Director of People Analytics

| Greater Boston Area
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The Opportunity:

The Director, People Analytics is a customer-facing role within the Workhuman IQ team.  This position is responsible for contributing to the development of data-driven thought leadership for Workhuman with supporting analytics and research, delivered in a compelling way for multiple client audiences. This person also consults directly with clients to uncover and understand the correlations between recognition and performance data and results with other business goals including retention, engagement, safety, quality, productivity and more.

The Director, People Analytics typical responsibilities include leading an analytics team to create proactive original research and analysis on the latest human resource topics, as well as leading people analytics consulting engagements with senior HR leaders from F1000 companies.  This leader is also responsible for uncovering insightful trends and packaging those elements into compelling resources for clients such as business cases, workshops, training and educational content, and other communications mechanisms.  This person will be an important leader in helping to shape Workhuman’s analytics efforts with clients and the HR industry at large.

This role also works closely in partnership with Workhuman’s Customer Success, Sales, HR, Marketing and Product teams, providing consultation to drive thought leadership in support of our mission to move our industry forward by striving to become leaders in thought, technology, innovation, and global ability.

Reporting to: Global Head of Analytics & Executive Director, Workhuman IQ

Location: Framingham, MA

What You Will Be Doing:

  • Create new ways of presenting customer success and benchmarks in terms of recognition received/given.
  • Continually develop new models and methods for evaluating existing data or correlating new data to existing materials. Be the “go-to” source internally for positioning, advanced data analysis, and messaging/new thinking driven from that analysis by everyone from our top Executive to Product, to Customer Success Managers, to Sales, and Marketing.
  • Lead the company’s research efforts, both original and with partners, to ensure research and data requirements are fully understood, actioned, and shared in a compelling way. Become intimately familiar with all customer and product data sources across the company to facilitate best of use of the knowledge available to us and counsel on ways to improve these data sources over time.
  • Proactively plan for development of new methodologies for how the HR industry measures success, through appropriate research partnerships.
  • Bring credibility to Workhuman through Organizational Development background, models, and rigorous application of data science principles.
  • Conduct/participate in proactive research through the creation of survey instruments, analysis of results and correlation with other industry findings and client benchmarking to draw relevant insights.
  • Conduct reactive research by monitor relevant industry analysts, bloggers, reporters and other third-party outlets for industry news, trends, research and affiliated information.
  • Engage with customers in a consultative capacity to uncover and understand the impact of recognition on achievement of key business goals including, but not limited to, engagement, retention, performance, productivity, quality and safety.
  • Benchmark customer experiences against best practices to drive understanding of success drivers through recognition.
  • Incorporate research findings into thought leadership direction and positioning for clients on ROI Project and on how to understand impact of recognition on overall business goals.
  • Stay current with and contribute to employee recognition and related human resources trends and research, including Workhuman blogs, white papers, and webinars.
  • Collaborate with team members and others within Workhuman to ensure latest and most relevant industry findings and customer results are presented in an adult educational, and appealing way.
  • Other related duties and projects as assigned.
  • Travel up to 20% required

The Skills You Will Bring:

  • 10+ years of experience in research, people analytics, with customer- and market-focused writing
  • Proactive and creative approach to problem solving, developing innovative solutions or new approaches in a very fast-moving environment
  • Ability to connect with external stakeholders and customers by influencing mindsets and inspiring through data
  • Knowledge of and experience in the HR industry highly desired
  • Proven ability to create original analytical insights from business requirements through high impact findings.
  • Prior experience consulting experience with HR leaders
  • Ability to read and absorb a great deal of information, translating and condensing it into meaningful and useful content for various audiences
  • Excellent people management skills (at least 4 years of people management experience); directly manage, inspire, and coach a team of data analysts.
  • Experience working with and managing large datasets, from both quality and linkage perspectives
  • Intermediate knowledge of basic statistical analyses (including linear and logistic regression, cross-tabulations, and ANOVAs)
  • Previous experience with statistical software (SPSS, SAS, R) or database languages (SQL)
  • Strong interest and understanding of people (HR) data and systems a plus
  • Familiarity with advanced statistical techniques (clustering, decision trees, etc.) are a plus
  • Demonstrated ability to work in a dynamic team environment
  • Demonstrated ability to effectively manage multiple projects and deadlines
  • Advanced degree in Industrial/Organizational Psychology, Human Resources or related field required

Who We Are:

At Workhuman, we love what we do because we’re shaping the future of work through our people and technology. Our human cloud-based applications are helping some of the world’s leading global brands connect culture to shared purpose. The Workhuman Cloud empowers employees to thank, talk and celebrate each other, creating an environment that sparks gratitude and human connection while increasing employee engagement and productivity. 

Here you can be yourself, learn, and grow with some of the best people you’ll ever meet. Be inspired to do your best work, celebrate life’s most meaningful moments, and truly experience the benefits of an award-winning workplace. 

  • Workhuman® is used by millions of employees across 160 countries.
  • Our core values are; Respect, Determination, Innovation and Imagination.
  • We are #2 Great Place to Work in Ireland for the 2018 medium-sized workplace category and have been named one of the 2018 Top Places to Work in Massachusetts by the Boston Globe.
  • Check out our state-of-the-art offices in Framingham, MA and Dublin, Ireland.

Perks & Benefits for our Happy Healthy Humans:

  • Comprehensive Health Plans 
  • Fully paid parental leave (12-week maternity/4-week paternity) effective day 1
  • Peer-to-peer recognition program 
  • 401(k)
  • Tuition Reimbursement 
  • Commuter bus from downtown Boston
  • On-site fitness center
  • Wellness rewards and reimbursements
  • Fully stocked kitchen (cold brew on tap - snacks and coffee machines as far as the eye can see…) 
  • Regular celebrations for employees, families and special guests

 

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Location

We're located on Crossing Boulevard, right off of Rt. 9 in Framingham. Our office is easily accessible from Rt. 9, Rt. 495, and Rt. 90.

An Insider's view of Workhuman

What’s the vibe like in the office?

Since day one, Workhuman has never felt like “going to work.” It’s a place where you can genuinely be yourself, and there is no shortage of helping hands or energy in the office. The creativity and collaboration found within these walls is unparalleled. There is no idea too big or too small to bring to the table- no matter who is sitting at it.

Alyssa

Ecommerce Specialist, Merchandise

How do you collaborate with other teams in the company?

Collaboration is a core part of our team’s daily life; we work closely with everyone from Product Management and Engineering to Customer Success and Sales. With the teams split between Framingham and Dublin, we’re regularly using new tools with different teams to improve our ability to brainstorm and communicate user flows.

Adam

Director, Product Strategy

How has your career grown since starting at the company?

I started my business development role here with just 6 months of software sales experience. My manager knew my aspirations of becoming a Sales Exec. and helped me achieve this goal in less than 2 years. At Workhuman, not only are you given the technology to be successful, but you have amazing resources around you to grow professionally.

Bobby

Corporate Sales Executive

What's the biggest problem your team is solving?

Workhuman is not only in the business of changing the future of work for other companies, we are already thriving in that state ourselves. It’s so exciting to join a group of brilliantly passionate employees who are genuine, kind, and grateful to each other and working together on our mission to bring others into this human movement.

Erica

People Analytics Consultant

What are Workhuman Perks + Benefits

Culture
Volunteer in local community
Employees are encouraged to plan and participate in philanthropic activities through the Workhuman Gives program.
Partners with Nonprofits
Previous partnerships have included Catie's Closet, Girls Inc., Tech Gives Back, and the Department of Child and Family Services.
Friends outside of work
Eat lunch together
Open office floor plan
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Short term and long term disability benefits are available
Dental Benefits
Vision Benefits
Health Insurance Benefits
Health insurance is provided by Blue Cross Blue Shield of MA and includes prescription drug coverage. Workhuman also provides deductible reimbursements via our health reimbursement arrangement.
Life Insurance
Wellness Programs
Onsite Gym
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Eligibility rules apply.
Performance Bonus
Quarterly performance bonuses as well as ongoing employee recognition bonuses are available.
Child Care & Parental Leave Benefits
Child Care Benefits
Dependant Day Care FSA Available
Generous Parental Leave
We provide up to 12 weeks of parental leave for the primary caretaker. Workhuman also provides 4 weeks of leave for the secondary caretaker, or for adoption/foster.
Flexible Work Schedule
Workhuman encourages employees to find the work-life blend that meets their needs.
Family Medical Leave
Company sponsored family events
Workhuman hosts seasonal events where employees can invite their family members and children to attend.
Vacation & Time Off Benefits
Generous PTO
Paid Volunteer Time
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Company Outings
Game Room
Our game room includes Foosball, Shuffle Board, Video Games.
Stocked Kitchen
Parking
We offer employees Free on-site garage parking.
Fitness Subsidies
Professional Development Benefits
Job Training & Conferences
Tuition Reimbursement
Time allotted for learning
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