Data Visualization Associate - Secure Insights

Job Description
Join our team as a Data Visualization Associate and play a pivotal role in driving structure and discipline around key initiatives. This position offers an exciting opportunity to impact management decisions through detailed business impact analysis and project management.
As a Data Visualization Associate within our team, you will drive structure and discipline around each initiative using standard project deliverables and framework. You will establish scope, perform detailed business impact analysis, and support management decisions. Your role will involve defining roles and responsibilities, documenting requirements, resolving resource conflicts, and managing changes to project scope. You will also lead meetings at both operational and project levels, providing continuous feedback on project status and serving as the escalation point to ensure project success.
Collaborate with business partners to design and implement process enhancements, introduce new toolsets, and engage in process re-engineering. Your contributions will strengthen business operating models, enhance client experiences, and improve efficiency and controls.
Job Responsibilities

• Project analysis, including documenting business requirements, detailing issues and risks, and drafting business processes and data flows
• Data analysis, including data collection, synthesis, and translation of results into actionable solutions
• Identify gaps between requirements and current procedures/controls and drive resolution
• Work with business partners to design and implement process enhancements and engage in process re-engineering
• Develop and implement solutions to enhance client experience and improve efficiency
• Define user acceptance test plans, coordinate testing, and communicate results
• Provide implementation support and ensure implementations meet requirements
• Evaluate existing processes, challenge the status quo, and recommend enhancements

Required Qualifications, Capabilities, and Skills

• 1 year business analysis experience
• Bachelor's degree required
• Microsoft Office Proficiency: Intermediate to advanced experience with Microsoft Office tools, including:
  • Excel: Ability to perform data analysis, create complex spreadsheets, and utilize advanced functions.
  • Visio: Skill in creating flowcharts, diagrams, and visual representations of business processes.
  • PowerPoint: Competence in designing presentations to effectively communicate project status and findings.
• Data Analysis:
  • Ability to collect, synthesize, and translate data into actionable insights.
  • Strong analytical skills to understand and interpret complex business processes and data flows.
  • Proficient in SQL & Tableau
• Project Management:
  • Experience in documenting business requirements, identifying issues and risks, and drafting business processes.
  • Ability to define user acceptance test plans, coordinate testing, and communicate results.

Preferred Qualifications, Capabilities, and Skills

• Process Re-engineering: Experience in designing and implementing process enhancements and engaging in process re-engineering to improve efficiency and client experience.
• Problem Solving: Ability to evaluate existing processes, challenge the status quo, and recommend enhancements.
• Python would be a plus.

*** Relocation assistance is not available for this role
About Us
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
Equal Opportunity Employer/Disability/Veterans
About the Team
Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We're proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions - all while ranking first in customer satisfaction.
The CCB Data & Analytics team responsibly leverages data across Chase to build competitive advantages for the businesses while providing value and protection for customers. The team encompasses a variety of disciplines from data governance and strategy to reporting, data science and machine learning. We have a strong partnership with Technology, which provides cutting edge data and analytics infrastructure. The team powers Chase with insights to create the best customer and business outcomes.