Director of Data Management & Delivery Operations

| Greater Boston Area

At MassMutual, we’re passionate about helping millions of people find financial freedom and this passion has driven our approach to developing meaningful experiences for our customers. The Data Engineering team, part of MassMutual’s Enterprise Technology Experience organization, is comprised of highly skilled, collaborative problem solvers who are motivated to create innovative solutions that exceed the changing needs of our customers and move MassMutual – and the industry – forward.

To continue our cutting-edge work, we are hiring a Manager Enterprise Data Warehouse Operations to join our team.

What great looks like in this role

Our ideal Technical Manager has advanced knowledge of application, data, and infrastructure disciplines. You’ll use your skills to implement data strategies, build data flows, and develop conceptual solutions for our data management practice. You will lead a team of experienced individuals and direct on-shore & off-shore resources. You’re capable of working independently and communicating effectively to provide feedback on policies, procedures, processes, and standards. The team culture of working collaboratively, cross-functionally, using old and new technologies combined with the work/life balance provided by MassMutual are core reasons people enjoy working on the Data Engineering team at MassMutual.

Objectives of this role

  • Provide technical leadership on maintaining and developing our Cloud EDW operational processes including project management, team communications, and documentation standards.
  • Provide a process for customer engagement with the DM&D organization.
  • Provide a process to prioritize work and allocate resources to meet customer demand.
  • Provide technical leadership in our Guilds Process to oversee our future state EDW.
  • Provide technical & resource management leadership to front line staff under your purview.
  • Maintain a good relationship with internal & external customers of our services.

Daily and monthly responsibilities

  • Work with our Agile Guilds Process to contribute to our future while engaging our staff.
  • Work with our business partners to gather feedback and understand their future project needs.
  • Tend to your staff’s needs to facilitate their ability to grow in their careers and contribute at a higher level to MassMutual’s goals.
  • Help resolve issues and concerns with our Technology Platforms & Processes.
  • Have a good understanding of what part we play in the success of MassMutual and keep it front and center with staff & consumers.
  • Have the ability to work side by side with staff to resolve issues and deliver on our promises.
  • Review technical designs from team members and provide guidance on delivery of projects.

Skills and qualifications

  • Bachelor’s degree in computer engineering, computer science, information systems, or related field.
  • 10+ years experiences with Information Management systems like Teradata, Informatica PowerCenter, Informatica MDM, Messaging Technology, SDLC in the data management space.
  • Advanced knowledge of application, data and infrastructure disciplines.
  • 5+ years experience leading teams of staff & contractors to deliver successful projects in the information management space.
  • Experience with capacity planning, database scripting and package deployment.
  • Good knowledge of data warehouse, data mart, and data lake.
  • 5+ years experience facilitating meetings and providing presentations to stakeholders and senior leaders.
  • Excellent communication, problem solving, organizational, and analytical skills required.
  • Able to work independently.
  • Strong communication and interpersonal skills.
  • Ability to present design of the solution to various stakeholders.
  • Authorized to work in the United States without sponsorship now or in the future.
  • Experience in data management and design in the Life Insurance and/or financial industries.

Preferred qualifications

  • Experience with Agile development methodology.
  • Experience managing large scale development projects.
  • Advanced degree in computer engineering, computer science, information systems, or related field.

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Technology we use

  • Engineering
  • Product
    • .NETLanguages
    • JavaLanguages
    • JavascriptLanguages
    • KotlinLanguages
    • PythonLanguages
    • RLanguages
    • RubyLanguages
    • ScalaLanguages
    • BashLanguages
    • GroovyLanguages
    • D3JSLibraries
    • ReactLibraries
    • ReduxLibraries
    • Twitter BootstrapLibraries
    • Redux SagaLibraries
    • ExpressFrameworks
    • Node.jsFrameworks
    • Ruby on RailsFrameworks
    • SpringFrameworks
    • Microsoft SQL ServerDatabases
    • MongoDBDatabases
    • PostgreSQLDatabases
    • SQLiteDatabases
    • TeradataDatabases
    • Google AnalyticsAnalytics
    • OptimizelyAnalytics
    • TealiumAnalytics
    • SnowplowAnalytics
    • LookerAnalytics
    • IllustratorDesign
    • InVisionDesign
    • PhotoshopDesign
    • SketchDesign
    • Aha!Management
    • BasecampManagement
    • ConfluenceManagement
    • JIRAManagement
    • TrelloManagement

Location

We currently have Boston office locations at both 470 Atlantic Ave and One Marina Park.

An Insider's view of MassMutual

How do you collaborate with other teams in the company?

As a Product Owner, I spend most of my time collaborating with others across different business units. On any given day, I could be spending time brainstorming design concepts of upcoming features with our design team or assisting them with presenting these concepts to outside users as part of our user testing process.

Ryan

Digital Product Owner

What makes someone successful on your team?

Successful people on my team are: passionate, curious, receptive, and engaged. Each team member is expected to be passionate about the work that they do, and the domains in which they practice. They are always solving unique problems and must be curious about finding new solutions.

David

Digital Lead

What’s the vibe like in the office?

We work in an open floor plan, so there is a lot of opportunity for networking across roles, teams and levels. Everyone is very friendly and welcomes the opportunity to get to know other people on the floor.

Kristina

Digital Product Manager

What are MassMutual Perks + Benefits

MassMutual Benefits Overview

At MassMutual, employees have the opportunity to earn a competitive salary and bonus, enroll in an
array of benefits, and participate in programs and services that support healthy lifestyles, assist them
in building financial security for themselves and their families and help them live well-balanced lives.

Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Child Care & Parental Leave Benefits
Child Care Benefits
Generous Parental Leave
Adoption Assistance
Vacation & Time Off Benefits
Generous PTO
Paid Volunteer Time
Paid Holidays
Paid Sick Days
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