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It all started when engineer Fred Luddy wrote code that automated a tedious task for his coworker, Phyllis. She cried tears of joy. That moment inspired Fred to build a company that could do that for everyone—freeing people from busywork so they could focus on meaningful work. Today, ServiceNow is the AI control tower for business reinvention. Our ServiceNow AI platform brings together any AI, any data, and any workflow— helping 85% of the Fortune 500® work smarter, faster, and better. We're building an AI-native culture where technology and talent are unstoppable together. And we're just getting started.
Join us to put AI to work for people.
Job Description
What you get to do in this role
- Lead end-to-end D&A sales cycles as a co-prime with the core account executive, from opportunity creation through close and ongoing adoption.
- Own and sell the full D&A portfolio: Workflow Data Fabric, RaptorDB Pro, Data Apps and Autonomous Analytics.
- Develop strategic D&A account plans that position ServiceNow D&A solutions as foundational to customers’ AI, real-time analytics and data strategies, with a focus on new business within existing ServiceNow customers.
- Lead discovery, value-based conversations, technical presentations and demos with data, analytics and AI leaders to uncover priorities, pain points and AI-ready data modernization opportunities.
- Build relationships with technical and data executives up to CDAO level, as well as data engineering, data governance, analytics, the ServiceNow Platform owner and CIO.
To be successful in this role you have:
- 5+ years of field sales experience, preferably with an emphasis on D&A sales or AI-adjacent solutions.
- Technical fluency in AI, Data and Analytics, including the ability to present, demo and lead credible discovery, value positioning and use-case identification.
- Experience selling analytics or BI solutions such as Tableau, ThoughtSpot, Power BI, Qlik or Oracle Analytics, plus credible depth in cloud data warehousing, data integration and governance.
- Experience with consumption-based models and driving growth after the first sale.
- A self-starter, hands-on and thought-leader mindset, with comfort operating in a fast-paced, matrixed product, sales and GTM environment.
- Excellent communication and relationship-building skills across technical and business stakeholders.
- A track record of multi-threading accounts, including developing a second buyer or influencer alongside the primary buyer.
- Experience selling the value of packaged pre-built line of business specific analytics products such as sales analytics, customer service analytics, HR analytics etc. is a plus.
Additional Information
Work Personas
We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here. To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service.
Equal Opportunity Employer
ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, age, disability, gender identity, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.
Accommodations
We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact [email protected] for assistance.
Export Control Regulations
For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities.
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