Data Privacy and Governance Lead

| Greater Boston Area

At MassMutual, we’re passionate about helping millions of people find financial freedom and this passion has driven our approach to developing meaningful experiences for our customers. The Data Science Team, part of Enterprise Technology and Experience, is comprised of highly skilled, collaborative, problem solvers who are motivated to create innovative solutions that exceed the changing needs of our customers and move MassMutual – and the industry – forward.

To continue our cutting-edge work, we are hiring a Data Privacy and Governance Consultant to join our Team.

What great looks like in this role

Our ideal candidate has extensive experience establishing and executing complex, cross-functional enterprise programs. Data, analytics and algorithmic decision making are at the core of MassMutual’s digital evolution. In this role you will be responsible for an enterprise program that holistically addresses data governance. This leader will partner with other leaders and individuals across the organization to define policy and implement processes and systems that enable the collection, storage, organization, and dissemination of meta-data and metrics associated with the firm’s information assets.

Objectives of the role

  • Deliver a principles-driven, adaptive policy framework to inventory, assess, organize, measure, and track MassMutual’s data assets across the enterprise.
  • Champion and facilitate adoption of the framework to enable confident innovation across all business channels.
  • Establish and maintain the program and be responsible for identifying and following trends in the broader global marketplace.
  • Support the internal program to bring MassMutual into compliance with the California Consumers Privacy Act (CCPA).

Daily and Monthly Responsibilities

  • Collaborate and partner with other leaders including legal, compliance and enterprise risk, and information security to craft and maintain policies.
  • Establish quantitative measures of policy compliance including data measures such as quality, ethics, veracity, and lineage.
  • Collaborate with various departments throughout the organization to establish automated processes that collect and compute measures of progress.
  • Continuously improve and advocate enterprise data governance policies.
  • Maintain a strategic roadmap for governance program.
  • Create and maintain a meta-data asset that accurately characterizes the firm’s data sources through time, as well as their adherence to governance policies.
  • Identify and engage data stewards across the enterprise for each data domain or business area and coordinate with them to achieve defined program goals.
  • Work with technology and business functions across the organization to build a shared business glossary and standards around shared data domains to enhance the organization’s ability to leverage data cross-functionally.
  • Lead working groups to ensure consistency and adoption of governance across data domains.
  • Stay up-to-date and informed on emerging practices for improving data privacy, ethics and governance practices.

Basic Qualifications

  • Bachelor’s degree in Science, Technology, Engineering or Mathematics (STEM).
  • Extensive experience establishing and executing complex, strategic, cross-functional enterprise programs.
  • Financial services knowledge, including core business processes and regulations.
  • Knowledge of databases, data models, data management, and data quality best practices.
  • Knowledge of reference data architectures and models for financial services (insurance and retirement plans). Practitioner experience considered a strong plus.
  • Experience in building enterprise programs around data management and governance.
  • Experience creating KPIs and using them to manage execution and inform strategy.
  • Excellent communication, problem solving, organizational and analytical skills.
  • Able to work independently.
  • Exceptional influencing abilities across all levels of the organization.
  • Authorized to work in the USA with or without sponsorship.

Preferred Qualifications

  • Advanced degree preferred (M.S., M.B.A., and J.D.).
  • Knowledge of methods in machine learning and artificial intelligence.
  • Expertise with the following are considered a strong plus: software development/DevOps, financial industry regulations, GDPR, vendor management, and agile methodologies.
  • Work in Boston Office.
  • Some travel to Springfield, Amherst and New York.
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Technology we use

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Location

470 Atlantic Avenue, Boston, MA 02110

An Insider's view of MassMutual

How do you collaborate with other teams in the company?

As a Product Owner, I spend most of my time collaborating with others across different business units. On any given day, I could be spending time brainstorming design concepts of upcoming features with our design team or assisting them with presenting these concepts to outside users as part of our user testing process.

Ryan

Digital Product Owner

What makes someone successful on your team?

Successful people on my team are: passionate, curious, receptive, and engaged. Each team member is expected to be passionate about the work that they do, and the domains in which they practice. They are always solving unique problems and must be curious about finding new solutions.

David

Digital Lead

What’s the vibe like in the office?

We work in an open floor plan, so there is a lot of opportunity for networking across roles, teams and levels. Everyone is very friendly and welcomes the opportunity to get to know other people on the floor.

Kristina

Digital Product Manager

What are MassMutual Perks + Benefits

MassMutual Benefits Overview

At MassMutual, employees have the opportunity to earn a competitive salary and bonus, enroll in an
array of benefits, and participate in programs and services that support healthy lifestyles, assist them
in building financial security for themselves and their families and help them live well-balanced lives.

Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Child Care & Parental Leave Benefits
Child Care Benefits
Generous Parental Leave
Adoption Assistance
Vacation & Time Off Benefits
Generous PTO
Paid Volunteer Time
Paid Holidays
Paid Sick Days
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