvement and mentorship.


What You’ll Do: 

  • Lead development of best-in-class measurement frameworks and KPIs for evaluating effectiveness of our replenishment strategies, and identifying opportunities to improve inventory optimization
  • Partner directly with cross-functional and senior leadership to prioritize and deliver Supply Chain analytics initiatives across multiple functional groups and stakeholders  
  • Proactively anticipate the analytics needs and build frameworks, tools, and solutions to facilitate insights, data retrieval, and self-serve analytics
  • Proactively measure and analyze business trends and deliver actionable insights and recommendations
  • Lead recurring business reviews to share insights and drive actions to improve customer experience and key strategic metrics
  • Deliver clear data driven insights in both verbal and written form
  • Lead multiple analytics team members in developing reports, managing data processes, and delivering analyses across all categories, vendors, brands, and items
  • Mentor, coach, and develop analytics team members

What You'll Need:

  • Bachelor’s degree in Supply Chain, Business, Finance, Math, Engineering, Statistics, Economics or a related degree with analytics and quantitative emphasis; MBA or MS preferred 
  • Minimum 10+ years delivering analytics tools and insights in an ecommerce or retail setting
  • Strong leadership skills with minimum of 6 years managing people
  • Strong understanding of Ecommerce and supply chain concepts such as replenishment, inventory optimization, selection, forecasting, fulfilment, capacity planning, etc.
  • Exemplary stakeholder management and prioritization skills using systems, processes, and scalable frameworks
  • Proven experience delivering large scale analytics initiatives on tight timelines
  • Exemplary written and verbal communication skills using data to recommend and drive actions
  • Experience building business cases for products and features, and analyzing performance
  • High degree of proficiency creating and interpreting business metrics, executing complex analyses, and connecting multiple data sources to explain business performance
  • Superior attention to detail and experience building processes to validate data integrity
  • Passion for data and an obsession to use data to drive value for customers and business
  • Position may require travel


  • MBA, MS in Analytics, or equivalent advanced academic degree
  • Advanced technical skills using R, Python, or other programming languages
  • Data modeling experience in Merchandising, Finance, Retail/Ecommerce
  • Demonstrated ability to balance the high standards with the need to move fast
Chewy is committed to equal opportunity. We value and embrace diversity and inclusion of all Team Members.
If you have a disability under the Americans with Disabilities Act or similar law, or you require a religious accommodation, and you wish to discuss potential accommodations related to applying for employment at Chewy, please contact [email protected] 
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Where we are

Located in the Fort Point neighborhood, home to many of Boston's hip and upcoming restaurants along with emerging technology companies.

Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • JavaLanguages
    • JavascriptLanguages
    • KotlinLanguages
    • PHPLanguages
    • RLanguages
    • ScalaLanguages
    • SqlLanguages
    • SwiftLanguages
    • jQueryLibraries
    • VueJSLibraries
    • AngularJSFrameworks
    • DjangoFrameworks
    • HadoopFrameworks
    • Node.jsFrameworks
    • SpringFrameworks
    • GRPCFrameworks
    • Microsoft SQL ServerDatabases
    • MySQLDatabases
    • OracleDatabases
    • PostgreSQLDatabases
    • RedisDatabases
    • VerticaDatabases
    • AerospikeDatabases
    • Google AnalyticsAnalytics
    • BalsamiqDesign
    • IllustratorDesign
    • InVisionDesign
    • PhotoshopDesign
    • SketchDesign
    • UXPinDesign
    • ConfluenceManagement
    • JIRAManagement
    • dotCMSCMS

What are Chewy Perks + Benefits

Chewy Benefits Overview

We offer competitive salaries and 401k, unlimited time off, comprehensive medical, dental, and vision benefits, in addition to wellness programs, online communities, and resources for improved physical and mental health... enabling you to be your best self - in and outside of work. With mentorship programs, employee resource groups, cross-functional job trainings, events, and customized development tracks for advancement, we're proud to help develop and promote our team members from within.

True to our business, we're pet-friendly and have fun pet-related perks like Paw-ternity leave for new pup parents and Chewy employee discounts. We offer countless volunteer opportunities, recreational club teams, company outings, happy hours, and team events to enable you to bond with fellow Chewtopians and have some fun!

Volunteer in local community
Partners with Nonprofits
Friends outside of work
Eat lunch together
Intracompany committees
Daily sync
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Pair programming
Open office floor plan
Dedicated Diversity/Inclusion Staff
Highly diverse management team
Unconscious bias training
Diversity manifesto
Diversity Employee Resource Groups
Hiring Practices that Promote Diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
We offer a commuter transit, parking, and dependent care FSA.
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Pet Insurance
Wellness Programs
Mental Health Benefits
Retirement & Stock Options Benefits
401(K) Matching
Company Equity
Performance Bonus
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Remote Work Program
We're currently 100% remote due to caution and care for the health & well-being of our team. Post-pandemic, we plan to operate in a combination of onsite and remote, with logistics still being defined
Family Medical Leave
Return-to-work program post parental leave
Vacation & Time Off Benefits
Unlimited Vacation Policy
Paid Holidays
Paid Sick Days
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
Company Outings
Game Room
Stocked Kitchen
Some Meals Provided
Happy Hours
Pet Friendly
Recreational Clubs
Chewy sponsors office sports leagues year-round.
Relocation Assistance
Professional Development Benefits
Job Training & Conferences
Diversity Program
Lunch and learns
Cross-functional lunch and learns.
Cross functional training encouraged
Promote from within
Mentorship program
Time allotted for learning
Online course subscriptions available
Customized development tracks

An Insider's view of Chewy

What’s the vibe like in the office?

Fast paced! We work in "doggy-years" here. It's a place where talent and hard work is valued and where team members can think big and can bring their dreams to life.


Senior Technical Recruiter

What kinds of technical challenges do you and your team face?

At Chewy, one of our operating principles is Accelerate Time. We release new features weekly, fail fast, and iterate often to bring incremental progress quickly to our Pet Parents. Our success is driven by a customer first mentality, a culture of collaboration, and empowering individuals and teams.


Associate Director, Product Management

How does the company support your career growth?

Chewy gives a significant amount of freedom and autonomy to do your best work. I am able to pursue the most important objectives, and work that I really enjoy. It’s an amazing feeling to see your hard work pay off immediately and have a positive impact on the team—and something that makes life at Chewy really unique!


Human Resources Business Partner

How do you make yourself accessible to the rest of the team?

Aside from the standard 1x1s and team meetings: 24/7 via text, email, chat, voice and during business hours by walking around the office engaging in conversation, listening to current challenges and proposed solutions.


VP, Software Engineering

What projects are you most excited about?

Collaborating with so many different teams on a daily basis and seeing how we all come together to help pet parents find the products that they need for their pets.


Senior Integrated Marketing Manager

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