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Chewy
At Chewy, our mission is to be the most trusted and convenient destination for pet parents (and partners), everywhere.
Boston, MA

Data Scientist, Machine Learning at Chewy (Greater Boston Area, MA)

| Greater Boston Area
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Our Opportunity:

Chewy is looking for a Data Scientist or Machine Learning Scientist with a background in econometric modelling to join the Autoship Data Science team at Chewy. The team uses Business Economics, Statistics, and Machine Learning techniques to understand and serve the needs of our pet-parents. Developing data-driven customer solutions, we are an interdisciplinary team of analysts, who are committed to solving business problems using cutting edge technologies.

As part of the growing Autoship Data Science team, you will have ample opportunities to provide structures to numerous business problems for all things marketing and existing Chewy customers. The problems will range across various stages of the customer lifecycle (acquisition, growth, management, and retention) and marketing levers (product, pricing, promotions, placement, and convenience). With direct exposure to the cross-functional stakeholders, you will have a unique opportunity to formulate analytical solutions for these problems from scratch and develop customer-centric products for efficiency using experimentation, data science and analytics. For such efforts, you will closely work with the data science, analytics, product, and data engineering teams focused on Autoship business functions.  

What You'll Do:

  • You will be responsible for the full Machine Learning lifecycle from conception to prototyping, testing, deploying, and measuring the overall business value of the models. In addition, you will periodically develop the model health reports to ensure the integrity of the underlying processes and assumptions. Using the ML model outputs, you will work with a team of strategic analysts and engineers to triangulate different inputs and optimize the solutions for different business problems
  • Focusing on the incrementality and the value-creation in everything you do, you will closely work with the stakeholders within marketing. You will transform their ideas, preliminary findings, or analyses, whenever applicable, into set of features to guide your machine models 
  • For such transformations, you will guide the teams with the design of experiments, measurement, analyses, recommendations, or all. With partnership from Analytics, you will be responsible for making recommendations for experimentation and measurement by researching state-of-art methods, examining, and tuning the current methods with simulations. Also, you will use causal inference methods to bring precision and speed in the decision-making process
  • You will surface deep insight hidden in our data lakes and provide tactical and strategic guidance on how to act on findings. It will include developing data-science driven customer segmentation (Lifecycle Segments, Value Segments, Likelihood Models etc.)
  • You will work with the data engineering teams to develop the automated pipelines to perform different stages of the model life cycle

What You'll Need:

  • Bachelors’ degree with 5+ years, Master's degree with 3+ years or PhD with 2+ years of relevant experience in Machine Learning, Data Science, Economics, Statistics, Mathematics, Engineering, or related discipline
  • Demonstrated practical knowledge and hands-on experience in the areas of machine learning, deep learning, experimentation, especially track record of developing propensity, uplift/causal inference, product recommendation models, managing the model life cycle and partnering with the ML engineering and product teams to scale the efforts.
  • Coding ability in a scripting language such as Python, R, Matlab, SQL, SAS or STATA
  • Working knowledge of AWS data toolset (Glue, Athena, Sagemaker, Redshift, etc.)
  • Experience of translating complex business problems into its MECE components and prioritizing different components on their values and impacts
  • Excellent verbal and written communication skills. Able to explain details of complex concepts to non-expert stakeholders in a simple understandable way
  • Preferably experience of working in subscription-based model, attribution, A/B testing optimization and CRM data science
  • Preferably experience of working in the e-commerce industry
  • You enjoy working in a team of highly engaged individuals, and you have a passion for data science and KPIs, but also for delivering analysis of the highest quality
  • Proven experience in identifying opportunities for business improvement and defining and measuring the success of those initiatives

#LI-RK1

Chewy is committed to equal opportunity. We value and embrace diversity and inclusion of all Team Members.
If you have a disability under the Americans with Disabilities Act or similar law, or you require a religious accommodation, and you wish to discuss potential accommodations related to applying for employment at Chewy, please contact [email protected] 
To access Chewy’s Privacy Policy, which contains information regarding information collected from job applicants and how we use it, please click here: https://www.chewy.com/app/content/privacy).
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Where we are

Located in the Fort Point neighborhood, home to many of Boston's hip and upcoming restaurants along with emerging technology companies.

Technology we use

  • Engineering
  • Product
  • Sales & Marketing
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    • JavascriptLanguages
    • KotlinLanguages
    • PHPLanguages
    • RLanguages
    • ScalaLanguages
    • SqlLanguages
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    • jQueryLibraries
    • VueJSLibraries
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    • HadoopFrameworks
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    • Microsoft SQL ServerDatabases
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    • RedisDatabases
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    • BalsamiqDesign
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What are Chewy Perks + Benefits

Chewy Benefits Overview

We offer competitive salaries and 401k, unlimited time off, comprehensive medical, dental, and vision benefits, in addition to wellness programs, online communities, and resources for improved physical and mental health... enabling you to be your best self - in and outside of work. With mentorship programs, employee resource groups, cross-functional job trainings, events, and customized development tracks for advancement, we're proud to help develop and promote our team members from within.

True to our business, we're pet-friendly and have fun pet-related perks like Paw-ternity leave for new pup parents and Chewy employee discounts. We offer countless volunteer opportunities, recreational club teams, company outings, happy hours, and team events to enable you to bond with fellow Chewtopians and have some fun!

Culture
Volunteer in local community
Partners with Nonprofits
Friends outside of work
Eat lunch together
Intracompany committees
Daily sync
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Pair programming
Open office floor plan
Diversity
Dedicated Diversity/Inclusion Staff
Highly diverse management team
Unconscious bias training
Diversity manifesto
Diversity Employee Resource Groups
Hiring Practices that Promote Diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
We offer a commuter transit, parking, and dependent care FSA.
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Pet Insurance
Wellness Programs
Mental Health Benefits
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Company Equity
Performance Bonus
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Remote Work Program
We're currently 100% remote due to caution and care for the health & well-being of our team. Post-pandemic, we plan to operate in a combination of onsite and remote, with logistics still being defined
Family Medical Leave
Return-to-work program post parental leave
Vacation & Time Off Benefits
Unlimited Vacation Policy
Paid Holidays
Paid Sick Days
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
Company Outings
Game Room
Stocked Kitchen
Some Meals Provided
Happy Hours
Pet Friendly
Recreational Clubs
Chewy sponsors office sports leagues year-round.
Relocation Assistance
Professional Development Benefits
Job Training & Conferences
Diversity Program
Lunch and learns
Cross-functional lunch and learns.
Cross functional training encouraged
Promote from within
Mentorship program
Time allotted for learning
Online course subscriptions available
Customized development tracks

An Insider's view of Chewy

What’s the vibe like in the office?

Fast paced! We work in "doggy-years" here. It's a place where talent and hard work is valued and where team members can think big and can bring their dreams to life.

Greg

Senior Technical Recruiter

What projects are you most excited about?

I'd say our new onboarding program, which educates and immerses Chewy’s new hires in our business, mission, and Operating Principles. I hope new Chewtopians walk away from our revamped onboarding experience with a deeper understanding of what makes Chewy special and that it helps them build connections with their fellow new team members.

Victoria

Senior Talent Manager

What are some things you learned at the company?

Creating a work environment that is accessible to everyone attracts a diverse talent pool and unlocks talents and skills that might not be available otherwise.

Mark

Sr. Accessibility Program Manager

How do you make yourself accessible to the rest of the team?

Aside from the standard 1x1s and team meetings: 24/7 via text, email, chat, voice and during business hours by walking around the office engaging in conversation, listening to current challenges and proposed solutions.

Mike

VP, Software Engineering

What’s the vibe like in the office?

My favorite Operating Principle here at Chewy is “Debate Openly, Commit Fully.” It makes me comfortable having passionate disagreements with my coworkers about a project when appropriate, knowing that we can have a (zoom) beer later that day and feel OK about it. Every company strives for that culture, and it's a part of our DNA at Chewy.

Zack

Senior Product Manager

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