Chewy’s Supply Chain Research & Planning (SCRP) group is looking for a highly motivated Director, Research Science to join the growing Routing team. Combining a background in Supply Chain with a fundamental understanding of data science using applied statistics and causal inference methods, you will be instrumental for guiding our stakeholders to continuously improve our supply chain technologies and customer services through causal estimation. You will be responsible for designing and implementing solutions and technologies which will handle the growing business needs and play a key role in redefining what it means to be a world-class Data Science organization.

What you'll do:

• Develop long term strategy for scaling the routing and delivery optimization systems
• Lead the team in model and algorithm development by taking business requirements and complex problem statements, and clearly defining data science/statistical projects
• Develop and operationalize machine learning and science-based tools/models iteratively to support growing business use cases and complexity
• Develop and deliver on key performance indicators for financial impact, customer impact, labor impact, and more.
• Hire, develop, and lead a team of operations research scientists and data scientists
• Bring strong communication skills and clear articulation of the vision and implementation plans
• Drive Operation and Technical Excellence delivering highly scalable plans and systems
• Work with Supply Chain leadership to build a roadmap and clearly defined vision for the team
• Identify and manage priorities within the context of overall Chewy objectives

What you'll need:

• 8+ years in routing, optimization, machine learning, data science, and/or engineering positions in top CPG, retail, or e-commerce organizations.
• 5+ years’ experience managing people and leading a team of leaders.
• An advanced degree (M.S., Ph.D., or equivalent experience) in Statistics, Applied Mathematics, Engineering, Computer Science, or related field.
• Proven experience with bringing structured thinking in ambiguous problems spaces and delivering solutions.
• Experience with machine learning and advanced optimization methodologies.
• Experience leading, coaching, and developing a high performing team.
• Position may require travel.

Bonus

• Supply Chain, E-commerce, retail, or startup experience is a plus.
• Demonstrated ability to deal with ambiguity, needs prioritization, and results delivery in a dynamic environment.