Business Analytics Consultant
The Opportunity
As a Business Analytics Consultant you?ll have an opportunity join a transformational analytics team comprised of technical resources with a wealth of business knowledge. In this role, as well as all roles within MassMutual, you will demonstrate accountability, agility, a dedication to be inclusive, a strong business acumen, and will show courage, even in the most difficult situations. We also highly value strong communication skills, a passion for learning, leadership traits, resilience and self-awareness.
The Team
The Business Analytics team is comprised of 2 individuals that handle long term forecasting and data analysis.? They are agile, cross-functional and data centric group.? This team helps our business partners run their organizations effectively and efficiently.? We help determine how many people are needed in the Service Center to meet the demands of our clients.? We partner with the directors to provide guidance to make their line of business successful.? We provide real time data to help determine how the business is doing and what areas we can improve. These 2 individuals are apart of a bigger team of 14 people.? We are proactive, determined and go above and beyond for each other and our clients.
The Impact:
- Deliver business analytics solutions such as descriptive analytics, predictive analytics, prescriptive analytics, and forecasting
- Provide in-depth analysis and/or modelling on current business process and performance to help facilitate data-driven decision making
- Translate complex business questions into problems that can be solved through data
- Build strong and enduring relationships with business partners, promoting trust and collaboration
- Proactively partner with business experts to identify opportunities for business improvement
- Utilize industry best practices to visualize data in a way that allows quick and easy insight
- Communicate data in a storytelling format, engaging your audience and imploring them to act
- Present complex findings to senior leadership in a way that is concise and actionable
- Make change recommendations to business process or tactics through detailed research using data analytics
- Participate as a member of the Reporting & Analytics team to achieve team specific goals
The Minimum Qualifications
- Bachelor?s degree
- Experience with communicating data to leaders
- Experience utilizing tools such as Tableau, Alteryx, Excel, InContact
- Understand the Service Center and it?s KPIs
- Be able to ask the right questions, explore data and reach out when you think something doesn?t look right
- Strong analytical and problem-solving abilities
- Ability to prioritize and execute tasks in a high-pressure environment
- Self-directed and self-motivated mindset
The Ideal Qualifications
- Experience utilizing database technologies such as SQL Server, Vertica, Teradata
- Experience applying statistics principles to business data to generate insight
- Strong communication skills with ability to build trust-driven relationships
- Ability to deliver complex analysis in a digestible and actionable format
- Advanced understanding of SQL
- Advanced understanding of applied statistics
- Ability to work under potentially ambiguous circumstances
What to Expect as Part of MassMutual and the Team
- Regular meetings with the Workforce Management and Business Analytics team
- Focused one-on-one meetings with your manager
- Access to mentorship opportunities
- Networking opportunities including access to Asian, Hispanic/Latinx, African American, women, LGBTQ, veteran and disability-focused Business Resource Groups
- Access to learning content on Degreed and other informational platforms
- Your ethics and integrity will be valued by a company with a strong and stable ethical nosiness with industry leading pay and benefits
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