Our Opportunity:
Chewy seeks a Data Scientist - II to join our CRM Data Science team in Boston, MA, Plantation, FL, or Bellevue, WA. We are a highly motivated, collaborative, and fun-loving team with an entrepreneurial spirit and bias for action. We have a broad mandate to experiment, innovate, and implement data products derived from customer browsing, purchasing, and marketing data, and deliver on business goals while improving customer relevance.
So, join us in building the core intelligence, insights, and algorithms that enable our mission to improve customer retention, and long-term value for our customers and Chewy.
What You'll Do:
- Develop algorithms using ML and statistical methods which match customers to ads, to increase relevance for customers and performance for marketers
- Design, develop, implement, test, document, and operate large-scale, high-volume, high-performance models using AWS Sagemaker
- Validate model performance using A/B tests
- Discover new modeling opportunities using exploratory data analysis
- Map business requirements and customer needs into technical requirements, including design, development, implementation, and testing
- Partner closely with marketers, product managers, and software engineers in cross-functional teams.
- Manage and execute entire projects from start to finish including data gathering and manipulation, synthesis and modeling, communication of insights, and production implementation.
- Present proposals and results in a clear manner to stakeholders with various levels of technical knowledge
Soft skills you will need:
- The ability to self-organize (jira/scrum), manage urgencies, work under constraints and prioritize delivery.
- Strong fundamentals in problem-solving and working with rough requirements
- Influencing marketers, finance, and other non-technical stakeholders
- Experience in working with cross-functional teams and managing priorities among multiple projects
Hard skills you will need:
- Strong coding experience in SQL and Python
- Algorithm and model development and implementation experience using Sagemaker
- Experience using workflow tools such as Airflow
- Experience designing and executing a/b tests and multi-armed bandits
- Experience in developing Bayesian, Regression, and CART models (deep learning is nice to have)
- Experience in developing product recommendations for email, and web experiences
- 6+ years of experience working as a data scientist or product analytics
- MS or PhD, in Engineering, Data Science, Economics, Statistics, Mathematics, or related discipline
Chewy is committed to equal opportunity. We value and embrace diversity and inclusion of all Team Members. If you have a disability under the Americans with Disabilities Act or similar law, and you need an accommodation during the application process or to perform these job requirements, or if you need a religious accommodation, please contact [email protected].
If you have a question regarding your application, please contact [email protected].
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What We Do
At Chewy, our mission is to be the most trusted and convenient destination for pet parents and partners, everywhere. We view pets and pet parents as family, and are obsessed with meeting their needs and exceeding customer expectations through every interaction. Behind the scenes, our talented teams are made up of innovators, delighters, big-thinkers and of course, passionate pet people—creating a place where you'll be empowered to build, grow and unleash your fullest potential.
Launched in 2011, we offer the personalized service of a neighborhood pet store alongside the convenience and speed of e-commerce. Customers love shopping our wide selection of products of more than 100,000 products (including our Private brands and prescription Rx food and Rx medication products), which we offer at competitive prices, fast 1-2 day shipping and around-the-clock convenience that only e-commerce can offer.
Chewy’s commitment to customer service is the core of our brand, and our customers love us for it. We “WOW” pet parents through 24/7 assistance, advice and encouragement every day of the year. We make pet parenting easy with our convenient Autoship subscription program—which allows our customers to schedule their orders, so they never run out of their pet food, supplies and medication they need.
As an e-commerce company, product innovation drives our operations, and our team is constantly striving to find new and better ways to improve our customers’ experience. From an easy-to-navigate website and highly rated mobile apps, to detailed order tracking and personalized “Pet Profile” features, we are transforming the way pet parents shop.
Why Work With Us
We're proud to be one of the fastest growing e-commerce companies of all time.
With growth comes the exciting opportunity to be a part of a world-class organization of engineering, product, and design team members, responsible for driving our latest innovations and designing "out-of-the Chewy box" experiences.
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Chewy Teams
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Hybrid Workspace
Employees engage in a combination of remote and on-site work.